Laurie Beauchemin | Page 28

40,000 mile check Excellent service, from the time I drove in the garage until I departed. Provided a quality Lexus loaner vehicle. The staff was extremely welcoming a Excellent service, from the time I drove in the garage until I departed. Provided a quality Lexus loaner vehicle. The staff was extremely welcoming and helpful in all aspects of this visit More

Report | Print

Great service , very thorough in diagnosing the problem with our son's vehicle.We would definitely recommend this dealership to other customers. We don't mind the 4 , very thorough in diagnosing the problem with our son's vehicle.We would definitely recommend this dealership to other customers. We don't mind the 45 minute drive to Bedford because we know that the technicians will diagnose the problem correctly and keep us informed every step of the way, Thank you for being patient in answering all of our questions. Each employee we interacted with seemed happy to be there and demonstrated a willingness to take care of the customer. Thank you!! More

Report | Print

Excellent service, spacious and comfortable waiting area This was my first experience with the service department and I was very pleased with the friendly and professional staff. Their customer service was i This was my first experience with the service department and I was very pleased with the friendly and professional staff. Their customer service was impeccable and the service was prompt. More

Report | Print

Excellent service from everyone! I always have a great experience at Ira Lexus of Manchester. Everyone is very helpful. I give the dealership and excellent rating. Thank you, Anne I always have a great experience at Ira Lexus of Manchester. Everyone is very helpful. I give the dealership and excellent rating. Thank you, Anne More

Report | Print

professional staff, comfortable waiting area I was greeted promptly and on time. I was directed to the waiting area. Laurie went over everything with me and asked if there was anything else I w I was greeted promptly and on time. I was directed to the waiting area. Laurie went over everything with me and asked if there was anything else I wanted done. The work was done in approximately the time they estimated. More

Report | Print

Honest service department I came in to have my older Lexus looked over and to complete some repairs. I gave the service representative (Laurie) the things I wanted to have look I came in to have my older Lexus looked over and to complete some repairs. I gave the service representative (Laurie) the things I wanted to have looked over. She was very personable and took the time to make the meeting personalized. She was forthcoming with the fact the service department was a bit short handed for the day. I was in no rush but appreciated her honesty. When she called later in the evening to give me the work update and new estimate I did not feel any pressure from her to have unnecessary work completed. She made me feel comfortable about the diagnostics that were preformed and what repairs I should complete. She also informed me about a $70 rebate for the tires I was purchasing. The total due came in less than the estimate, which is always appreciated. When picking up my car the cashier was very friendly and helped ensure I had all the paperwork necessary to complete the tire rebate. All the service people I encountered were smiling and friendly. Overall, my experience was wonderful and I would recommend your service department to others. More

Report | Print

Superior service, friendly employees, fair service prices. I had a tire, damaged by a screw at the side wall tread junction, replaced. As expected, it was done on short notice, properly & at a fair price. In I had a tire, damaged by a screw at the side wall tread junction, replaced. As expected, it was done on short notice, properly & at a fair price. In the past, this service dep't at Lexus of Manchester, on two occasions,. successfully did work on my other Lexus that two Lexus dealers in Floriaa, my winter residence, said would be impossible to accomplish. There is very good reason that I travel more than 30 miles to this service facility. More

Report | Print

Great service Another great experience getting my Lexus serviced! Laurie was awesome in making me feel so welcomed and taking great care of my vehicle. The check in Another great experience getting my Lexus serviced! Laurie was awesome in making me feel so welcomed and taking great care of my vehicle. The check in staff couldn't have been better. My 3rd Lexus from your dealership! Can't imagine going anywhere else for my next purchase or service. More

Report | Print

Ira Lexus - great dealership We've been working with Joe Cardello (sales), Laurie Beauchemin, and Josh Marquis for years with our vehicle purchase/lease, and resulting service. We We've been working with Joe Cardello (sales), Laurie Beauchemin, and Josh Marquis for years with our vehicle purchase/lease, and resulting service. We're always happy with the outcomes and have found everyone we've interacted with (from the service garage staff, to the service techs, and the cashier) to be friendly, warm, and happy to help. Great dealership! More

Report | Print

Great, friendly, fast service! I love my car already so much. I always have a great experience going to the service department. Everyone is very friendly and they take the time to I love my car already so much. I always have a great experience going to the service department. Everyone is very friendly and they take the time to explain what is going to be done and also answer any questions that I need answered. I especially like Barry he's super sweet and friendly. I enjoy going there from getting to have a snack, drink.... to getting your car washed and a surprise of candies when you pay your bill. Hoping to continue to buy another Lexus in the future, such a great vehicle and quality through and through with excellent service to match. Thanks again, Grace Kelley More

Report | Print