Lauren Rogers | Page 3

Buy my car & servicing it has been incredibly straightforward and simple. Everyone is always kind. straightforward and simple. Everyone is always kind. More

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Fast service. Good communication. Friendly. Didn’t try to sell me crap I don’t need, so I’ll be coming back. Good communication. Friendly. Didn’t try to sell me crap I don’t need, so I’ll be coming back. More

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Good customer service, however it took about 4. 5 hours to get my recall completed 5 hours to get my recall completed More

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When this was “peak” Kia, then this was great. Now, it is crumbling. They no longer wash your car at the end of a service. They no longer are always professional. Several times while waiting I hea Now, it is crumbling. They no longer wash your car at the end of a service. They no longer are always professional. Several times while waiting I heard grumbling and complaining amongst the service staff and the sh** word. They no longer have snacks in the waiting area. They no longer leave a plastic bag over your seat when the car comes back and I found the start button to be greasy. Overall, service is “ok”. The time it took was fine and they were nice when talking directly to me. The price is also fair. But they are no longer above and beyond like they used to be. More

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Quick and efficient maintenance department. All my questions were answered. Lauren did a great job. All my questions were answered. Lauren did a great job. More

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Friendly staff and a great system of communications. Was a great experience and helped us get the repair done in the midst of a busy life. Was a great experience and helped us get the repair done in the midst of a busy life. More

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Quick appointment, friendly service. My only concern was the cost of replacing my coolant cap. They wanted $48. I got it for $13 at Amazon. My only concern was the cost of replacing my coolant cap. They wanted $48. I got it for $13 at Amazon. More

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I was very pleased how quickly I was taken care of and Stacy was very nice and helpful Stacy was very nice and helpful More

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Quick and polite staff. they were accurate with time duration and helpful with pick up as well.. they were accurate with time duration and helpful with pick up as well.. More

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I had an appointment at 8:30. Only one car ahead of me. Then my car sat in the same spot for almost 1 1/2. I was told it would only take a few minutes to fix a recall. Then receiv Only one car ahead of me. Then my car sat in the same spot for almost 1 1/2. I was told it would only take a few minutes to fix a recall. Then received a text on other things needed to be done. I was asked at the beginning if I needed anything else. I responded no. So not to pleased with the wait. More

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