Lawrence Mendez | Page 2

Got an appointment the next day after I called. Great Service, great explanations and delivered on time. Great Service, great explanations and delivered on time. More

by EVLIFSON Verified Customer Verified Customer

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The service was great. Really easy and quick. The only minor negative I have was that I had an oil change and tire rotation, and they did not top off the washer fluid. Really easy and quick. The only minor negative I have was that I had an oil change and tire rotation, and they did not top off the washer fluid. More

by STEIF1962 Verified Customer Verified Customer

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Great experience. Fast and easy! This is the 4th Ram truck that I have purchased from Ziegler. Fast and easy! This is the 4th Ram truck that I have purchased from Ziegler. More

by bjdroege Verified Customer Verified Customer

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Exactly what I anticipated from this dealer. Easy purchase and thorough. Will consider buying again. Easy purchase and thorough. Will consider buying again. More

by JM7 Verified Customer Verified Customer

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Amazing service experience here with Marco! Fast friendly and excellent communication! The body shop did amazing work also. Fast friendly and excellent communication! The body shop did amazing work also. More

by JENNIFER BARNES Verified Customer Verified Customer

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Friendly,courteous seemed interested in my problems and explained what the problems were and how they got resolved. explained what the problems were and how they got resolved. More

by gsnarski Verified Customer Verified Customer

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My experience with Zeigler is probably the worst experience I have ever had in my life with a vehicle dealership. I originally entered the dealership to buy out my vehicle lease so I could more ea experience I have ever had in my life with a vehicle dealership. I originally entered the dealership to buy out my vehicle lease so I could more easily trade it on a newer vehicle purchase. (FYI the buy out amount was about $28000). Zeigler did not have a vehicle model on their lot I was looking for, but said they could do the buy out paperwork. They also said they could assist in searching for the vehicle model I was looking for. Upon doing the buy out I was assured this would be the best route so I could trade in the vehicle. Upon doing so, I was never told what the terms of the contract were and not able to closely examine the contract, nor was I given a copy. I was told it would be emailed. My greatest mistake was to trust their integrity. I have bought two other vehicle from this dealership in the past with very positive results, the least thing from my mind was to not trust them. A day later (Tuesday) I found a vehicle at another dealership 126 miles away that had what I was looking for. I called Zeigler and asked if it was possible from them to assist. They said they could. The next day I was told (Wednesday) no problem, we can have the vehicle brought to Zeigler on Friday. On Friday I was told Zeigler had already sent the other dealer a check to secure the vehicle's delivery. Later in the day I was told there was a transportation problem and it could not be delivered until Saturday. Saturday came with the same excuse of transportation problems, I was assured the transporter had the vehicle but was not able to deliver the vehicle at this time because of issues with the transporter. Meanwhile, I was able to print the loan contract and found, instead of being financed $28000, the loan was for 38000. I showed this contract to a loan specialist I know and was told this loan is not legal. I should not have been assessed and extra $10,000. I then investigated where the vehicle was, I was suppose get. I called the other dealership and found, no deal had been struck with them by Zeigler for a vehicle delivery. The other dealership did say they spoke with Zeigler about an exchange, Zeigler was not in a position to make a decision until Monday or Tuesday the next week. I found not only had I been robbed of $10,000, but also repeatedly lied to about the status of this other vehicle. The bright side to all this I was able to work with the lender to cancel out this loan, so I am not screwed out of $10000. I am looking else where for the vehicle model I wish to buy. I do not know what has happened to Zeigler over the past seven years, obviously dishonest business practices have become the new normal. More

by JOYCNEID Verified Customer Verified Customer

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Jesse was great! He made my experience buying my last call challenger the best! Everyone I encountered at Ziegler was friendly and very knowledgeable. I highly recom He made my experience buying my last call challenger the best! Everyone I encountered at Ziegler was friendly and very knowledgeable. I highly recommend Ziegler and especially Jesse!! Thank you for my new ride!! More

by kcoston1200 Verified Customer Verified Customer

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Service provided was prompt and exceptional, will be returning for many more visits! Thank you staff! returning for many more visits! Thank you staff! More

by eisenhauer.jake Verified Customer Verified Customer

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N/A no comment at this time, job well done by all. Thank you all Thank you all More

by CHASFOURNIER Verified Customer Verified Customer

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