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Leah Hoefling
Leah Hoefling at Russ Darrow Mazda of Madison

Leah Hoefling

Service Advisor

Russ Darrow Mazda of Madison

2302 W. Beltline Hwy.
Madison, WI 53718

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4.9
32 Reviews
4.9

32 Reviews

Write a Review

32 Reviews of Leah Hoefling

June 10, 2025

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Employee Rating

Great service and recommendations you can trust. I like the inspection video they share. Love the waiting area too. More

by ANKAIAV
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Recommend Dealer
Yes
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Jun 10, 2025

Russ Darrow Mazda of Madison responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nick Zinniel nicholas.zinniel@russdarrow.com

June 06, 2025

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Employee Rating

The wash at the end of our service was chef's kiss! All of the attention you have paid to detail is greatly appreciated. Thank you! More

by APoDHoRA101
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Hyams, Ethan Her, Andrew Bustos

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Jun 07, 2025

Russ Darrow Mazda of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Mazda of Madison. We look forward to having you as one of our valued customers for many more years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

June 03, 2025

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Services were polite, attentive, and professional. I liked the addition of the video showing the car in the shop, although there was no vocal working. More

by CHRISTINEROBINSON6
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2025

Russ Darrow Mazda of Madison responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Nick Zinniel nicholas.zinniel@russdarrow.com

June 02, 2025

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Employee Rating

I’ve never been disappointed in not only the polite service I’ve been given, but the quality of service that I’ve been given! More

by SIXBIRD47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Hyams, Ethan Her, Andrew Bustos

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Jun 02, 2025

Russ Darrow Mazda of Madison responded

Thanks for sharing about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

May 15, 2025

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Employee Rating

Respectful, exceptional service done timely. The car looks terrific. Excellent experience. Highly recommend to others More

by LNENIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Bustos

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May 16, 2025

Russ Darrow Mazda of Madison responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com

May 13, 2025

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Employee Rating

Great customer service and always great service department! My car is always well taken care of. Thank you More

by KENFORBARAHONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Her, Andrew Bustos

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May 13, 2025

Russ Darrow Mazda of Madison responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Mazda of Madison, we look forward to having you as a valued customer for many years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

May 07, 2025

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Employee Rating

Very fast and efficient at appointments. They do a very good job with my car. More

by MARKAROSENBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Hyams, Ethan Her, Andrew Bustos

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May 07, 2025

Russ Darrow Mazda of Madison responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

May 06, 2025

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Employee Rating

Clean atmosphere,resaonable wait time Ethan was very knowlegeable answered all my questions. Good experience. More

by GMARIE2202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Hyams, Ethan Her, Andrew Bustos

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May 06, 2025

Russ Darrow Mazda of Madison responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

May 06, 2025

Dealership Rating
Employee Rating

Leah's The assistant service manages customer service phenomenal Danny the service manager is outstanding equally they're both top shelf in my opinion I highly recommend them both as well as the rest of More

by Carlita M Green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Hyams, Ethan Her, Andrew Bustos

Report | Print
May 06, 2025

Russ Darrow Mazda of Madison responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com

April 29, 2025

Dealership Rating
Employee Rating

Friendly and helpful, easy to talk too, seemed like she really cared about what she was doing More

by CQ720G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Hyams, Ethan Her, Andrew Bustos

Report | Print
Apr 29, 2025

Russ Darrow Mazda of Madison responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nick Zinniel nicholas.zinniel@russdarrow.com

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