Laurie Perkins | Page 22

First service on new car I purchased my 2020 Soul GT-line on 06/01/19 after surviving a terrible roll-over accident which totaled my other new car on 05/01/19. My salesperson I purchased my 2020 Soul GT-line on 06/01/19 after surviving a terrible roll-over accident which totaled my other new car on 05/01/19. My salesperson Laurie was just absolutely amazing, as was everyone else (apologies but I can't remember their names).They made a VERY difficult situation painless. I recently returned 09/13/19 for my first oil change/service, Bree and all the other service personnel were also amazing. I love my Kia Soul and I tell everyone who asks that they MUST go to Bill Bryan Kia, they won't be disappointed. Thank you so much to all of Bill Bryan Kia employees!!! Bless you for your outstanding commitment to customer service and good old fashioned human decency. Laura L. Vernon More

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quick, to the point, and value oriented I came to bill bryan dealership knowing in advance what I wanted. The sales associate who helped me was Laurie Perkins. She did not try to pressure I came to bill bryan dealership knowing in advance what I wanted. The sales associate who helped me was Laurie Perkins. She did not try to pressure or hard sell me, instead she LISTENED to EXACTLY what I was looking for...worked to that end to get it for me at a reasonable price. If she had not intently listened to what I was shopping for we would have walked out the door. She is definitely the reason the sale was made. Overall we felt after the transaction was made all else went smooth, quick, and very little requirement on our part, which we greatly appreciated. More

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Easy to work with This is the second vehicle I purchased from this dealership. In both cases my salesperson was very knowledgeable and easy to work with. I never felt p This is the second vehicle I purchased from this dealership. In both cases my salesperson was very knowledgeable and easy to work with. I never felt pressured or intimidated as a single woman buying a car. All purchase/lease options were presented to me and I felt I got a very fair deal. More

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Great experience Laurie was awesome I went in there and saw Lori I told her what I wanted and what I want in my payments to be she found a couple cars to look at I fell in love with one I went in there and saw Lori I told her what I wanted and what I want in my payments to be she found a couple cars to look at I fell in love with one of them and bought it. She was not pushy and she listened it what I wanted and that's what she found. I had been to a couple other dealerships they did not listen to me as to what I wanted and they were very pushy I want they thought I should get More

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Relaxful waiting area while the work on our KIA vehicle Completed two recalls/software updates - took 3 hours, however very relaxful waiting area with food, drinks, tables, couches along with wifi made the Completed two recalls/software updates - took 3 hours, however very relaxful waiting area with food, drinks, tables, couches along with wifi made the time waiting go by quickly. Customers can work on items they brought or just relax enjoying the many things to keep them entertained. Best customer waiting room I've ever encountered in my 57 yrs of owning vehicles. More

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Service We have purchased several vehicles from Laurie and JR. on all occasions they were great people to deal with . In the service dept.,. Mr. Will was pr We have purchased several vehicles from Laurie and JR. on all occasions they were great people to deal with . In the service dept.,. Mr. Will was prompt and friendly handling my service needs.. Thank You More

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It is a pleasure dealing with Leslie Cox at your dealership Leslie has made the difference when coming in for service. She has been our service advisor for the last 2 cars we've had serviced through Bill Brya Leslie has made the difference when coming in for service. She has been our service advisor for the last 2 cars we've had serviced through Bill Bryan. Leslie has always been knowledgeable explaining any questions we've had and helpful with her guidance on the serviced required. More

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Thanks to the help FromMs. Perkins and the service advisor And the service advisor was GREAT.GREAT,GREAT,GREAT did every thing right.I would tell ever one to go there. and buy a new KIA And the service advisor was GREAT.GREAT,GREAT,GREAT did every thing right.I would tell ever one to go there. and buy a new KIA More

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Great experience. Lourie was awesome Lourie was friendly and knowledgeable. She did not push or shove me into anything that I did not want. Actually she found me exactly what I was lookin Lourie was friendly and knowledgeable. She did not push or shove me into anything that I did not want. Actually she found me exactly what I was looking for. When you walk in the door ask for Lourie More

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Amazing experience We always hoped to buy a car at a Bill Bryan dealership because we were so impressed with the service department. Well today we did just that. It was We always hoped to buy a car at a Bill Bryan dealership because we were so impressed with the service department. Well today we did just that. It was an awesome experience - one that has made us even more loyal customers than we were before. Our purchase started with Laurie Perkins as the sales rep, Tim Lile, who had been recommended to us was with a customer when we happened to stop in "just to look." Laurie was fabulous - listened to what we were looking for and then showed us EXACTLY the car we wanted. After working with Laurie & JR we thought the deal was just not going to work. But after a couple of days and their continued willingness to work with us, it happened and today we have a new car (well new to us). It most certainly was a team effort. Because Tim had been recommended to us, Laurie's work up front was on Tim's behalf. Today we completed the deal with Tim - and he was amazing to make sure we got everything we needed. But I also want to compliment the service team because they were able to put a trailer hitch on the car before we even got there to sign the papers. And whoever details the car does an amazing job. It truly looks brand new, even though it is 3 years old. Then Jason E. expediently helped us through the drudgery of signing all the state paperwork. We couldn't be more happy with our choice - not just the car but especially the dealership. Well done everyone from very happy customers. God bless you all! More

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