Laurie Beauchemin | Page 18

Excellent service after the sale How a dealership treats customers after the sale is as important as closing the sale, It is one of the reasons that I wouldn't shop anywhere but at Ir How a dealership treats customers after the sale is as important as closing the sale, It is one of the reasons that I wouldn't shop anywhere but at Ira Lexus of Manchester. Ira Lexus of Manchester, NH always provides great service. My service consultant, Lori Beauchemin, always provides five-star support identifying the areas to be reviewed and knowledgeable information to interpret the service review findings and make decisions about repairs. I make it a point to schedule my service appointments when Lori is working. Thank you very much, Lori. More

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Amazing customer service Laurie once again exceeded my expectations which are already very high. She carefully explored my needs and made sure that they were met. She answere Laurie once again exceeded my expectations which are already very high. She carefully explored my needs and made sure that they were met. She answered my questions thoroughly and without car "jargon". Not only is she warm and welcoming but also exceptionally knowledgable and conveys information is a way that makes it easy to trust that the dealership has my best interests in mind. I have had many cars and she is the first customer service representative that I would trust without any reservations. She is an incredible asset to your organization. I am hopeful that her compensation includes a recognition of the value that she adds to your organization and to the Lexus brand. She is a treasure and you are fortunate to have her as an employee. I am currently considering an automobile purchase and my experience with Laurie is an important factor when thinking about Lexus as an option for my new car More

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Great experience I would never take my Lexus anywhere else; suoerb customer service and excellent service by the certified technicians on my SUV. Outstanding on all sc I would never take my Lexus anywhere else; suoerb customer service and excellent service by the certified technicians on my SUV. Outstanding on all scores! More

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Always pleasant , and very professional I have been coming to Lexus for ten years now. I always make my appointments with Laurie Beauchamin. She always is pleasant and helpful. She is an as I have been coming to Lexus for ten years now. I always make my appointments with Laurie Beauchamin. She always is pleasant and helpful. She is an asset to the Lexus dealership. More

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Great service! Always treated professionally and all work is always done on time. Laurie takes great care of us going out of her way to get to know us and service o Always treated professionally and all work is always done on time. Laurie takes great care of us going out of her way to get to know us and service our needs. Barry always greets us with a smile! More

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10,000 mile service Laurie is always great and takes great care of me, she is the best to deal with and the only one i will work with Laurie is always great and takes great care of me, she is the best to deal with and the only one i will work with More

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Great Taken care of regally from the minute I entered the service bay area, the write up desk (Laurie B), and to the conclusion of the service experience, 2 Taken care of regally from the minute I entered the service bay area, the write up desk (Laurie B), and to the conclusion of the service experience, 2 days later [a serious and unexpected mechanical part problem in the rear of the vehicle was discovered during the planned service work], when my vehicle was delivered to my home in Peterborough. Save me a trip back to the garage etc. Great team work, all around. More

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Capable, convenient, and caring!!! From the moment I arrived to the moment I left, the service team made me feel welcomed and sincerely cared about my satisfaction, Laurie was my SA and From the moment I arrived to the moment I left, the service team made me feel welcomed and sincerely cared about my satisfaction, Laurie was my SA and she was terrific!!! I was on crutches so she made my visit effortless by being my “legs” and having my car pulled up just outside her office door. I recommend Ira Lexus service unconditionally!!!! More

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Quick & Effecient I was in for an inspection sticker and a 60K mile check up. A loaner was ready and waiting and I was off and running in no time. I received a call sev I was in for an inspection sticker and a 60K mile check up. A loaner was ready and waiting and I was off and running in no time. I received a call several hours later letting me know my car was ready. More

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Dropped of car for general maintenance Purchased a certified used RX 350 and brought it in for first of four service appointments.service was friendly and excellent.would definitely recomme Purchased a certified used RX 350 and brought it in for first of four service appointments.service was friendly and excellent.would definitely recommend to others. More

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