Laura Hall

Remember the circus routine with the clown car? This is where they bring the car for service cuz it's a circus of ineptitude. More later....... This is where they bring the car for service cuz it's a circus of ineptitude. More later....... More

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The staff was always friendly and helpful. I never felt any pressure during the whole process. Cristian, our sales contact, was easy to get a hold of and knowledgeable. I highly recommend this I never felt any pressure during the whole process. Cristian, our sales contact, was easy to get a hold of and knowledgeable. I highly recommend this dealership. More

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Bough a car here a month ago. Still have not received an answer when I will get my full tags. Contacted the sales person at least 4 time, no clear answer provided and now my tags Still have not received an answer when I will get my full tags. Contacted the sales person at least 4 time, no clear answer provided and now my tags expire tmw so I won't be able to drive or use the only car my family currently has. Also, they only give you $20 of gas when you purchase the car not a full tank like anywhere else. It's a shame since the sales person was super nice. But the whole experience overall leaves a lot to be desired. More

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Very Smooth and Informative Experience The staff was very helpful and helped me buy my Kia Optima. No funny business. If you can, ask for Laura, she's a peach! The staff was very helpful and helped me buy my Kia Optima. No funny business. If you can, ask for Laura, she's a peach! More

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Best Car Buying Experience After being on the lookout for so long, i was finally able to get the Jeep I've wanted. Thanks to the staff and Mr. Andy Phung ( Finance Manager) i wa After being on the lookout for so long, i was finally able to get the Jeep I've wanted. Thanks to the staff and Mr. Andy Phung ( Finance Manager) i was in and out within an hour and was able to get the financing that I could afford. Thumbs up to the staff. Highly recommend to family and friends. ? More

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A dream came true! I recentely bought a Jeep Wrangler from this dealership,finally a dream came true . I'm from Europe and since I was a kid I wanted one ,it was a pre I recentely bought a Jeep Wrangler from this dealership,finally a dream came true . I'm from Europe and since I was a kid I wanted one ,it was a pretty good experience. My seals person was Laura Hall .She was very helpful , knowledgeable and polite for the entire process. More

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Great Experience and Great Deal My sales person, Laura Hall, was extremely vested in getting me the car that I wanted. She was very nice and made my entire buying experience pleasant My sales person, Laura Hall, was extremely vested in getting me the car that I wanted. She was very nice and made my entire buying experience pleasant. After some negotiating with finance, we couldn't reach my number and I was going to walk. The general manager, James Morris, stepped in and made my deal happen. I would highly recommend this dealership. My girlfriend and I both bought cars here; they gave us well over blue book for our trades and great prices on the vehicles we got. More

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Car Shopping I dealt with Laura during my car search. She is excellent to work with and extremely knowledgeable on the models I was considering. I give her a 10. I dealt with Laura during my car search. She is excellent to work with and extremely knowledgeable on the models I was considering. I give her a 10. More

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Expecting a typical pushy and aggressive salesman, I was pleasantly surprised when I showed up at Koons and was assisted by Laura Hall. She made my purchasing experience very pleasant, comfortable, and reas pleasantly surprised when I showed up at Koons and was assisted by Laura Hall. She made my purchasing experience very pleasant, comfortable, and reassuring. I came in with plenty of questions about the Jeep Wrangler that I was hoping to buy, and with her help I was able to confidently make my decision after just one trip to the dealership. She was able to help me save thousands of dollars that I wasn't expecting to save, a huge factor as I am a recent grad with limited funds to work with. Laura helped me find the exact car that I wanted, every feature included, and had it available for me instantly. I never once felt pressured to buy; she gave me the information and let me decide entirely for myself. I would highly recommend Laura for any sales at Koons! More

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We visited to purchase a Jeep Wrangler Unlilmited and got great service from the start and throughout the purchase process. Laura Hall assisted us consistently and followed up with any questions we had. Once great service from the start and throughout the purchase process. Laura Hall assisted us consistently and followed up with any questions we had. Once purchase was completed, I made a specific request to have a support bracket removed from my trade-in vehicle which had been installed as a handicap equipment accessory and was vital to us for future use. Laura worked with the mechanic directly to make this happen. Even after the sale, service never diminished and we gladly recommend Laura Hall and the Koons dealership for purchase of any new vehicle. Thank You! More

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