Laura Stout
Laura Stout at Genesis Of Santa Rosa

Laura Stout | Page 9

Service Asst

Genesis Of Santa Rosa

2755 Corby Ave
Santa Rosa, CA 95407

4.9
99 Reviews
4.9

99 Reviews

Write a Review

99 Reviews of Laura Stout

November 17, 2023

Dealership Rating
Employee Rating

The personnel at Manly Hyundai have always taken extremely good care of us. We are very satisfied with the service! More

by larocque0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Shilling

November 16, 2023

Dealership Rating
Employee Rating

Laura is a very special lady. She has helped me with my car since I bought it in I believe 2016. She know how to treat her customers. More

by TERRIGWILLIAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Baker, Jennifer Crouch , David Shilling

November 16, 2023

Dealership Rating
Employee Rating

This dealership was responsive to all of my questions and had very good costumer service. More

by alexl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Shilling

November 16, 2023

Dealership Rating
Employee Rating

Conveniently located with staff that recognizes you quickly, makes you comfortable while you wait, and explains all that was done. I appreciate this great service. More

by LYNNOHARA
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Shilling

Nov 16, 2023

Genesis Of Santa Rosa responded

Thank you for taking the time to share your experience Lynn!

November 16, 2023

Dealership Rating
Employee Rating

Talked to them lye in the day & did not understand what future diagnostic's we would have to do. Disappointed with that information. We were happy with the recall service. More

by EYENADENE
Recommend Dealer
Yes

Other Employees Tagged: Laura Stout

November 15, 2023

Dealership Rating
Employee Rating

Survey that requires 15 word comment is annoying and will discourage further participation for rating. More

by JNKHUANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 14, 2023

Dealership Rating
Employee Rating

The wait time was unsatisfactory and unacceptable, for the second time. As far as I can tell, the work on my car was very good. The people were nice. But the wait time was horrible. I arrived at 1pm for More

by groundedmagic
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Nov 15, 2023

Genesis Of Santa Rosa responded

Good morning. We are very sorry to hear of a less than satisfactory experience. I would like to gain a better understanding of the details of your visit, and what was performed so I may look into matter. If you would kindly provide me any means in which I can look up your account I would greatly appreciate it. Thank you. Mark Conrad

November 11, 2023

Dealership Rating
Employee Rating

My experience with this dealership finds it to be efficient and thorough. My service advisor, Laura Stout, is friendly, very professional and takes excellent care of mine and my car’s needs. I give h More

by Lgh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Shilling

November 11, 2023

Dealership Rating
Employee Rating

Friendly and competent. Good at keeping in touch with reminders. Love Laura’s sense of humor and positive attitude. More

by SPLANCONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eliezer Zaragoza , Michael White

November 02, 2023

Dealership Rating
Employee Rating

Laura is awesome! She is excellent at customer service. I highly recommend working with her. More

by Cooper
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: David Shilling

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