Laura Hall
Laura Hall at Joseph Toyota of Cincinnati

Laura Hall | Page 52

Rental Manager

Joseph Toyota of Cincinnati

9101 Colerain Ave
Cincinnati, OH 45251

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4.3
774 Reviews
4.3

774 Reviews

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774 Reviews of Laura Hall

November 11, 2021

Dealership Rating
Employee Rating

Was greeted with friendly smile, very efficient service reps, and fast service! Easy check-out. THANKS! More

by LYOUNG4602
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 11, 2021

Joseph Toyota of Cincinnati responded

Thank you for highlighting your recent service experience at Joseph Toyota. It is always our pleasure to serve you! We appreciate your business and feedback. Many thanks from your entire Service Team!

November 09, 2021

Dealership Rating
Employee Rating

SERVICE WAS GOOD, CONVENIENT, ON TIME, AND A VERY GOOD EXPERIENCE.IN A TIME THAT IS RARE More

by RICK.BROWN.ICH9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2021

Joseph Toyota of Cincinnati responded

Thank you for choosing Joseph Toyota Service, Rick. Your Team strives to deliver the best possible experience at each and every visit. We're glad to know that your experience met with your expectations on a number of points. Come back and see us again when the need arises. Thanks again!

November 06, 2021

Dealership Rating
Employee Rating

Service was prompt, friendly, complete, and informative. I know where I am in the process of keeping my 2011 Camry in good running order. Joseph Toyota completed the needed service and gave me specific i More

by PHELSCHER4009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2021

Joseph Toyota of Cincinnati responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Toyota of Cincinnati!

November 05, 2021

Dealership Rating
Employee Rating

Had a noon appointment for an 18,000 mile check-up and oil change. The service team was ready for me when I arrived. Friendly and courteous. The entire visit took about an hour. No problems. No surprises. More

by JBHARRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2021

Joseph Toyota of Cincinnati responded

Wonderful review! Many thanks from your Joseph Toyota Service Team for taking time to comment on your experience, J.B. We wish you a fantastic weekend and look forward to seeing you again.

October 29, 2021

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Employee Rating

Once the car was brought in everyone in the office was quite helpful and kept me informed. More

by jillkhuber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2021

Joseph Toyota of Cincinnati responded

Thank you for letting us know that your experience went smoothly, Jill. Your Service Team extends their thanks for choosing Joseph Toyota for your vehicle's maintenance and for acknowledging them in this public way. Have a great day and come see us again when the need arises!

October 23, 2021

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Employee Rating

Service was comprehensive and technicians were attentive throughout the process and provided updates on work required More

by DIERSING.SL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 25, 2021

Joseph Toyota of Cincinnati responded

Thank you for scheduling your service appointment at Joseph Toyota. We appreciate your business and the assessment of services you received. We look forward to seeing you at a future visit. Best wishes from your Service Team for a great week!

October 22, 2021

Dealership Rating
Employee Rating

Everything was done according to plan and each member of Joseph Toyota’s staff was helpful and courteous. More

by CATHPAL4U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2021

Joseph Toyota of Cincinnati responded

Thank you for sharing the news of your satisfying service visit with us. We're glad that your Team's efforts met your expectations. We appreciate your business and look forward to seeing you again. Best wishes from all of us at Joseph Toyota!

October 22, 2021

Dealership Rating
Employee Rating

They have not addressed service issues with my vehicle. they don’t seem to care. More

by MAGIKMANDAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 26, 2021

Joseph Toyota of Cincinnati responded

We were sorry to read that you are disappointed with our assessment of your Tacoma’s transmission. When we serviced and drove your Tacoma on May 24th and again on October 21st, we did not find anything irregular occurring with the transmission, perhaps because the vehicle and the transmission had already been driven for a number of miles. If something should develop, your vehicle’s Powertrain will be covered for seven years by the TFS Warranty activated at the time of purchase in 2020. We want to be certain that we address your concerns. If you would like to speak with us further about them, please call 513-385-1800, ext. 8311. Sincerely, Joseph Toyota of Cincinnati

October 21, 2021

Dealership Rating
Employee Rating

The service center and technicians were fast and attentive. They were honest in telling me what my car did and did not need More

by MR.IDRIS.M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2021

Joseph Toyota of Cincinnati responded

Knowing that you received great service from your Joseph Toyota Service Team is important to us. We appreciate the time you took to tell us about your experience and to recommend us to others. Thank you for your business. We look forward to seeing you again.

October 19, 2021

Dealership Rating
Employee Rating

Service was easy to schedule, was done quickly, and the staff was very friendly. The ToyotaCare services are great More

by tmb123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2021

Joseph Toyota of Cincinnati responded

We appreciate your thoughtful, candid feedback about the smooth service experience you had recently at Joseph Toyota. Thanks for letting us know that you are enjoying the benefits of No Cost ToyotaCare services. Your satisfaction is important to us. We're looking forward to seeing you again!

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