Brandon Spratley
Brandon Spratley at Jerry's Chevrolet

Brandon Spratley

Service Advisor

Jerry's Chevrolet

1940 E. Joppa Rd.
Baltimore, MD 21234

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4.9
50 Reviews
4.9

50 Reviews

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50 Reviews of Brandon Spratley

April 10, 2026

Dealership Rating
Employee Rating

The dealership was clean and the staff courtesy as always. I had no issues with my service appointment and my service advisor was very helpful and friendly throughout my appointment. More

by Mcolkley0619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2026

Jerry's Chevrolet responded

Thank you for sharing your service experience. We truly appreciate your business!

Apr 14, 2026

Jerry's Chevrolet responded

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day. Jerry's Chevrolet

April 02, 2026

Dealership Rating
Employee Rating

I really appreciate the courtesy and support from Brandon at Jerry Chevrolet On Joppa Road More

by alwayssassy87
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 06, 2026

Jerry's Chevrolet responded

Thank you for sharing your experience with Brandon. We appreciate your review and your business!

Apr 07, 2026

Jerry's Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jerry's Chevrolet INC and we hope to see you again soon! Jerry's Chevrolet

March 12, 2026

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When there to get oiled changes and was out less then a hour that was great More

by Kennardhopkins
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 13, 2026

Jerry's Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jerry's and we hope to see you again!

January 17, 2026

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Employee Rating

Our service advisor Brandon was very responsive and helpful. There appears to be a disconnect between ordering from the Chevrolet website and the parts department and service department. If the parts More

by ESN_2A
Workmanship
Service Time
Recommend Dealer
Yes
Jan 19, 2026

Jerry's Chevrolet responded

We really appreciate your feedback! We would like the opportunity to address your concerns. Please reach out to us directly at (410) 661-9100 when you have a chance. Thank you, and we look forward to hearing from you. Jerry's Chevrolet

September 14, 2025

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I have been a customer at Jerry’s Cheverolet for many years and the service has always been excellent. Brandon is a very competent and knowledgeable customer service representative who is always exhibiti More

by wllwilli4
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Bolden, Phyllis K., Lauren Passio, Wes Steg , Stephen Prentice, Brennan Stewart, Dora Sullivan

Sep 15, 2025

Jerry's Chevrolet responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 02, 2025

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Jerrys #1 Best in maryland for service and cars and Tyler is the Best service manager I been going there since 77 and woll not go anywhere else More

by mtb9
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Bolander, Tina Bolden, Phyllis K., Lauren Passio, Wes Steg , Calvin Atwell, Stephen Prentice, Brennan Stewart, Dora Sullivan, Tyler service manager is the best

Sep 03, 2025

Jerry's Chevrolet responded

Thank you for your glowing review of our service department and staff! We appreciate the kind words and look forward to continuing to help you receive the best service.

August 10, 2025

Dealership Rating
Employee Rating

Each experience with Jerry’s Chevrolet has been excellent Courteous, timely and helpful. This emergency experience was no exception. Very satisfied More

by daletrionfo
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Wes Steg

Aug 11, 2025

Jerry's Chevrolet responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 26, 2025

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Employee Rating

Brandon was great, outstanding service advisor, very knowledgeable and professional very friendly and have a good Spirit More

by darrelllilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2025

Jerry's Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Jerry's! If you have any further questions, please give us a call. We're always happy to help!

July 19, 2025

Dealership Rating
Employee Rating

The Service Manager and the service team show exceptional leadership skills…working together as a team to provide outstanding customer service …I’m a customer for life More

by jacksonmary609
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Passio

Jul 21, 2025

Jerry's Chevrolet responded

Thank you for sharing your review, we appreciate your kind words and your business!

Jul 22, 2025

Jerry's Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Jerry's Chevrolet INC! If you have any further questions, please give us a call. We're always happy to help! Jerry's Chevrolet

July 03, 2025

Dealership Rating
Employee Rating

Brandon, my advisor is always attentive and accommodating. He is the reason I keep coming back. More

by Shae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Webb Sr.

Jul 06, 2025

Jerry's Chevrolet responded

Shae, thank you for your kind review; we are happy to pass along your comments to the team here at Jerry's Chevrolet INC! If you have any further questions, please give us a call. We're always happy to help! Jerry's Chevrolet

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