Leah Hummell
Leah Hummell at Sunset Ford
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Leah Hummell | Page 3

Service Advisor

Sunset Ford

11700 Gravois Rd
St. Louis, MO 63127

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4.7
76 Reviews

Dog mom🐕 Truck enthusiast Camping fanatic Lover of crafts/DIY projects

Dealership Experience

1 yr, 5 mos

Industry Experience

13 yrs, 4 mos

Languages Spoken

English English

4.7

76 Reviews

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76 Reviews of Leah Hummell

October 05, 2023

Dealership Rating
Employee Rating

They answered my questions and finished the work quickly. I would recommend them to others. More

by VWEBER30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2023

Sunset Ford responded

Thank you so much for the great review and recommendation! Our team enjoyed working with you, and we will see you next time!

October 04, 2023

Dealership Rating
Employee Rating

More concerned with finding things to fix via the multipoint inspection than addressing the problem I brought it in for. Being a fleet vehicle it was easy to get these things approved. All things I w More

by ss1072002
Service Communication
Recommend Dealer
No
Oct 04, 2023

Sunset Ford responded

I would like to find out details about your service visit. Please email me at dschwartz@sunsetford.com or call me on my direct line at 314-467-1208. Thank you. Danny Schwartz, Service Manager

October 01, 2023

Dealership Rating
Employee Rating

It was a perfect experience from the moment I made the phone call to the time I picked up my car More

by MARKCDONER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2023

Sunset Ford responded

We appreciate your business, and we hope to see you soon!

September 29, 2023

Dealership Rating
Employee Rating

Sunset ford is my absolute favorite, thank you for your awesome service, I will be back More

by Morgan.keys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2023

Sunset Ford responded

Thank you so much for the outstanding review and your business! We will see you next time!

September 29, 2023

Dealership Rating
Employee Rating

Great service starting from Larry through the entire experience. Things don’t always go as planned. The folks at Sunsets Ford made it a 10/10! More

by jakelickteig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2023

Sunset Ford responded

Thank you so much! Working with you was wonderful; our team is here for any future needs. We wish you all the best and are here for any future needs!

September 27, 2023

Dealership Rating
Employee Rating

The pickup service was very convenient to me since I didn’t have anyone that could give me a ride back home, and the people that worked with me were nice. More

by rappleanmorgan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Memphis Brewington

Sep 28, 2023

Sunset Ford responded

We appreciate you sharing your experience with us! It was a pleasure working with you, and we are here for any future needs!

August 25, 2023

Dealership Rating
Employee Rating

the department was clean, service reps were friendly and efficient. I did not have to wait before I was taken, just walked in More

by MGCVEN46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Fletcher

Aug 28, 2023

Sunset Ford responded

We appreciate the great review and your business! We hope to have the chance to work with you again!

August 25, 2023

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Employee Rating

I highly recommend Sunset Ford and Kevin and Michael Sensmeyer for all your service needs. Kevin and Michael were an absolute pleasure to work with and are always looking for ways to make things easier More

by David G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin (new associate), Michael Sensmeyer

Aug 28, 2023

Sunset Ford responded

Thank you so much for the recommendation and your business. Our team appreciates your business, and we will see you next time.

August 24, 2023

Dealership Rating
Employee Rating

I entered my vin when I made my appointment for oil change online. When I showed up at my scheduled time, I was told to leave my vehicle on the employee lot and they would try to work it in. I was plan More

by Mweber63026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2023

Sunset Ford responded

Thank you so much for taking the time to share your experience with us! Our team is here for any future needs, and we hope to see you again!

August 23, 2023

Dealership Rating
Employee Rating

Whichever was in for a recall. Performed the same day. Asked if they could also reset the oil change warning, I think they forgot. More

by PARIANIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2023

Sunset Ford responded

Thank you for the great review! We are here for any future needs and hope to see you soon!

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