Laura Hall
Laura Hall at Joseph Toyota of Cincinnati

Laura Hall | Page 41

Rental Manager

Joseph Toyota of Cincinnati

9101 Colerain Ave
Cincinnati, OH 45251

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4.3
774 Reviews
4.3

774 Reviews

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774 Reviews of Laura Hall

February 20, 2022

Dealership Rating
Employee Rating

It’s okay but they left a mess behinds ,missing a lot of screws didn’t put it back. More

by DAVUTHCAMROL
Quality Of Work
Recommend Dealer
Yes
Feb 21, 2022

Joseph Toyota of Cincinnati responded

We apologize for disappointing you as a result of this lack of attention to detail, Davuth. We will pursue this matter further and contact you for details. Thank you for letting us know. Joseph Toyota of Cincinnati

February 19, 2022

Dealership Rating
Employee Rating

My husband was there, he said everything was excellent. That is all I have to say. More

by SLR214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2022

Joseph Toyota of Cincinnati responded

We appreciate this short but complimentary feedback, and thank you for choosing Joseph Toyota of Cincinnati for your vehicle's maintenance. The Service Team looks forward to welcoming you and your husband at your next visit, and sends their best wishes for a wonderful day!

February 18, 2022

Dealership Rating
Employee Rating

As always great service from the guys/gals at Joseph Toyota of Cincinnati! Living in Hebron KY. less than 10 minutes from Kerry Toyota, I've learned it's worth the time to make the 35 min. trip to Josep More

by MATT.P0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: unnamed cashier. Very rude, unforgiving.

Feb 18, 2022

Joseph Toyota of Cincinnati responded

Thank you for continuing to make the drive to Colerain Avenue, Matt. We apologize for the lack of customer service you received at checkout, and thank you for bringing your experience to our attention. Have a fabulous weekend! We're looking forward to your next visit!

February 17, 2022

Dealership Rating
Employee Rating

Jason Anderson my service advisor ways take great care of me at Joseph Toyota of Cincinnati, I appreciate the friendly and quality service I have gotten at this same dealership for 43 years now on all my Toy More

by HILO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Schroeder

Feb 17, 2022

Joseph Toyota of Cincinnati responded

On behalf of Anderson and the entire Service Team, thank you for continuing to choose Joseph Toyota of Cincinnati for your automotive service needs. We truly appreciate your recommendation and the time you took to acknowledge members of our Service and Sales staff. We're always here for you!

February 17, 2022

Dealership Rating
Employee Rating

Great, personable service team. They were flexible, taking my van early when my work presented a complication to the original time slot. And they called as soon as it was complete More

by BRIAN.HEINZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason from Service

Feb 17, 2022

Joseph Toyota of Cincinnati responded

Brian, thank you for contacting Joseph Toyota of Cincinnati for your automotive needs, and for letting us know that Jason and the entire Service Team went the extra mile to provide you with great customer service. We love to hear from customers about their amazing experiences. Thank you for sharing yours!

February 16, 2022

Dealership Rating
Employee Rating

Well the service was good the only thing wrong I came in for a recall at 130pm and waited and waited until 600pm in waiting room then I looked out in service area and my car was by the exit door and it was More

by GRAVESKEITH1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Feb 17, 2022

Joseph Toyota of Cincinnati responded

We deeply apologize for failing to notify you at your recent Service, Keith, and for the inconvenience and upset we caused you. Your loyalty to Joseph Toyota over the last several years has been very important to us. Thank you for your patience and graciousness as we apologize for this misstep. At your next visit, we look forward to providing the professional customer service to which you had become accustomed. Sincerely, Joseph Toyota of Cincinnati.

February 15, 2022

Dealership Rating
Employee Rating

The Customer service people when I take my car in for service are just amazing. Very polite, energetic easy too talk too. They explain your service and if you happen to schedule something that is not ne More

by MGLOCORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2022

Joseph Toyota of Cincinnati responded

We can't thank you enough for this amazing review! You stated your experience so clearly and concisely, it was a pleasure to read. On behalf of the entire Service Team, thank you for choosing Joseph Toyota of Cincinnati, where it is always our pleasure to serve you. We'll look forward to your next visit.

February 15, 2022

Dealership Rating
Employee Rating

Great fast service with a convenient location. Very nice people who do a great job. More

by JHORWICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2022

Joseph Toyota of Cincinnati responded

Thank you for choosing Joseph Toyota of Cincinnati for your vehicle's service. We appreciate your engaging comments and are glad we could provide you with a visit that was convenient and efficient. We're always happy to see you, and look forward to your next appointment. Take care!

February 11, 2022

Dealership Rating
Employee Rating

X1 job great service the associate went to detail what needed to be done to the car. It's very grateful that he explained to me what need to be done More

by JOHNMJR99
Recommend Dealer
Yes
Feb 11, 2022

Joseph Toyota of Cincinnati responded

John, we are thankful to you for your business and for the time you took to let us know what about your experience was important to you. It is always our pleasure to serve you. We look forward to seeing you again! Best wishes from your Joseph Toyota Service Team for a great weekend.

February 11, 2022

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Employee Rating

On time with my appointment for service. Had a quick in and out experience at Joseph. More

by PETERZMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 11, 2022

Joseph Toyota of Cincinnati responded

Thank you for letting us know that your service was timely. We will look into the customer service aspect. If you would like to share additional information with us, please call the dealership. We appreciate your business. Have a great weekend!

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