Lauren Cahill

My vehicle was in to repair (? ) the window. While there a multi-point inspection was done. Two months later my vehicle was back for 4 tires, 1 of which was COMPLETELY and the fib ) the window. While there a multi-point inspection was done. Two months later my vehicle was back for 4 tires, 1 of which was COMPLETELY and the fibers were showing through. I was extremely upset that I'd been driving around on bad tires which must have been noticed during the previous inspecltion yet NO ONE advised me that my tires were a problem. I could have beens in a serious accident and potentially killed just because someone neglected to warn me. No, I was not happy at that time. Upon my return visit for 4 new tirles, the service staff wasl pleasant, apologized for the oversight and made every attempt to accommodate me. The staff has always been courteous, polite and friendly. It will be some time before I'm comfortablel with the again. More

by DBISHOP1581 Verified Customer Verified Customer

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These guys at McFarland service are the best! They aim to please! Easy to schedule and deal with. They aim to please! Easy to schedule and deal with. More

by DAVEMOORENC1 Verified Customer Verified Customer

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Made an appointment to have service on our truck, they didn't seem to know anything about it. Asked me who I spoke to. They took it anyway and completed the service I asked for (after asking me what tha didn't seem to know anything about it. Asked me who I spoke to. They took it anyway and completed the service I asked for (after asking me what that was supposed to be). I had to go ask what was going on. I waited 2.5 hours for it to be completed. A bit ridiculous. More

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Lauren is a wonderful asset to your company. The service work was excellent and Fast. They also got my car in very quickly.. The service work was excellent and Fast. They also got my car in very quickly.. More

by CAHNH1129 Verified Customer Verified Customer

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Good service Great people very informative and real easy to work with . I highly recommend to work with . I highly recommend More

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Third vehicle purchased with in a year. Matt always makes the process easy and smooth. I drive over 1.5 hr to Rochester to bring them my business. Matt always makes the process easy and smooth. I drive over 1.5 hr to Rochester to bring them my business. More

by mikeborst Verified Customer Verified Customer

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I had my F150 get an oil change, tire rotation and muti point inspection which was accomplished all in an hour. I was very happy with my service. Service advisor Lauren took very good care of me and my t point inspection which was accomplished all in an hour. I was very happy with my service. Service advisor Lauren took very good care of me and my truck. More

by sserwack Verified Customer Verified Customer

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No problem, did as asked to do, thanks, see you again real soon, good by. real soon, good by. More

by RAHOL Verified Customer Verified Customer

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I've purchased 2 cars from McFarland Ford and have been pleased with the service both time pleased with the service both time More

by WTOOTHACH Verified Customer Verified Customer

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Good quality truck at a good price very friendly service and sales department just what you want from a dealership and sales department just what you want from a dealership More

by deerhunter1bw Verified Customer Verified Customer

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