Lauren Passio
Lauren Passio at Jerry's Chevrolet

Lauren Passio

Service Advisor

Jerry's Chevrolet

1940 E. Joppa Rd.
Baltimore, MD 21234

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5.0
15 Reviews

Lauren is new to Maryland but not new to the Auto Industry! She has been with the Auto Industry since High School! She then studied Mechanical Engineering at the University of North Carolina at Charlotte. She grew up in a Military household in North Carolina and became a Veteran herself too! She has moved through the Auto Industry to expand her skills, starting as an Auto Technician and then onto an Automotive State Inspector, Tires & Brakes Store Manager, and now a Service Advisor with our great team!

Dealership Experience

3 yrs

Industry Experience

14 yrs, 3 mos

Languages Spoken

English English

5.0

15 Reviews

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15 Reviews of Lauren Passio

February 26, 2026

Dealership Rating
Employee Rating

Lauren and Tyler are exceptional and take the time to listen and understand. Their follow thru and courtesy are treasured. More

by mob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joan Wood , Tyler

Feb 26, 2026

Jerry's Chevrolet responded

Thank you for the kind words about our Service department and team! We are pleased to hear you are satisfied with your service experience.

December 11, 2025

Dealership Rating
Employee Rating

Very professional! Kept well informed! Ease of scheduling appointment thanks to Hope Turner! Lauren had my vehicle ready earlier than expected! Kudos to Jerry’s Chevrol More

by Judyladyinred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hope Turner

Dec 15, 2025

Jerry's Chevrolet responded

We truly appreciate you taking the time to share your positive experience! It makes our day to know you received very good customer service. Our team works hard to ensure every job is done well, and we're so glad to hear you'll be returning. Thanks for choosing Jerry's!

September 25, 2025

Dealership Rating
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Advisor Lauren was extremely helpful. She was honest and very courteous. She provides customer with options and is very understanding. More

by charj411
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 25, 2025

Jerry's Chevrolet responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 14, 2025

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I have been a customer at Jerry’s Cheverolet for many years and the service has always been excellent. Brandon is a very competent and knowledgeable customer service representative who is always exhibiti More

by wllwilli4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Bolden, Phyllis K. , Brennan Stewart, Brandon Spratley, Wes Steg , Stephen Prentice, Dora Sullivan

Sep 15, 2025

Jerry's Chevrolet responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 02, 2025

Dealership Rating
Employee Rating

Jerrys #1 Best in maryland for service and cars and Tyler is the Best service manager I been going there since 77 and woll not go anywhere else More

by mtb9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Bolander, Calvin Atwell, Tina Bolden, Phyllis K. , Brennan Stewart, Brandon Spratley, Wes Steg , Stephen Prentice, Dora Sullivan, Tyler service manager is the best

Sep 03, 2025

Jerry's Chevrolet responded

Thank you for your glowing review of our service department and staff! We appreciate the kind words and look forward to continuing to help you receive the best service.

July 28, 2025

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Employee Rating

This year I had my first experience with Jerry’s Chevrolet. I will tel you it was nothing short of amazing I was handle with care from the door. My beautiful experience started and ended with a cust More

by bossmadeforever
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 28, 2025

Jerry's Chevrolet responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 19, 2025

Dealership Rating
Employee Rating

The Service Manager and the service team show exceptional leadership skills…working together as a team to provide outstanding customer service …I’m a customer for life More

by jacksonmary609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Spratley

Jul 21, 2025

Jerry's Chevrolet responded

Thank you for sharing your review, we appreciate your kind words and your business!

Jul 22, 2025

Jerry's Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Jerry's Chevrolet INC! If you have any further questions, please give us a call. We're always happy to help! Jerry's Chevrolet

May 07, 2025

Dealership Rating
Employee Rating

The team is always friendly, professional, and accommodating whenever I bring my vehicle in for service More

by tcook27
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 07, 2025

Jerry's Chevrolet responded

Thank you for reviewing Jerry’s so positively! We look forward to having you back.

April 22, 2025

Dealership Rating
Employee Rating

Thank you Lauren for all the help and great services. You were very helpful today. More

by Mubarak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2025

Jerry's Chevrolet responded

We appreciate the positive words about our staff, and thank you for choosing Jerry's!

April 16, 2025

Dealership Rating
Employee Rating

I love working with Jerry's. They get the job done right the first time. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2025

Jerry's Chevrolet responded

Thank you for choosing Jerry’s when it came time to service your vehicle!

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