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Laurevens Desrosiers
Laurevens Desrosiers | Page 3
Service Advisor
BMW Certified Pre-Owned Medford, A Herb Chambers Company
60 Mystic Ave
Medford, MA 02155
43 Reviews
Dealership Experience
4 yrs, 8 mos
Languages Spoken
Creole
English
43 Reviews
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43 Reviews of Laurevens Desrosiers
October 24, 2024
The customer service is excellent. My repair advisor made me understand all the process and costs associated to the services. I got some good discount for the services. I would recomme My repair advisor made me understand all the process and costs associated to the services. I got some good discount for the services. I would recommend BMW of Medford for your car services. More
by j.compere
Other Employees Tagged: Amiel Callender
October 06, 2024
My car has been repaired twice for the same problem since I bought it last year. I didn’t have to pay for it because I had warranty before. But the same problem happened again a few days ago. In March this y I bought it last year. I didn’t have to pay for it because I had warranty before. But the same problem happened again a few days ago. In March this year, the dealer told me that the injectors of cylinders 5-8 were damaged due to coolant leakage. And now the injectors of cylinders 4678 are also damaged. But this time they didn’t tell me the cause of the damage, so I have already taken out warranty, and they won’t cover it for me. After my car was repaired in March, it was parked from April to September because I was not in the United States. This time they claimed that it was not caused by coolant leakage, but they didn’t tell me the cause of the injector damage. I will not choose to buy BMW again More
by dzfengzhiheng
Other Employees Tagged: Amiel Callender
May 30, 2024
Very smooth buying process and I love the car. Would purchase another car here in the future. Would purchase another car here in the future. More
by evanmcmaster
Other Employees Tagged: Nicholas Apanian, Amer Owies, Amiel Callender , James Aiello, William Callandrillo, Mychael Deafonseca, Jose Grullon, Alexander Zook
May 18, 2024
Great service! Very good communication and very easy to schedule a convenient time at this convenient location for Boston. Facility is also nicely arranged. Very good communication and very easy to schedule a convenient time at this convenient location for Boston. Facility is also nicely arranged. More
by MGX5m50e
Other Employees Tagged: Amiel Callender , Jose Grullon
April 13, 2024
Responsive courteous clear communication professional everyone I interacted with was extremely professional and courteous. I highly recommend the service team. everyone I interacted with was extremely professional and courteous. I highly recommend the service team. More
by jpmancuso1
Other Employees Tagged: Leeann
April 05, 2024
It definitely was a good choice on working with this dealership and the workers there are definitely good at what they do dealership and the workers there are definitely good at what they do More
by 65thboy
Other Employees Tagged: Amer Owies, Amiel Callender , Rami Aboutayoun, James Aiello, William Callandrillo, Mychael Deafonseca, Jose Grullon, Zain Saleem, Alexander Zook
March 31, 2024
Communicative and professional. Went out of way to accommodate complimentary transportation to and from my residence when service could not be performed in originally scheduled tim Went out of way to accommodate complimentary transportation to and from my residence when service could not be performed in originally scheduled timeframe. More
by mwgrygiel
Other Employees Tagged: Amiel Callender , Jose Grullon
February 22, 2024
This is a wonderful dealership. They all take pride in serving and servicing consumer needs. A pleasant experience with Medford Herb Chambers BMW. They all take pride in serving and servicing consumer needs. A pleasant experience with Medford Herb Chambers BMW. More
by shaikhr0815
Other Employees Tagged: Amiel Callender , Jose Grullon
February 01, 2024
Great Service. thorough with the diagnostic and was able to find the issue I was having with wind noise and explaining the passive hybrid. thorough with the diagnostic and was able to find the issue I was having with wind noise and explaining the passive hybrid. More
by citonelson
Other Employees Tagged: Amiel Callender , James Aiello, Jose Grullon
February 01, 2024
My experience at BMW Certified Pre-Owned Medford with Laurevens L was nothing short of phenomenal. He made sure I was taken care of and that all my concerns were met. I will definitely be coming back to Laurevens L was nothing short of phenomenal. He made sure I was taken care of and that all my concerns were met. I will definitely be coming back to this location where I hope to be helped out by quality staff like Laurevens again. More
by JOSEPH.MENGESHA
