Laura Stout | Page 10

Talked to them lye in the day & did not understand what future diagnostic's we would have to do. Disappointed with that information. We were happy with the recall service. future diagnostic's we would have to do. Disappointed with that information. We were happy with the recall service. More

by EYENADENE Verified Customer Verified Customer

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This dealership was responsive to all of my questions and had very good costumer service. had very good costumer service. More

by alexl Verified Customer Verified Customer

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Conveniently located with staff that recognizes you quickly, makes you comfortable while you wait, and explains all that was done. I appreciate this great service. quickly, makes you comfortable while you wait, and explains all that was done. I appreciate this great service. More

by LYNNOHARA Verified Customer Verified Customer

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Survey that requires 15 word comment is annoying and will discourage further participation for rating. discourage further participation for rating. More

by JNKHUANG Verified Customer Verified Customer

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The wait time was unsatisfactory and unacceptable, for the second time. As far as I can tell, the work on my car was very good. The people were nice. But the wait time was horrible. I arrived at 1pm for the second time. As far as I can tell, the work on my car was very good. The people were nice. But the wait time was horrible. I arrived at 1pm for a 2 hour service. I left the dealership at 5:55pm, nearly five hours later. I had a similar experience the prior time I was there. I have never had wait times like this from any other automotive service provider. I don't know who David Shlling is. And I dont understand the relationship between Genesis and Manly Hyundai since no one explained that to me. More

by groundedmagic Verified Customer Verified Customer

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My experience with this dealership finds it to be efficient and thorough. My service advisor, Laura Stout, is friendly, very professional and takes excellent care of mine and my car’s needs. I give h efficient and thorough. My service advisor, Laura Stout, is friendly, very professional and takes excellent care of mine and my car’s needs. I give her an A+. More

by Lgh Verified Customer Verified Customer

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Friendly and competent. Good at keeping in touch with reminders. Love Laura’s sense of humor and positive attitude. Good at keeping in touch with reminders. Love Laura’s sense of humor and positive attitude. More

by SPLANCONI Verified Customer Verified Customer

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Very easy to deal with. Friendly. Helpful and efficient. They always go the extra mile Friendly. Helpful and efficient. They always go the extra mile More

by TERRIW1 Verified Customer Verified Customer

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Laura is awesome! She is excellent at customer service. I highly recommend working with her. She is excellent at customer service. I highly recommend working with her. More

by Cooper Verified Customer Verified Customer

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All interactions with the service department has been kind and thoughtful. Having a loaner car while mine is getting serviced has been a really nice benefit of having a Genesis! kind and thoughtful. Having a loaner car while mine is getting serviced has been a really nice benefit of having a Genesis! More

by KIKO Verified Customer Verified Customer

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