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Lavar Frederick
Lavar Frederick at Jim Ellis Toyota of McDonough
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Lavar Frederick

Assistant Service Manager

Jim Ellis Toyota of McDonough

144 Hwy 81 W
McDonough, GA 30253

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4.7
30 Reviews
4.7

30 Reviews

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30 Reviews of Lavar Frederick

June 15, 2024

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Customer service is excellent when it come to Mr. Lavar. The coffee snack bar is nice. Overall Ellis toyota service department are wonderful. More

by LIZANDDONNY891
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Yes
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June 15, 2024

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This dealership hire the best people. I love the team! They treat you like family at Jim Ellis Toyora of McDonough! More

by MASONANGIE
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Recommend Dealer
Yes

Other Employees Tagged: Raymond Persaud, Reid Millikan, Oscar Johnson, Aspen Evans, Jimmy Hernandez, Kaitlyn Kerce, Jon Carpenter, Victoria Steinetz

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June 14, 2024

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I was there for maintenance on my 01 Corolla. I was wanting the door xx for why water was getting in he said it would be $195.00 , because it's a diagnostic problem. I said diagnostic he said ye More

by 7'40780arelenedorris064
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Recommend Dealer
Yes

Other Employees Tagged: Oscar Johnson

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Jun 16, 2024

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us. We apologize for any inconvenience caused by the misunderstanding regarding the diagnostic fee. We appreciate your feedback and are glad to hear that you found a more affordable solution with your mechanic. Your satisfaction is important to us, and we will use your feedback to improve our service in the future. If there's anything else we can assist you with, please let us know.

June 14, 2024

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I can always count on Jim Ellis to get me squared away. I look forward to buying a new vehicle from them one day. I just wish they test drove my car to see if the repair fixed the issue before giving it ba More

by teyler.mock
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Yes
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Jun 16, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're glad to hear that you can always count on us to take care of your needs. We apologize for the inconvenience regarding the test drive after the repair, but we're pleased that everything was resolved to your satisfaction in the end without hassle. Your satisfaction is important to us, and we appreciate your understanding. If there's anything else we can assist you with or if you have any further feedback, please let us know. We look forward to assisting you again and hope to see you for a new vehicle in the future!

June 14, 2024

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Awesome customer service, vehicle was done in a timely manner. Will work with service department again. More

by Lewis Williams
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Yes
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Jun 16, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're delighted to hear that you had an excellent experience with our customer service and that your vehicle was serviced promptly. We look forward to working with you again in the future!

June 13, 2024

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Lavar always does an excellent job and he's very promp and professional. Thanks for everything man. More

by JayWheeler
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Raymond Persaud, Reid Millikan, Oscar Johnson

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Jun 16, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're delighted to hear that Lavar consistently provides excellent and professional service. We'll make sure to pass along your appreciation to him. If you have any more feedback or need further assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 13, 2024

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Lavar made my two day service experience easier to deal with as he was very attentive to getting me out as soon as possible. More

by ajohnson1272
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Recommend Dealer
Yes
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Jun 16, 2024

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with Lavar! We're pleased to hear that he made your service experience with us easier by being attentive and efficient. Customer satisfaction is our priority, and we'll be sure to pass along your kind words to him. If there's anything else we can assist you with, please let us know.

June 12, 2024

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That service is so good and I love it, I will like to recommend everyone to go that place. More

by JESUS08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raymond Persaud, Reid Millikan, Oscar Johnson, Aspen Evans, Jimmy Hernandez, Kaitlyn Kerce, Jon Carpenter, Victoria Steinetz

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Jun 14, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback and recommendation! We're glad to hear that you enjoyed our service. If there are any specific areas where we can improve to earn a higher rating, please let us know. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

June 11, 2024

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Jim Ellis toyota is great, great people and customer service. I would recommend anyone to go there More

by abramsalex051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Reid Millikan, Aspen Evans

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Jun 13, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your kind words and recommendation! We're delighted to hear that you had a great experience with our team and customer service at Jim Ellis Toyota. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

June 08, 2024

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Employee Rating

The atmosphere in the Waiting service area is very nice everything is very clean There More

by BARBARA_BURNT58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raymond Persaud, Reid Millikan, Oscar Johnson, Aspen Evans, Kaitlyn Kerce, Jon Carpenter, Victoria Steinetz

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Jun 12, 2024

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! We're glad to hear that you had a positive experience with us. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

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