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Laura Hall
Laura Hall at Joseph Toyota of Cincinnati
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Laura Hall | Page 2

Rental Manager

Joseph Toyota of Cincinnati

9101 Colerain Ave
Cincinnati, OH 45251

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4.7
762 Reviews
4.7

762 Reviews

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762 Reviews of Laura Hall

June 26, 2023

Dealership Rating
Employee Rating

Great, on time, friendly service technician ,clean waiting areas, friendly cashier,notified of follow up scheduling appointments. More

by KNTWEST
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Recommend Dealer
Yes
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Jun 27, 2023

Joseph Toyota of Cincinnati responded

Thank you for the great review! We're glad to hear that our team at Joseph Toyota of Cincinnati provided you with excellent service and a pleasant experience. We appreciate your feedback and hope to see you back!

June 25, 2023

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Employee Rating

Left my car overnight and only an oil change was done and the warranty service wasn’t. More

by yousefrasras
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Recommend Dealer
No
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Jun 26, 2023

Joseph Toyota of Cincinnati responded

I am sorry to see your low rating. However, according to our records, the warranty-covered repairs to the second-row passenger seat have been completed. The cost does not appear on the customer's copy of the invoice because it is billed separately and is Toyota's responsibility. If there is another issue, please reach out to me directly, and I would be happy to help. Thank you, Sandra Pomeraning - Customer Relations Manager - (513) 385-1800 ext. 8311

June 24, 2023

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Employee Rating

Didn’t have to wait long. Professional and courteous service. Took care of what I needed. More

by PEGGYS62
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Recommend Dealer
Yes
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Jun 25, 2023

Joseph Toyota of Cincinnati responded

Thanks for sharing about your experience with Joseph Toyota of Cincinnati. We appreciate your business and hope to see you again soon!

June 23, 2023

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Employee Rating

I think I already responded. However all was handled efficiently and with good coordination regarding condition of my car. More

by BEDINGHAUS
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Recommend Dealer
Yes
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Jun 25, 2023

Joseph Toyota of Cincinnati responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 22, 2023

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Employee Rating

Excellent service. I have always been very pleased with the service which I have received at Joseph Toyota. More

by GEORGERIZZI
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Larry A Reed

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Jun 22, 2023

Joseph Toyota of Cincinnati responded

Thank you, George! We're delighted to hear that you've consistently had excellent service at Joseph Toyota. We appreciate your continued support and look forward to serving you in the future. Have a great day! - The Joseph Toyota Team

June 22, 2023

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Employee Rating

It was fast friendly efficient. Said it would take a hour & he was right on time. More

by CHCIRRINCIONE
Workmanship
Recommend Dealer
Yes
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Jun 22, 2023

Joseph Toyota of Cincinnati responded

Thank you for the review! We appreciate your business and hope to see you back at Joseph Toyota of Cincinnati!

June 20, 2023

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Employee Rating

The service department got me in and taken care of quickly. I didn't feel like I lost a lot of time waiting, even though they were busy. More

by BAGREEN76
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Recommend Dealer
Yes
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Jun 20, 2023

Joseph Toyota of Cincinnati responded

We're so glad to hear that our service department was able to take care of you efficiently. Thank you for choosing Joseph Toyota of Cincinnati!

June 14, 2023

Dealership Rating
Employee Rating

I am satisfied with the service. Abdoulaye interacted with me in a very professional manner. More

by RITAKEITA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ty Brewer

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Jun 14, 2023

Joseph Toyota of Cincinnati responded

Thank you for working with the Joseph Toyota of Cincinnati team. We are here to help with any of your future service needs.

June 14, 2023

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Employee Rating

The technicians are professionals and well-organized. You can tell that they take care of customers' cars with care More

by BAYANAKAIS68
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 14, 2023

Joseph Toyota of Cincinnati responded

Thank you for the review! We appreciate your business and hope to see you back again at Joseph Toyota of Cincinnati. Safe travels!

June 13, 2023

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Employee Rating

In and out , all services explained . My first service on my 2023 Toyota Camry Nightshade More

by BRIANIANNELLI
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Jun 13, 2023

Joseph Toyota of Cincinnati responded

Thank you so much for sharing your 5-star review of Joseph Toyota of Cincinnati! Safe travels in your 2023 Toyota Camry!

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