Lauren Iserman | Page 2

Excellent customer service. In and out, efficient handling of my scheduled repair. Comfortable waiting area. Will absolutely return. In and out, efficient handling of my scheduled repair. Comfortable waiting area. Will absolutely return. More

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When I got to west end Lincoln I was greeted right away, and I got done just what was needed to be done was done in a timely manner. Also I want add that I was given a courtesy car wash! Thank you West End and I got done just what was needed to be done was done in a timely manner. Also I want add that I was given a courtesy car wash! Thank you West End Lincoln looking forward to seeing you again. More

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Great service. Gal at the desk was really busy. She was fantastic. Zack was busy! He was terrific. Gal at the desk was really busy. She was fantastic. Zack was busy! He was terrific. More

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Disappointed, When I went to pick up the truck the next day it was not detailed as promised and had a new scratch in the paint. They took the truck back in and said they would detail it if I could wait whi day it was not detailed as promised and had a new scratch in the paint. They took the truck back in and said they would detail it if I could wait which was fine. Truck came out 10 minutes later and it looked the same, muddy on the exterior, looked like the only thing that they did was vacuum the floor mat on the drivers side. Still not sure what is being done about the scratch as they acted like it was no big deal even though it was very obvious. Put a damper on the excitement of getting a new car. I also purchased an extended warranty and I looked for any documents on what I got and the process for using it if needed. Very disappointed as I drove off the lot. More

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Service is the key that turns the key to a well run dealership! The moment you call in and talk to the front desk to walk in the front door. They ard there to help from the first phone call and every s dealership! The moment you call in and talk to the front desk to walk in the front door. They ard there to help from the first phone call and every service call for years! I highly recommend the team at West End Lincoln! More

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This location always puts me in the exact vehicle I need! I know I'll being a great vehicle, for a great price and the team is always there to support me!! Wouldn't go anywhere else! I know I'll being a great vehicle, for a great price and the team is always there to support me!! Wouldn't go anywhere else! More

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Everyone was very professional and did a great job! My sales person Taylor did a wonderful job in showing me all the systems of this new Black label Navigator. My sales person Taylor did a wonderful job in showing me all the systems of this new Black label Navigator. More

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Good service, very informational. Worked with us in a timely manner. details on the paperwork? Worked with us in a timely manner. details on the paperwork? More

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The online schedule was easy to navigate. The service person picked up and returned my car within the timeframe outlined.Great customer service! The service person picked up and returned my car within the timeframe outlined.Great customer service! More

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Great service. Eric was very easy to work with and we are very happy with our experience Eric was very easy to work with and we are very happy with our experience More

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