Laura V. Torres
Laura V. Torres at City Volkswagen of Chicago

Laura V. Torres | Page 21

Sales Consultant

City Volkswagen of Chicago

5330 W. Irving Park Road
Chicago, IL 60641

Contact Me
5.0
313 Reviews

2020 Sales Person Of The Year! 2020 Volkswagen National Award Winner of Q4 Drive Bigger Award! 2021 February Sales Person Of The Month https://www.cityvwchicago.com/laura-torres-drives-bigger/

Languages Spoken

Spanish Spanish

5.0

313 Reviews

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313 Reviews of Laura V. Torres

July 29, 2022

Dealership Rating
Employee Rating

I had such an amazing experience here. Everyone there was so lovely. Laura was absolutely amazing to work with. More

by Samantha Doyle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2022

City Volkswagen of Chicago responded

Hi Samantha, thank you so much for leaving us an amazing review.

July 28, 2022

Dealership Rating
Employee Rating

The people here took really good care of me. Huge shout out to luis and laura for taking great care of me.If you need a car definitely come check them out. More

by Bryson.mahoney
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Gonzalez

Jul 28, 2022

City Volkswagen of Chicago responded

Thank you so much for your 5-star review! I will share this with our team to let them know to keep up the amazing work.

July 21, 2022

Dealership Rating
Employee Rating

The City VW team that included Laura, Eric, Ernie, Angie, and the ladies in Service-Reception made car buying easy! I found them to be knowledgeable, personable, and straight-forward. I would highly recomme More

by Iridescence
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Ernie Quezada, Erick Schneuker

Jul 21, 2022

City Volkswagen of Chicago responded

We appreciate the kind words and are glad we could provide you with a positive experience! Enjoy your new vehicle.

July 04, 2022

Dealership Rating
Employee Rating

Great customer service, laura is the best , very welcoming and was able to give us the discount we wanted. More

by Filaoui
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2022

City Volkswagen of Chicago responded

Thanks for taking the time to share your positive experience. We truly appreciate it!

June 25, 2022

Dealership Rating
Employee Rating

Laura was absolutely amazing to work with. We ended up getting 2 cars! She listened to what we wanted/needed and helped us strategies on how to get there. More

by Dylanwerner826
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ernie Quezada

Jun 27, 2022

City Volkswagen of Chicago responded

Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy with their store experience. Enjoy your new vehicles!

June 21, 2022

Dealership Rating
Employee Rating

Excellent service, I would highly recommend coming to Laura. She was knowledgable, professional and friendly. More

by eialola03
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ernie Quezada

Jun 21, 2022

City Volkswagen of Chicago responded

I am happy to hear you had a wonderful experience. It is a pleasure to assist you and we would be thrilled to have you back anytime. Take care.

June 16, 2022

Dealership Rating
Employee Rating

I had done significant research before contacting the dealer, so was pretty sure that I wanted a Tiguan or Taos. I emailed Laura Torres, who responded to me immediately to set up an appointment. She al More

by Katie G
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ernie Quezada

Jun 17, 2022

City Volkswagen of Chicago responded

Hi Katie, I am happy to hear you had a wonderful experience. It is a pleasure to assist you and we would be thrilled to have you back anytime. Take care.

May 28, 2022

Dealership Rating
Employee Rating

Wonderful experience start to finish. Laura was amazing showing me all of the car options I was interested in. With Eric & Alex's help, I was able to get the perfect car for me! I highly More

by Charkat
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Paszkowski, Erick Schneuker

May 31, 2022

City Volkswagen of Chicago responded

Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy with their store experience. Enjoy your new car!

May 20, 2022

Dealership Rating
Employee Rating

I came to store today and I was greated by Ray and Laura. They gave me a great deal for my car.Thanks guys at city vw More

by HESHAM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ray Cotto

May 21, 2022

City Volkswagen of Chicago responded

Hi Hesham, we are thrilled to learn that you had a positive experience with us. We look forward to seeing you again.

May 17, 2022

Dealership Rating
Employee Rating

Laura was AMAZING! !!! She was patient, informative, knowledgeable, and straightforward. I left one dealership feeling discouraged and defeated and came here and was blo More

by adunbar_22
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erick Schneuker

May 18, 2022

City Volkswagen of Chicago responded

We appreciate the kind words and are glad we could provide you with a positive experience.

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