Laurie Beauchemin | Page 27

Courteous, pleasant and accommodating. This was my first experience with the service department for a routine maintenance check. I was seen immediately by Kevin who signed me in & the This was my first experience with the service department for a routine maintenance check. I was seen immediately by Kevin who signed me in & then directed me to Laurie. The waiting area was comfortable and well supplied with nourishments and WiFi. I requested help from someone to give me a repeat overview of my dashboard . Laurie directed me to Bridgette who patiently reviewed the dashboard buttons. In all I was very pleased with my experience. More

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Vehicle second to none, Even better staff and service Had first service/oil change. When you deal with Lexus of Manchester you come to expect excellence In any and all interface and service. They treat c Had first service/oil change. When you deal with Lexus of Manchester you come to expect excellence In any and all interface and service. They treat customers with dignity and respect with a degree of professionalism rarely seen if ever at domestic car dealerships. Great Job! More

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EXCELLENT Laurie is very professional and explained in detail the status of my vehicle. I give her a 5 star. My loaner car was fine,however, the interior dash w Laurie is very professional and explained in detail the status of my vehicle. I give her a 5 star. My loaner car was fine,however, the interior dash was dusty especially the nav screen.the volume also needs to be adjusted higher. Overall I am satisfied with your service. More

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Outstanding! The level of service I recieve everything I visit IRA Lexus of Manchester if nothing less then professional. Laurie is so pleasant to work with, she The level of service I recieve everything I visit IRA Lexus of Manchester if nothing less then professional. Laurie is so pleasant to work with, she is always thorough, positive and has a wonderful attention to detail in explaining the work that was performed. Upon pulling into the service area, the greeters always have a smile and makes the checkin process so easy. Even though Barry didn't check me in, he did follow-up to make sure everything was fine. I highly recommend this dealership. More

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90 K servicing, brakes Laurie explained the service due and asked if there were any other concerns, She detailed the note she would leave for the technician and reviewed the Laurie explained the service due and asked if there were any other concerns, She detailed the note she would leave for the technician and reviewed the estimated cost of service. Very pleasant, friendly and knowledgable. More

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Awesome Always professional, top notch customer service. Laurie is always a pleasure to do business with. Listens to the customers needs with a smile. Outstan Always professional, top notch customer service. Laurie is always a pleasure to do business with. Listens to the customers needs with a smile. Outstanding employee More

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Quick turnaround on a last-minute appointment Through my service advisor Laurie, I was able to make an appointment in the morning for that afternoon. My car was in at 3:45 and out at 4:30. Great Through my service advisor Laurie, I was able to make an appointment in the morning for that afternoon. My car was in at 3:45 and out at 4:30. Great customer experience as always! More

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had new car service. . The service coordinator was outstanding and she was more than helpfuul. She was very knowledgeable and very helpful about my requirements. . The service coordinator was outstanding and she was more than helpfuul. She was very knowledgeable and very helpful about my requirements. she was very helpful. More

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Effective, Friendly, & Efficient Very Helpful, Considerate of my time and got me on my way quickly. Car is running perfectly and I'm a happy camper. Will definitely recommend your Very Helpful, Considerate of my time and got me on my way quickly. Car is running perfectly and I'm a happy camper. Will definitely recommend your services. More

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A pleasure to wait here Laurie was delightful a always, and was able to get my vehicle serviced and me out of there in time for my next meeting. I really enjoy my visits eve Laurie was delightful a always, and was able to get my vehicle serviced and me out of there in time for my next meeting. I really enjoy my visits every 5K miles and the expertise of the staff. The large waiting area is more than comfortable, coffee and bagel delicious (thank you!) , and the other Lexus owners I meet there are invariably great people. More

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