Laura Williams | Page 7

Great Car was ready at the time is was promised. Laura is great and easy to deal with Laura is great and easy to deal with More

by Dm2ja50 Verified Customer Verified Customer

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They were amazing from start to finish. Finished everything in a timely manner and explained everything in terms of what was done and what did not need to be repaired. Great communication a Finished everything in a timely manner and explained everything in terms of what was done and what did not need to be repaired. Great communication and I will absolutely be back. More

by GEORGIASON76 Verified Customer Verified Customer

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Laura, Got me checked in a timely manor and my service was completed on time. She is very pleasant to do business and very knowledgeable. was completed on time. She is very pleasant to do business and very knowledgeable. More

by Larry Verified Customer Verified Customer

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Ongoing issue since 2024 Denali 1500 was 4 months old. It is now 20 months old. Paint on front bumper chipping. Dozens of new chips every few months. Only 16000 miles. No off road driving. This is not nor It is now 20 months old. Paint on front bumper chipping. Dozens of new chips every few months. Only 16000 miles. No off road driving. This is not normal wear for driving on Florida roadways. Dealer claims normal wear will not address issue. More

by mikeheller231 Verified Customer Verified Customer

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Vehicle returned to me misaligned. All that was done was oil change and tire rotation. No one confirmed status before or after so now I have to battle against the dealership to fix t All that was done was oil change and tire rotation. No one confirmed status before or after so now I have to battle against the dealership to fix the problem they caused. More

by info@aarailings.com Verified Customer Verified Customer

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I brought my vehicle in for service and Laura was able to get me in and out into a loaner car to keep me on track with my day. get me in and out into a loaner car to keep me on track with my day. More

by jasonjfarrell Verified Customer Verified Customer

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Overall my experience has been good. On this last visit I had told the scheduler that I needed a diagnostic in addition to the oil change and 150K mile maintenance. Only the oil chang On this last visit I had told the scheduler that I needed a diagnostic in addition to the oil change and 150K mile maintenance. Only the oil change made it and I was informed by Laura that she couldn’t get the diagnostic in while I was there. That was disappointing and means I’ll have to schedule for the diagnostic separately. Laura want particularly helpful in this regard…she didn’t seem to care much about it. More

by odmanw Verified Customer Verified Customer

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My recent service experience at the dealership was exceptional from start to finish. The staff was friendly, professional, and incredibly efficient. They kept me informed throughout the entire process exceptional from start to finish. The staff was friendly, professional, and incredibly efficient. They kept me informed throughout the entire process, explained everything clearly, and made sure my vehicle was taken care of quickly and thoroughly. The waiting area was comfortable and the overall atmosphere was very welcoming. It’s clear the team takes pride in providing top-notch customer service. I truly appreciate the attention to detail and the effort they put into making the experience smooth and stress-free. I’ll definitely be returning for future service and highly recommend this dealership to others. More

by sreitz Verified Customer Verified Customer

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I thought Laura was great! I had a tire rotation and oil change and the drive to Starling from Vero Beach is about 1 hour. unfortunately when I got home I noticed that my tir I had a tire rotation and oil change and the drive to Starling from Vero Beach is about 1 hour. unfortunately when I got home I noticed that my tire was making a noise like there was not enough air in it. I looked at the screen and each tire had a different air weight in it. 37, 38, 35 and 39. That was a bit frustrating. They should have been checked to be the same air amount. That is my only complaint but a big one since it is difficult for me to go to air place to get correct tire amounts in the tire without being charged or waiting. More

by charshine Verified Customer Verified Customer

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Laura was friendly, knowledgeable and efficient. She explained everything to us every step of the process and was also very engaging. She explained everything to us every step of the process and was also very engaging. More

by KIM BURN Verified Customer Verified Customer

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