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Lauretta Smith
Lauretta Smith at Hughes Honda

Lauretta Smith

Service Manager

Hughes Honda

2260 Moody Rd
Warner Robins, GA 31088

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4.5
105 Reviews

Dealership Experience

13 yrs, 4 mos

4.5

105 Reviews

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105 Reviews of Lauretta Smith

January 04, 2026

Dealership Rating
Employee Rating

Service was excellent adding with the oil change that I received on Saturday it was quick and convenient More

by quay229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hughes Honda Service, Neil Brewer, KD Davis

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Jan 05, 2026

Hughes Honda responded

Hi Quay! Thank you for choosing Hughes Honda and sharing your feedback. It was our pleasure to assist you with your oil change. See you next time!

December 29, 2025

Dealership Rating
Employee Rating

Very courteous and helpful with solving my problem. Tire light came on in my travels and it has nitrate. They took me in with very little wait. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hughes Honda Service, KD Davis

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Dec 30, 2025

Hughes Honda responded

We’re glad we could assist you promptly and courteously! Safe travels from all of us at Hughes Honda!

November 16, 2025

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Employee Rating

Best dealership in every way. Best cars, best service department. I plan to deep buying cars from Hughes Honda More

by kathysmith200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hughes Honda Service, Neil Brewer, Randy Catey, Jessica Adams, Brent Hawkins, KD Davis

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Nov 18, 2025

Hughes Honda responded

Kathy, thank you for choosing Hughes Honda and sharing your experience. We look forward to welcoming you back for your future automotive needs!

September 27, 2025

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Employee Rating

Rep was very courteous and appreciative of the value for work done. Excellent job well done. More

by Sc9348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hughes Honda Service, Neil Brewer, Randy Catey, Jessica Adams, Brent Hawkins, KD Davis

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Sep 29, 2025

Hughes Honda responded

Thank you for the wonderful feedback about your recent visit here at Hughes Honda! We hope we have the opportunity to serve you again in the future!

July 29, 2025

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Employee Rating

Did not finish the job; did not have knowledge of my car, did not listen to my requests, etc More

by willmont52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Hughes Honda Service, KD Davis

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Jul 30, 2025

Hughes Honda responded

We appreciate you leaving us your feedback and we're disappointed that you didn't have a five-star experience. We value your input and will address this with our team to ensure future visits meet our expectations. Please give us a call if you have additional information that will help us improve. Thank you, Lauretta Smith - Service Manager - 478.923.3500

June 02, 2025

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Employee Rating

Great service at Hughes Honda! The service department is easy to work with and very knowledgeable. The waiting area is very clean and comfortable! More

by Williamsjb1891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hughes Honda Service, KD Davis

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Jun 03, 2025

Hughes Honda responded

We're delighted to hear you had a great experience with our service department at Hughes Honda! It's wonderful that you found the team knowledgeable and enjoyed our clean, comfortable waiting area. Thanks for sharing your feedback!

September 14, 2024

Dealership Rating
Employee Rating

I just moved here one year ago. This team is Always friendly informative and fast with a very clean facility. More

by carla.parks.67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hughes Honda Service, KD Davis

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Sep 16, 2024

Hughes Honda responded

Thank you for the kind words, Carla! We're delighted to hear that our team at Hughes Honda has made your experiences positive & efficient and we look forward to serving you again!

July 10, 2024

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Employee Rating

Everyone was nice and friendly. Great customer service. I didn’t wait to long for my car . More

by christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hughes Honda Service, KD Davis

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Jul 11, 2024

Hughes Honda responded

Thank you, Christina! We're glad you had a five-star visit to Hughes Honda!

July 05, 2024

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Employee Rating

Very nice, friendly, and professional services after I’ve been here couple of times. Always thanks to Hughes Honda!! More

by Tomho78
Recommend Dealer
Yes

Other Employees Tagged: Hughes Honda Service, KD Davis

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Jul 06, 2024

Hughes Honda responded

Hi Tomho, we're delighted to hear that you've consistently had a positive service experience with our team at Hughes Honda. Thanks for your continued support!

June 08, 2024

Dealership Rating
Employee Rating

Fast and Friendly service. Easy appointment scheduling. Overall a very pleasant experience. Would definitely recommend and they will always service my Needs. More

by Dletetia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hughes Honda Service, KD Davis

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Jun 10, 2024

Hughes Honda responded

Thank you for sharing your positive experience with Hughes Honda! We're glad to hear our team provided fast and friendly service. We look forward to serving your needs in the future!

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