Very good and fast service, inspected all my car to
verify everything is ok, thanks.
verify everything is ok, thanks.
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by DELGADO10_5
Verified Customer
Verified Customer
Dec 02, 2021 -
Joseph Toyota of Cincinnati responded
Thank you so much for your excellent review! We are so glad that Laura had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joseph Toyota of Cincinnati. Please don't hesitate to reach out if you need anything else.
Great service, good price, timely appointments. Don't
push items you don't need. Explains options for service.
push items you don't need. Explains options for service.
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by AKRAJEWSKI
Verified Customer
Verified Customer
Dec 02, 2021 -
Joseph Toyota of Cincinnati responded
Many thanks for scheduling your appointment with us! It's great knowing that you were treated well and received helpful customer service. All of us at Joseph Toyota of Cincinnati extend best wishes to you and yours for an amazing holiday season! We're look forward to seeing you next time. Take care!
Excellent service. It did take a bit to get the apptmt
but
everyone is always so kind and friendly!
but
everyone is always so kind and friendly!
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by Adelaide Timerding
Verified Customer
Verified Customer
Dec 01, 2021 -
Joseph Toyota of Cincinnati responded
Thank you, Adelaide! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Toyota of Cincinnati.
Employees were friendly and the work done seems fine. My
problem, however, is that I was told upon checking in that it would take an hour to an hour and a half. I was there for 2 hours and 20 minutes.
problem, however, is that I was told upon checking in that it would take an hour to an hour and a half. I was there for 2 hours and 20 minutes.
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by FXSLVR
Verified Customer
Verified Customer
Dec 06, 2021 -
Joseph Toyota of Cincinnati responded
Thank you for letting us know about this lack of communication from your service adviser. If maintenance to your vehicle was going to exceed the usual time allotted for it, then the adviser should have provided you with an update. We truly apologize for any inconvenience and upset the unanticipated delay caused you and your schedule. If you would like to share additional information about your experience with us, please contact us at the number we provided. Thank you for choosing Joseph Toyota for your vehicle's service needs. We look forward to hearing from you.
Like always, Joseph Toyota serviced my car at the
appointed time and had me out the door in about an hour. Fast and friendly service all the time.
appointed time and had me out the door in about an hour. Fast and friendly service all the time.
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by MAFM
Verified Customer
Verified Customer
Dec 01, 2021 -
Joseph Toyota of Cincinnati responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Toyota of Cincinnati, we look forward to having you as one of our valued customers for many more years to come!
Always friendly and courteous‼️ Always quick with
service. Staff smile and appear very happy with their job‼️
service. Staff smile and appear very happy with their job‼️
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by TONYLEE0375
Verified Customer
Verified Customer
Other Employees Tagged:
Jason Smith
Dec 01, 2021 -
Joseph Toyota of Cincinnati responded
Thanks for taking time to let us know about your great experience, Tony. We appreciate your business and recommendation! We'll be here for you to resolve automotive issues when they surface. Happy holidays from your Joseph Toyota Service Team!!
The service was good but it took me about a month to get
the appointment.
the appointment.
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by JELACHMANN
Verified Customer
Verified Customer
Other Employees Tagged:
Jeff Jaeger
Nov 30, 2021 -
Joseph Toyota of Cincinnati responded
We appreciate the feedback, and are pleased to know about your overall positive service experience. We do apologize for the delay in scheduling an appointment for a specific time of day. Depending on the type of service you are requesting, if you are able to drop off your vehicle and leave it with us, we will complete service on that date by end of day. This will help to eliminate the 3 to 4 week wait time. Let us know if this option is a good fit for your schedule. Thank you for choosing Joseph Toyota!
They took care of my free care n was able to fix a recall
that I did not know about.
that I did not know about.
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by BRADSHAWJENNYS
Verified Customer
Verified Customer
Other Employees Tagged:
Kyle
Nov 28, 2021 -
Joseph Toyota of Cincinnati responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
V,e,r,y c,l,e,a,n, and N,i,c,e ,people with timely
service
service
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by Nana Addo
Verified Customer
Verified Customer
Nov 22, 2021 -
Joseph Toyota of Cincinnati responded
Your creative comments caught our attention, Nana! Thank you for reviewing your recent Service experience at Joseph Toyota of Cincinnati. We appreciate your recommendation. Have a wonderful holiday and come back again!
Everyone is always friendly and helpful! After service
there is always explanation on how your car was serviced and if there is anything to be concerned about.
there is always explanation on how your car was serviced and if there is anything to be concerned about.
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by Enorton
Verified Customer
Verified Customer
Nov 22, 2021 -
Joseph Toyota of Cincinnati responded
This summary of your recent experience at Joseph Toyota is what we strive for at every appointment: Your satisfaction. If there is anything else we can assist you with, please don't hesitate to contact us. Thank you for choosing Joseph Toyota for your automotive needs. Happy Thanksgiving from your Service Team!
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