Laura Williams | Page 8

Laura did a good job making sure that our vehicle was done correctly Laura and All, all the other Service writers are cordial polite and good at their job done correctly Laura and All, all the other Service writers are cordial polite and good at their job More

by MICHAELENNISCONST Verified Customer Verified Customer

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Service department is very accommodating . Not happy that it takes an average of two hours for an oil change Not happy that it takes an average of two hours for an oil change More

by SOFIAMULLEN Verified Customer Verified Customer

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Paid cash for parts then didn’t have the repair done, Laura informed me to return the parts at the parts department, although I paid cash for them, they couldn’t refund me and have to write me a check, s Laura informed me to return the parts at the parts department, although I paid cash for them, they couldn’t refund me and have to write me a check, said accounting wasn’t available on Friday and that they would call me Monday morning. Never received it call on Monday so I reached out and spoke to Cade in the parts department upon speaking to Cade he had no clue when the check should be ready for pickup or any idea of a eta. Wow what a hassle to return parts. More

by NO49 Verified Customer Verified Customer

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Great Car was ready at the time is was promised. Laura is great and easy to deal with Laura is great and easy to deal with More

by Dm2ja50 Verified Customer Verified Customer

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They were amazing from start to finish. Finished everything in a timely manner and explained everything in terms of what was done and what did not need to be repaired. Great communication a Finished everything in a timely manner and explained everything in terms of what was done and what did not need to be repaired. Great communication and I will absolutely be back. More

by GEORGIASON76 Verified Customer Verified Customer

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Laura, Got me checked in a timely manor and my service was completed on time. She is very pleasant to do business and very knowledgeable. was completed on time. She is very pleasant to do business and very knowledgeable. More

by Larry Verified Customer Verified Customer

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Ongoing issue since 2024 Denali 1500 was 4 months old. It is now 20 months old. Paint on front bumper chipping. Dozens of new chips every few months. Only 16000 miles. No off road driving. This is not nor It is now 20 months old. Paint on front bumper chipping. Dozens of new chips every few months. Only 16000 miles. No off road driving. This is not normal wear for driving on Florida roadways. Dealer claims normal wear will not address issue. More

by mikeheller231 Verified Customer Verified Customer

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Vehicle returned to me misaligned. All that was done was oil change and tire rotation. No one confirmed status before or after so now I have to battle against the dealership to fix t All that was done was oil change and tire rotation. No one confirmed status before or after so now I have to battle against the dealership to fix the problem they caused. More

by info@aarailings.com Verified Customer Verified Customer

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I brought my vehicle in for service and Laura was able to get me in and out into a loaner car to keep me on track with my day. get me in and out into a loaner car to keep me on track with my day. More

by jasonjfarrell Verified Customer Verified Customer

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Overall my experience has been good. On this last visit I had told the scheduler that I needed a diagnostic in addition to the oil change and 150K mile maintenance. Only the oil chang On this last visit I had told the scheduler that I needed a diagnostic in addition to the oil change and 150K mile maintenance. Only the oil change made it and I was informed by Laura that she couldn’t get the diagnostic in while I was there. That was disappointing and means I’ll have to schedule for the diagnostic separately. Laura want particularly helpful in this regard…she didn’t seem to care much about it. More

by odmanw Verified Customer Verified Customer

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