Lee Schuster
Lee Schuster at Toyota of Richardson

Lee Schuster | Page 11

Assistant Service Manager

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.9
757 Reviews
4.9

757 Reviews

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757 Reviews of Lee Schuster

November 21, 2025

Dealership Rating
Employee Rating

Lee Schuster did a great job today, taking care of the maintenance on my vehicle. Lee is very knowledgeable and it is a pleasure working with him. Lee is the reason I choose Richardson Toyota. More

by JEC59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2025

Toyota of Richardson responded

Thank you for the wonderful feedback! We're thrilled that Lee provided such exceptional service and expertise with your vehicle maintenance. Your loyalty to Toyota of Richardson means the world to us, and we're honored that our team keeps you coming back. Thanks for sharing your positive experience!

November 20, 2025

Dealership Rating
Employee Rating

Prompt service, appointments follow through, thorough. They find issues unknown to me. Friendly, timely, knowing. More

by lewis.brereton 3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Dec 02, 2025

Toyota of Richardson responded

We greatly appreciate your feedback about the reliable service and comprehensive care you received. It's wonderful to hear that our team's thoroughness helped identify concerns you weren't aware of, and that we maintained clear communication throughout your visit. Your recognition of our team's expertise and welcoming approach means a great deal to us. We're pleased that your appointment went smoothly and that we delivered on our commitment to quality service.

November 18, 2025

Dealership Rating
Employee Rating

Excellent customer service, very polite staff and a nice clean facility to wait in while waiting on your car to be done. More

by orholdsworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Nov 26, 2025

Toyota of Richardson responded

Thank you for taking the time to share your wonderful experience with us. We're delighted to hear that our team provided you with outstanding service and treated you with such courtesy during your visit. It's especially meaningful to know that you found our waiting area comfortable and well-maintained while your vehicle was being serviced. Your kind words about our staff's politeness and the cleanliness of our facility truly make our day. We appreciate your trust and look forward to continuing to provide you with the exceptional service you deserve.

November 17, 2025

Dealership Rating
Employee Rating

Lee my service advisor is Always “Excellent”. He covers all the details of maintenance and gives me Discounts. 5-Starr !!! More

by surgerystevedoyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cashier was very polite and professional

Nov 25, 2025

Toyota of Richardson responded

Thank you for the wonderful review! We're thrilled that Lee consistently provides excellent service and keeps you well-informed about your maintenance. Your five-star rating means the world to us.

November 04, 2025

Dealership Rating
Employee Rating

Great technicians and people to help and be honest with the issues at hand. Loved the experience and transparency More

by am
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Nov 11, 2025

Toyota of Richardson responded

We are excited to hear about your wonderful experience with our team! Your kind words about our technicians and their helpfulness mean so much to us. We truly value customers who appreciate our commitment to being straightforward about vehicle concerns. It brings us great joy to know that you felt the honesty and transparency we strive to provide every day. Thank you for taking the time to share your positive experience!

October 30, 2025

Dealership Rating
Employee Rating

Customer service is great and prices competitive. My service reps have always been helpful and knowledgeable. More

by lesjrussell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2025

Toyota of Richardson responded

Thank you for your review. We deeply appreciate your feedback about our customer service and competitive pricing. It means a lot to know that our service representatives have consistently provided you with helpful and knowledgeable support. Your experience reflects our commitment to delivering quality service. We value customers like you who take the time to share their positive experiences, and we look forward to continuing to serve you with the same level of excellence.

October 25, 2025

Dealership Rating
Employee Rating

Lee Schuster was very helpful and knowledgeable and the service on my Toyota completed in a timely manner. More

by Cheryl Stone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2025

Toyota of Richardson responded

Thank you for your wonderful feedback about your recent service experience with us. We are thrilled to hear that you found our team member so helpful and knowledgeable throughout your visit. It brings us great satisfaction to know that your service was completed efficiently and met your expectations. Your positive experience reflects our commitment to providing excellent customer care and quality service. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.

October 18, 2025

Dealership Rating
Employee Rating

Very consistent good work. Waiting time was reasonable. Good dealer for buying and maintaining a car. More

by crogers233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2025

Toyota of Richardson responded

Thank you for taking the time to share your positive experience. We are delighted to hear that you found our work to be consistently reliable and that your wait time met your expectations. It means a great deal to know that you view us as a trustworthy choice for both purchasing and servicing your vehicle. Your confidence in our team motivates us to continue delivering the quality service you have come to expect. We look forward to serving you again in the future.

October 16, 2025

Dealership Rating
Employee Rating

Nice service tech and the maintenance timing is met expectation even there are so many cars in service today More

by SonPham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Oct 21, 2025

Toyota of Richardson responded

We are honored to hear about your positive experience with our service team. It's wonderful to know that you found our technician helpful and that we were able to complete your maintenance within your expected timeframe, especially during such a busy day at our service center. Your feedback about our team's dedication to providing quality service means a great deal to us at Toyota of Richardson. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.

Oct 21, 2025

Toyota of Richardson responded

We are honored to hear about your positive experience with our service team. It's wonderful to know that you found our technician helpful and that we were able to complete your maintenance within your expected timeframe, especially during such a busy day at our service center. Your feedback about our team's dedication to providing quality service means a great deal to us at Toyota of Richardson. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.

October 11, 2025

Dealership Rating
Employee Rating

The Service I get from the service dept is why I by at Toyota Richardson. Lee Schuster is the Guy!!! More

by C sluetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2025

Toyota of Richardson responded

We are delighted to hear about your wonderful experience with our service department. Your loyalty means everything to us, and we're thrilled that the exceptional service you receive keeps you coming back. It's fantastic to know that our team member has made such a positive impact on your automotive service experience. We truly appreciate customers like you who recognize the dedication our service professionals bring to their work every day. Thank you for choosing us and for taking the time to share your positive feedback.

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