Layla is amazing!
! She completely understands any concern I bring to her, speaks to me in a way that’s easy to understand, incredibly friendly, and such a pleasure to
! She completely understands any concern I bring to her, speaks to me in a way that’s easy to understand, incredibly friendly, and such a pleasure to work with! Definitely see her for all of your service needs!
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by Mike
Service Price Transparency
Mar 04, 2024 -
Toyota of Brookfield responded
Hi Mike, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!
Bri was very accommodating and helpful.
The dealership has a very wonderful waiting area. I am very happy with my experience.
The dealership has a very wonderful waiting area. I am very happy with my experience.
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by ET
Service Price Transparency
Oct 22, 2023 -
Toyota of Brookfield responded
Hi, we are very happy to have provided you with such a positive experience! We want all our customers to feel this way when leaving our dealership!
First class in every aspect to include car maintenance,
personnel, clean and pleasant place to relax while waiting for completion of service I especially appreciated Layla who went over any expectation to
personnel, clean and pleasant place to relax while waiting for completion of service I especially appreciated Layla who went over any expectation to make sure I was satisfied. I’ll be back in time
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by Jwoodrow1942
Service Price Transparency
Sep 09, 2023 -
Toyota of Brookfield responded
Hi, thank you for taking the time to let us know how we did. We're happy you found our staff to be so supportive during your experience here at Toyota of Brookfield. Your wonderful feedback and rating mean a lot to us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Always friendly, prompt, service.
I think massage chairs would be a nice touch! When I have my GS serviced at Lexus, they have two.
I think massage chairs would be a nice touch! When I have my GS serviced at Lexus, they have two.
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by Dale Fischer
Service Price Transparency
Aug 23, 2023 -
Toyota of Brookfield responded
Hi Dale, we understand your time is valuable. Thank you for letting us know how your experience was. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
Layla, My service coordinator was pleasant,
knowledgeable, and communicative. I will brung my vehicke here for return service needs.
knowledgeable, and communicative. I will brung my vehicke here for return service needs.
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by lakeliving
Service Price Transparency
Aug 04, 2023 -
Toyota of Brookfield responded
Hello, thank you so much for sharing your recent experience with us, we work hard to provide each of our clients with the best automotive experience! We hope to see you again!
Great service every time I visit for general maintenance.
. The no upselling.is greatly appreciated.and will get me to return.
. The no upselling.is greatly appreciated.and will get me to return.
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by Bob
Service Price Transparency
Jul 11, 2023 -
Toyota of Brookfield responded
Hi Bob, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!
Oil change done on my tundra.
7am appointment and was out on way a bit after 8am. No issues at all.
7am appointment and was out on way a bit after 8am. No issues at all.
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by Steven V.
Service Price Transparency
Jun 19, 2023 -
Toyota of Brookfield responded
Hi Steven, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!
My experience is related to service.
They do verify well and do what they say.
They do verify well and do what they say.
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by Steve
Service Price Transparency
Jun 19, 2023 -
Toyota of Brookfield responded
Hi Steve, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
Jun 19, 2023 -
Toyota of Brookfield responded
Hi Steve, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
Layla and Toyota of Brookfield have always provided the
highest level of service, with take all my auto needs there.
highest level of service, with take all my auto needs there.
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by Patrick_sack
Service Price Transparency
Jun 09, 2023 -
Toyota of Brookfield responded
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Our Highlander needed warranty service and our man Dan
Erickson (who is amazing) was scheduled to be on a much-deserved vacation, he asked Layla Kemp to manage our warranty claim and she was GREAT! She is
Erickson (who is amazing) was scheduled to be on a much-deserved vacation, he asked Layla Kemp to manage our warranty claim and she was GREAT! She is super professional, a great communicator, patient, and knowledgable. Highly recommend Layla and her service! Thank you Layla for taking care of us and walking us through everything.
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by sarahjohnson
Service Price Transparency
May 22, 2023 -
Toyota of Brookfield responded
Hi, we're glad to hear you found our staff Layla to be so informative and helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
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