Lee Call | Page 2

I drive up from Gainesville because they’re great. My wife’s car was bought and still serviced at Jacky Jones in Gainesville. When I decided it was time for a Jeep, I drove up to Cleveland, and worked My wife’s car was bought and still serviced at Jacky Jones in Gainesville. When I decided it was time for a Jeep, I drove up to Cleveland, and worked with Lee Call on the purchase. Lee and Mackenzie Cain, in the service department, have both been a pleasure to work with. My experience with both the Lincoln dealership in Gainesville and the Jeep dealership in Cleveland have given me a great deal of trust in the Jacky Jones family of dealerships. More

by Ed. Verified Customer Verified Customer

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New Vehicle Purchase My older model Jeep Cherokee had been well maintained at Jacky Jones by their service department for the past 2.5 years. Time to upgrade, Lee, the sal My older model Jeep Cherokee had been well maintained at Jacky Jones by their service department for the past 2.5 years. Time to upgrade, Lee, the salesman had me in a slightly used 2016 Cherokee and out the door as a satisfied customer in one (1) day. Great selection of used and new Jeeps that gave us plenty of room to shop within my budget. I sincerely enjoyed the experience of purchasing my jeep knowing also the service department with Harrison and MacKenzie are available and seriously interested in my needs. Amazingly perfect and satisfying experience. *Thank You for tossing in a free subscription to Sirius radio..!! More

by mctell2 Verified Customer Verified Customer

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New lease Lee made it really comfortable to return my Jeep and release another Friendly atmosphere at this dealership Good selection of inventory and choices Lee made it really comfortable to return my Jeep and release another Friendly atmosphere at this dealership Good selection of inventory and choices of different models More

by SHELTIEJUDI Verified Customer Verified Customer

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Small issues. Huge customer service I had a couple of small issues with my RAM 1500. Both, Harrison and Mackenzie Treated me like it was a huge job. They got me in, ordered the parts a I had a couple of small issues with my RAM 1500. Both, Harrison and Mackenzie Treated me like it was a huge job. They got me in, ordered the parts and called me back for the appointment. I was treated like a customer not a problem or inconvenience. Thanks More

by ctatum Verified Customer Verified Customer

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Great dealership to do business with! We have purchased several vehicles with the Jacky Jones dealerships. Always come back to them. All the people are nice and do anything to make everyth We have purchased several vehicles with the Jacky Jones dealerships. Always come back to them. All the people are nice and do anything to make everything go smoothly. Recently purchased a used Jeep Wrangler and it leaked badly. Bobby Jones made sure that it was taken care of by replacing all the seals. I'm happy to say that I have a very dry vehicle now. I'm very happy. More

by glangevin07 Verified Customer Verified Customer

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Great dealership to do business with! We can always count on Bobby Jones and his crew to take care of any issues we have. There are fair with their pricing. Have done business with the Ja We can always count on Bobby Jones and his crew to take care of any issues we have. There are fair with their pricing. Have done business with the Jacky Jones Dealerships for years. More

by glangevin07 Verified Customer Verified Customer

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2018 Wrangler JL Rubicon Jacky Jones had the most pleasant and helpful staff of people I've encountered at a dealership in a long time. They had exactly what we wanted and th Jacky Jones had the most pleasant and helpful staff of people I've encountered at a dealership in a long time. They had exactly what we wanted and the buying process was simple and painless. Lee Call our salesman was great and worked hard to get us the best deal. Thank you Jacky Jones CDJR Cleveland. More

by jdowis Verified Customer Verified Customer

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Professional, efficient, and courteous A class act! Always accommodating, friendly and effective. This is my 3rd Chrysler product that I have used them for. I recommend going here for both A class act! Always accommodating, friendly and effective. This is my 3rd Chrysler product that I have used them for. I recommend going here for both sales and service. More

by pgoobynorth Verified Customer Verified Customer

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Great Dealership The staff at Jacky Jones CDJR were great to work with and made my purchase experience enjoyable. A big thank you to Lee, Traci and the staff! The staff at Jacky Jones CDJR were great to work with and made my purchase experience enjoyable. A big thank you to Lee, Traci and the staff! More

by gdsanford Verified Customer Verified Customer

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WOW! AMAZING CAR, GREAT PRICE, EXCEPTIONAL SERVICE! My husband and I set out on a car search several weeks ago. We are from Louisville, KY. Our first instinct was to shop local. After going to several d My husband and I set out on a car search several weeks ago. We are from Louisville, KY. Our first instinct was to shop local. After going to several dealerships in town, we were unsatisfied with their pricing and selection. We were also appalled by the lack of work ethic and just poor customer relations we experienced with many of the car salesman we met. My husband I work very hard, and my job involves customer service. I wouldn’t dream of treating my customers the way that we were treated by some of these characters. We decided to broaden our car search to the internet, and at first, that didn’t go much better. More people just not caring about their jobs, or just making me feel uncomfortable and saying “they couldn’t possibly take more pictures of the car because “there are already pictures of the car posted online- why can’t you just look at those? Why do you need to waste my time with MORE pictures?” This was very troubling, as a car is a major investment and a big purchase! We had already obtained financing through LightStream, and they were fantastic. So the money was there, but I couldn’t seem to find anyone who made me feel that they were honest or competent enough to say “Ok, I’m ready to make a deal!” It was of utmost importance to me to find someone I could put some faith in that this was going to be ok- that I could get my dream car and not lay awake at night riddled with anxiety. After weeks of sleepless nights and having a really bad taste in my mouth about all the unsavory characters I had spoken with about cars, I saw the car I wanted at a wonderful price in Cleveland, GA. I sent an inquiry on the car, and really wasn’t expecting much in return. Literally, within an hour of my inquiry, the nicest, friendliest man from Jacky Jones contacted me. His name is Lee Call, and he was incredibly kind and helpful. Without my even asking him, he made a video of the car for me and showed all the details of the car, both inside and out. The car looked super, and finally, I felt like “THIS IS IT!” Everything felt right, and I made the deal with Lee. Since I had to work, my husband rented a car and drove to GA to pick up the car. His experience with Lee and everyone at Jacky Jones was exceptional. He said they could not have been nicer. They took him out to drive the car, went over everything carefully with him, and signed the paperwork. Then he was on his way home. He loved every minute of the seven hour trip home. When I saw the car in person and got to drive it, I was beyond thrilled. It’s everything Lee said it was and more. I don’t usually write reviews online, but the service from Jacky Jones and Lee was so exceptional, I want to share. Maybe this will help some other people make an important decision. After being jerked around for weeks by many different car salesman, this was the only place/ person I felt truly comfortable with buying a car. Now my new car Is in my garage, and I’m finally going to sleep peacefully tonight :) Thank you so much to Lee Call and Jacky Jones for your kindness, great pricing and exceptional service. You truly stand out from a sea of scary car salesmen. I would buy another car from you any day! More

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