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Leah Hummell

Overview Reviews (87) Inventory (356)

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Leah Hummell

Leah Hummell | Page 3

Service Advisor

Sunset Ford

11700 Gravois Rd
St. Louis, MO 63127

Dog mom🐕 Truck enthusiast Camping fanatic Lover of crafts/DIY projects

Contact Me

5.0

87 Reviews

Dog mom🐕 Truck enthusiast Camping fanatic Lover of crafts/DIY projects

Overview Reviews (87) Inventory (356)

Dealership Experience

3 yrs, 10 mos

Industry Experience

15 yrs, 9 mos

Languages Spoken

English

5.0

87 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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87 Reviews of Leah Hummell

January 12, 2024

Dealership Rating

Employee Rating

The service dept is very poor, just asking for air in my tires seems to be a chore tires seems to be a chore More

by UNITEDMO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Jan 15, 2024 -

Sunset Ford responded

We are sorry that you were dissatisfied with your experience. If you would like to discuss further, please feel free to call me. - Justin Heutel, Fixed Operations Manager. 314-467-1101 or jtheutel@sunsetford.com

January 07, 2024

Dealership Rating

Employee Rating

The service was perfect great job super fast service great price and value A** perfection great price and value A** perfection More

by Ginger55

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cory Garcia

Jan 08, 2024 -

Sunset Ford responded

We appreciate the outstanding review and your business! Our team is here for any future needs, and we hope to work with you again!

December 22, 2023

Dealership Rating

Employee Rating

A very Pleasant person to work with at the dealership. Go back there any time Go back there any time More

by jimbobauto

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Dec 26, 2023 -

Sunset Ford responded

We appreciate the great review and your business. See you next time!

December 22, 2023

Dealership Rating

Employee Rating

Nice dealership. Spotless. Prompt service and attention. I’ll be back and will also be buying a new ford in 2024 Spotless. Prompt service and attention. I’ll be back and will also be buying a new ford in 2024 More

by LAURAPAULE7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Dec 26, 2023 -

Sunset Ford responded

We appreciate the great review, and our team looks forward to working with you again. Thank you so much for choosing Sunset Ford!

December 20, 2023

Dealership Rating

Employee Rating

Helpful employee. Made my experience enjoyable. Was checked in within a timely period. Gave me options on picking up my car. Made my experience enjoyable. Was checked in within a timely period. Gave me options on picking up my car. More

by nanrupp

Verified Customer

Service Price Transparency

Workmanship

Service Time

Recommend Dealer

Yes

Other Employees Tagged: Patrick Mormino

Dec 20, 2023 -

Sunset Ford responded

We appreciate you taking the time to share this with us! Our team enjoyed working with you, and we are here for any future needs!

November 29, 2023

Dealership Rating

Employee Rating

Always welcoming to me and the service is handled efficiently I trust them to take care of my car efficiently I trust them to take care of my car More

by Kathy L

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Leah Hummell

Nov 29, 2023 -

Sunset Ford responded

Thank you so much, Kathy! We will see you next time!

November 27, 2023

Dealership Rating

Employee Rating

Always happy with Sunset. We are treated very well during every visit. I wouldn’t go anywhere else. We are treated very well during every visit. I wouldn’t go anywhere else. More

by Windveil

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brett Mathis

Nov 28, 2023 -

Sunset Ford responded

Thank you so much for the outstanding review! We look forward to your next visit!

November 23, 2023

Dealership Rating

Employee Rating

Leah is very nice and knowledgeable about my car. I like her. As for as Sunset Ford I think everyone know their job and does it well. I have never had a problem with the work they have done. I love a I like her. As for as Sunset Ford I think everyone know their job and does it well. I have never had a problem with the work they have done. I love all the ways I have to get my car serviced. You also have great coffee. I also like that you let me make my upcoming appointments. More

by brandynmissie

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 27, 2023 -

Sunset Ford responded

Thank you for taking the time to share your visit with us! It was wonderful working with you, and it is great to hear that Leah took care of you. Our team wishes you many happy miles, and we will see you next time!

November 15, 2023

Dealership Rating

Employee Rating

Wait time was entirely too long (4 weeks) & service manger Danny Schwartz has a bad attitude. manger Danny Schwartz has a bad attitude. More

by jpmcbride15

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Nov 16, 2023 -

Sunset Ford responded

Please know that here at Sunset Ford, we do our best to have our customers taken care of in a timely manner and strive to provide the best possible service. We are disappointed to hear that you had a less than outstanding experience with us. If you would like to discuss further, please feel free to call me. - Justin Heutel, Fixed Operations Manager. 314-467-1101 or jtheutel@sunsetford.com

October 24, 2023

Dealership Rating

Employee Rating

The experience was wonderful, sunset ford is a pleasure to do business with. The service staff was very helpful and understanding to do business with. The service staff was very helpful and understanding More

by gregjovanovic

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Markland

Oct 25, 2023 -

Sunset Ford responded

Thank you so much for the great review and your business! Our team enjoyed working with you, and we hope to have the opportunity to see you again!

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