Lauren Wilkes | Page 6
Finance Manager
Maus Nissan of Brooksville
15220 Wiscon Rd
Brooksville, FL 34601
Dealership Experience
6 yrs, 11 mos
Industry Experience
6 yrs, 11 mos
94 Reviews
Write a Review94 Reviews of Lauren Wilkes
August 20, 2024
Daniel was great overall. He was very nice and accommodating. He definitely makes the dealership. He was very nice and accommodating. He definitely makes the dealership. More
Other Employees Tagged: Sean Derion, Daniel Utrobin
August 16, 2024
This Maus Nissian family definitely took the load off my back of finding a new car and made the process smooth and easy. Shout out to Daniel. back of finding a new car and made the process smooth and easy. Shout out to Daniel. More
Other Employees Tagged: Daniel Utrobin, Travis Brooker
August 15, 2024
Has such a awesome experience with these guys I beat them up with my champagne taste and beer budget and rather than just be like kick rocks instead they did the unthinkable they just stepped up there custom up with my champagne taste and beer budget and rather than just be like kick rocks instead they did the unthinkable they just stepped up there customer service and proved it still exist and got me to see if I would just be realistic with my situation then not only would they be able to help me get out of it BUT they were going to make sure not only was I going to get a Bad xxx Truck but that me and my family and friends would be back Because not only was the customer service 💯 But more importantly the price and warranty was as well and after I got the truck 2 totally different people that our in the industry #1 is a banker who knew my credit situation was blown away that they did not take the 2% mark up on the interest rate and the other was a mechanic who love the unlimited oil changes and the 3yr coverage on the engine, transmission and 4wheelldrive both said that they will go see Jordan when they need a new ride and i know i won't go anywhere else from here on out so if ur on the fence trust me ur home look no further More
Other Employees Tagged: Travis Brooker , Jordan Boykins
August 13, 2024
Thank you to Lexi Spring for working with us in finding a car for our teenager. She was wonderful and understanding of what we were looking for. The staff were professional and friendly all around. I migh car for our teenager. She was wonderful and understanding of what we were looking for. The staff were professional and friendly all around. I might return to buy another vehicle in the near future. More
August 13, 2024
The best I can say is the team was ready and willing to assist in the process of assisting me in the purchase of a vehicle. Unfortunately I do not feel confident about the experience overall. I visited the assist in the process of assisting me in the purchase of a vehicle. Unfortunately I do not feel confident about the experience overall. I visited the dealership with the intent to buy with no hassle. Prior to my visit I took the time to become preapproved by my personal bank, to prevent any said hassles. Needless to say after verbally speaking about the pre approval along with providing a copy of said pre approval application I was haggled by the company who wanted to take full advantage of me as an elder military man. During the signing process I was welcomed with a very larger payment ($500+ vs $476) than my means and a high interest (10% vs 6%) from a bank institution that was not my personal bank (Regional). It was as if no one including the salesman, initial contact agent via texting or whomever submits the offers had listened to me. Buyer beware! My family will not purchase from this company again. More
Other Employees Tagged: David Shaver, Travis Brooker
August 13, 2024
I really only go there for Matt service person always so kind and knows what he talking about kind and knows what he talking about More
Other Employees Tagged: Jesse Jorgensen, Gerard Spence , Matt Sieverts
August 09, 2024
Brian was very pleasant to interact with and was very knowledgeable about the various cars he showed me. Although he was encouraging me toward the vehicle that I purchased, I didn't feel pressured to do knowledgeable about the various cars he showed me. Although he was encouraging me toward the vehicle that I purchased, I didn't feel pressured to do so. The recent hire who he was training, Zack, was also very pleasant. I would recommend your dealership and Brian, in particular, to anyone shopping for a vehicle. More
Other Employees Tagged: Brian Selway, Travis Brooker , Zack
August 02, 2024
Kristian in service was professional and courteous. Explained the details of our service and suggested other services that might be needed at this time. When walking around dealership parking lot at Explained the details of our service and suggested other services that might be needed at this time. When walking around dealership parking lot at vehicles, Daniel approached me and Doug. He was very knowledgeable and professional. Offered to show us a new Rogue and worked with us throughout the process. We did not come to the dealership to purchase a new car. We were there for service on our existing leased vehicle. However, Daniel is a good salesman. No high pressure and very personable. He continued to work with the finance person to help us reach our goal. He gave us plenty of time to talk to each other to decide if we wanted to buy a car that day. He even offered to follow us home to get the check needed to complete the transaction. That’s going the extra “mile”to get the deal done. When at the house, he offered to link the garage door opener and my phone to the vehicle. This was a great sales experience. More
Other Employees Tagged: Sean Derion, Daniel Utrobin , Kristian
July 31, 2024
I truly enjoyed the car buying experience at Maus Nissan of Brooksville. Came in looking for a used Titan and Left with a Brand New 2024. They will do what it takes to get the deal done and everyone was a p of Brooksville. Came in looking for a used Titan and Left with a Brand New 2024. They will do what it takes to get the deal done and everyone was a pleasure to work with. More
Other Employees Tagged: Sean Derion

