Lauren Sanborn | Page 7

Extremely satisfying Because from the moment I arrived Mark came right into the lobby and met with me, he was very pleasant and welcoming. He looked right away for someone Because from the moment I arrived Mark came right into the lobby and met with me, he was very pleasant and welcoming. He looked right away for someone to help me and Jessica were the one that came. She was so awesome and very helpful and she did an excellent job. Lauren called me that I was approved, Mark got all the paper works done and signed, Jessica got the insurance covered and keys to our hands, DONE. What a great team they were. This great team that I worked with were awesome and done an excellent job. I'm bringing my son for his new truck. More

by Hawaii King Verified Customer Verified Customer

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Awesome service If you want great service and own a Nissan go to windward nissan you won’t regret it. Friendly people great service and they wash your car for FREE!!! If you want great service and own a Nissan go to windward nissan you won’t regret it. Friendly people great service and they wash your car for FREE!!!!! More

by dottiepmponte Verified Customer Verified Customer

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worst dealership ever. Don't expect customer service. Don't expect them to fulfill promises (like calling you back) No one greets you when you walk in. While you're waiti Don't expect customer service. Don't expect them to fulfill promises (like calling you back) No one greets you when you walk in. While you're waiting (3 hours for us), no one came to tell us it would be a long wait. The most we got was "Drive slow on your way over here". All we needed was for someone to say "We are severely backed up, it may be a long wait"... we would have gone to have dinner, seen a movie... SOMETHING except waiting in that lobby with obnoxious rap music playing. I called Customer Service Manager, Lauren. She initially helped, but then didn't answer phone calls. I then called Lisa Joslin three times, whom I was told was the General manager... I never received a call back. When I ran into Lisa on the day we signed our lease I asked her why she didn't return my phone calls she said, "Oh, I was off" ... I said I called two days ago and left you several messages... her answer? "oh, I haven't checked my messages in three days". really? Sad.... Once my lease is up I will never again come here. We eve bought our accessories from New City Nissan just to avoid these sad, lazy people. More

by milokama Verified Customer Verified Customer

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great service King Windward Nissan is an excellent dealership. They always provide great service. Everyone is so friendly and helpful. Sunshine Ching and Lauren San King Windward Nissan is an excellent dealership. They always provide great service. Everyone is so friendly and helpful. Sunshine Ching and Lauren Sanborn are great people. More

by lanikae123 Verified Customer Verified Customer

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Customer Service is key and this Center is outstanding! King Windward has the best Customer Service and Service Center. They greet you with a smile and know you by name. Thank you for hiring exceptional e King Windward has the best Customer Service and Service Center. They greet you with a smile and know you by name. Thank you for hiring exceptional employees. More

by dknonaka Verified Customer Verified Customer

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Awesome Everyone friendly and attentive to all my needs and concerns. They never make me feel like anything goes unrecognized. I always feel like I matter and Everyone friendly and attentive to all my needs and concerns. They never make me feel like anything goes unrecognized. I always feel like I matter and concerns are addressed before I leave. More

by SHANCA2 Verified Customer Verified Customer

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Excellent Service & great Experience The staff was very friendly & accomodating. My sales rep was very helpful in assisting me with the purchase of my new vehicle. All of my needs were me The staff was very friendly & accomodating. My sales rep was very helpful in assisting me with the purchase of my new vehicle. All of my needs were met! More

by roxxinaboxx Verified Customer Verified Customer

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Great service and friendly shuttle driver. The service was done quicker then i expected. I would buy another car from kwn in the future. The waiting are service and friendly shuttle driver. The service was done quicker then i expected. I would buy another car from kwn in the future. The waiting area is nice too. More

by rogernitta Verified Customer Verified Customer

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Great service Free car wash, free oil change, can't beat that! I would recommend King Windward Nissan to others. Friendly service and prompt service every visit. Free car wash, free oil change, can't beat that! I would recommend King Windward Nissan to others. Friendly service and prompt service every visit. More

by SCOTTYYEE Verified Customer Verified Customer

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1st maintenance oil and filter change My maintenance light came on which read maintenance oil and filter change. I called the the Nissan service department number and scheduled my appointm My maintenance light came on which read maintenance oil and filter change. I called the the Nissan service department number and scheduled my appointment for the next day at 2:30 pm. I arrived on the day of my appointment and at 1:00 PM and hour and a half early. I checked in and within the hour the job is done and I was leaving the dealership. More

by hkaopuajr Verified Customer Verified Customer

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