Lee Reloza | Page 36

70 K miles service I would like to thank Lee Reloza for convenient for me schedule, his professional suggestions and for his good communication skills. My thanks are al I would like to thank Lee Reloza for convenient for me schedule, his professional suggestions and for his good communication skills. My thanks are also to everyone in Maita Toyota of Sacramento team who worked with my Toyota Prius and provide good service. More

by VIKRIMON Verified Customer Verified Customer

Report | Print

Friendly, efficient service. Feel very confident about the service we receive. We appreciate how timely and efficiently our cars are serviced and if there ever is a problem or co Feel very confident about the service we receive. We appreciate how timely and efficiently our cars are serviced and if there ever is a problem or concern it is always taken care of. Very knowledgeable and professional employees. Thank you. More

by Pam T. Verified Customer Verified Customer

Report | Print

Continued excellent service! Been a customer for 7 years. Entire service on my Toyota was completed at this dealership to my complete satisfaction.whar more can I say? Been a customer for 7 years. Entire service on my Toyota was completed at this dealership to my complete satisfaction.whar more can I say? More

by Johnny Cat Verified Customer Verified Customer

Report | Print

Service with a smile Went for 200,000 mile service, and a smog test to validate the next registration. In addition I had noticed a check engine light come on, and then di Went for 200,000 mile service, and a smog test to validate the next registration. In addition I had noticed a check engine light come on, and then disappear! Also average mileage was starting to deteriorate( just the last couple of days. As usual, the tech was very diligent and found what was probably the root-cause to these problems, and fixed them! Although the Toyota dealers seem to charge dearly for their service, they also did though enough to save me about $400 in additional repairs and parts at the same time! More

by MARK T Verified Customer Verified Customer

Report | Print

Maita Toyota service experience Steve Morris, Lee, and Bob Pitchi are very professional in greeting, providing information, advises, feedbacks, and recommendations. I have done a few Steve Morris, Lee, and Bob Pitchi are very professional in greeting, providing information, advises, feedbacks, and recommendations. I have done a few services with steve, two recalls with Lee, and one CSP with Bob. I'm really happy and highly recommend all Toyota Owners to do business with them More

by Nhanboss Verified Customer Verified Customer

Report | Print

Unprofessional, lack of customer service, and tech notes bad Technicians not recording tire tread depth correctly, car was not washed, no chairs for the old people waiting on service employees to come we all wai Technicians not recording tire tread depth correctly, car was not washed, no chairs for the old people waiting on service employees to come we all waited standing a long time. No detail for inside of 2018 bought cars is rediculous with how much we pay for them. This location was filled with sloppy and lazy employees, I will never take my car here again for because the lack of initiative and customer service is horrible and only managers can allow the entire building to house employees who don’t care for customers and their financed cars. More

by JEREMYAMARO Verified Customer Verified Customer

Report | Print

SatisfactoryI I brought my Tacoma in as I was having a clunking sound when I came to a stop or started to drive. It took two technicians to finally fine the problem I brought my Tacoma in as I was having a clunking sound when I came to a stop or started to drive. It took two technicians to finally fine the problem (Drive Shaft). I had read about this on the internet. I was told it would take a day. I was then told they had to order part. Then I was told Toyota would not send the part till they confirmed my extended service policy was valid. After three days I was told it was going to take another three days. This would mean my vehicle was in the shop for a week. I was offered a rental but I have another vehicle at my disposal. I was told this on a Saturday morning, and low and behold I was called a little later and told my car was ready to be picked up that day. I was very pleased with the service from Mark Lee Reloza and Val Valadez. The service seems to have taken care of the problem. I am happy the work got done, but at times it was somewhat confusing. More

by LRIDDLE0 Verified Customer Verified Customer

Report | Print

Service When I bring my suv in I don't have to worry if the work will be done correctly. The workmanship is always good.Service When I bring my suv in I don't have to worry if the work will be done correctly. The workmanship is always good.Service More

by R.CLOW Verified Customer Verified Customer

Report | Print

Service Work fast, good services and quality. Staff are really nice. Would like to come back again for another services. A good recommendation for other frien Work fast, good services and quality. Staff are really nice. Would like to come back again for another services. A good recommendation for other friends. More

by HUTAPEARACHEL Verified Customer Verified Customer

Report | Print

Unscheduled service My car alarm intermittently kept going off while I was driving. I drove to the dealership/service for help. The alarm did not repeat when they check My car alarm intermittently kept going off while I was driving. I drove to the dealership/service for help. The alarm did not repeat when they checked out what was causing my problem. Lee was very nice and was very considerate of my schedule that day. Although they did not find out what the problem might have been, they seemed to have been very thorough. I was relieved and grateful that they did not charge for this service. More

by HATSIMATS Verified Customer Verified Customer

Report | Print