Laura V. Torres | Page 22

I had done significant research before contacting the dealer, so was pretty sure that I wanted a Tiguan or Taos. I emailed Laura Torres, who responded to me immediately to set up an appointment. She al dealer, so was pretty sure that I wanted a Tiguan or Taos. I emailed Laura Torres, who responded to me immediately to set up an appointment. She also managed my expectations by advising that the inventory was selling very fast so the car I was interested in online may have been sold. We scheduled a time, and I went to discuss my options. Laura gave me her undivided attention, test drove both vehicles with me, showed all the stylistic differences between the trim levels, and while we talked and looked at the options, her sales manager Eric was able to locate a car with the specific color and trim level I wanted. It was ordered and would be arriving within the month. Laura kept me apprised of the delivery time, and when the vehicle arrived on her day off the sales manager called me to set up a pick up time. The day of the pickup I was able to arrive early, work to get financing straightened out, and when the car arrived the staff detailed it and it was ready to go. Overall re: Laura Torres…Great communication, fair pricing, excellent product knowledge, and a willingness to listen to the customers needs and wants. More

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Wonderful experience start to finish. Laura was amazing showing me all of the car options I was interested in. With Eric & Alex's help, I was able to get the perfect car for me! I highly Laura was amazing showing me all of the car options I was interested in. With Eric & Alex's help, I was able to get the perfect car for me! I highly recommend this dealership & especially Laura. More

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I came to store today and I was greated by Ray and Laura. They gave me a great deal for my car.Thanks guys at city vw They gave me a great deal for my car.Thanks guys at city vw More

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Laura was AMAZING! !!! She was patient, informative, knowledgeable, and straightforward. I left one dealership feeling discouraged and defeated and came here and was blo !!! She was patient, informative, knowledgeable, and straightforward. I left one dealership feeling discouraged and defeated and came here and was blown away by the customer service. Im super happy I got everything in the vehicle i want for a great deal thanks to Laura!!! More

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Laura was amazing to work with! I love my new car! The service team was helpful and responsive too. I love my new car! The service team was helpful and responsive too. More

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she is amazing and will always give you the best deals! ! Awesome would recommend her to everyone I know. ! Awesome would recommend her to everyone I know. More

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Everybody is so friendly they make you fell so comfortable , good people good vibe love it!!! comfortable , good people good vibe love it!!! More

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Laura help my family to buy a new car, she was very helpful for us! Thanks Laura, you’re the best ☺️ helpful for us! Thanks Laura, you’re the best ☺️ More

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Laura- she is the best! I really love working with her! Zero pressure! She listen, and make sure i walk away with the car i wanted!!! If you looking for VW- look no farther, I really love working with her! Zero pressure! She listen, and make sure i walk away with the car i wanted!!! If you looking for VW- look no farther, she is here for you!!! Literally the best person ever!!!!! Love her and her managers Erick was rock star as well!!! More

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Laura and the entire team at City Volkswagen were AMAZING. They truly know how to make a customer comfortable throughout the entire process. Each employee I encountered was informative, respectful, a AMAZING. They truly know how to make a customer comfortable throughout the entire process. Each employee I encountered was informative, respectful, and genuine. I couldn't be happier with my decision to work with the City Volkswagen team!! More

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