Lee Schuster
Lee Schuster at Toyota of Richardson

Lee Schuster | Page 20

Assistant Service Manager

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.9
714 Reviews
4.9

714 Reviews

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715 Reviews of Lee Schuster

January 02, 2025

Dealership Rating
Employee Rating

I had an amazing experience at Toyota of Richardson. The staff was incredibly professional, friendly, and attentive. They went above and beyond to ensure all my questions were answered and that I was co More

by mirasadur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Jan 07, 2025

Toyota of Richardson responded

Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing experience. Our team is dedicated to providing professional, friendly, and attentive service, and it’s fantastic to know that we exceeded your expectations. Your recommendation means a great deal to us, and we appreciate your kind words about our staff. We strive to ensure that all our customers feel valued and informed throughout their experience. Thank you for choosing Toyota of Richardson, and we look forward to serving you again in the future! If you have any further questions or needs, please don’t hesitate to reach out.

December 31, 2024

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Employee Rating

Great service was very attended to my car needs Highly recommend Friendly and kind. Thanks More

by portillotanya123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Jan 06, 2025

Toyota of Richardson responded

Thank you for your wonderful review! We’re thrilled to hear that you received great service and that your needs were attended to effectively. Our team prides itself on being friendly and attentive, and it’s fantastic to know that this made a positive impact on your experience. We truly appreciate your kind words and your recommendation. If you need anything in the future, don’t hesitate to reach out. Thank you for choosing us!

December 31, 2024

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Lee Shuster is an excellent service manager and has been my svc mgr for over 20 years. He has the experience and skill of knowing his customers and their needs and offers required solutions as well as optio More

by slickchick_texas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2025

Toyota of Richardson responded

Thank you so much for your heartfelt review! We are thrilled to hear about your long-standing relationship with Lee as your service manager over the past 20 years. Lee’s dedication to understanding his customers and providing tailored solutions is a testament to his professionalism and commitment to exceptional service. It’s wonderful to know that he has consistently met your needs and earned your trust throughout the years. Your loyalty and support mean a lot to us, and we are grateful to have someone as skilled and attentive as Lee on our team. We look forward to continuing to serve you for many more years to come! Thank you again for sharing your experience!

December 28, 2024

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Employee Rating

Toyota of Richardson is one of the best Dallas and metroplex. Everyone is very polite and people oriented. More

by Momann50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Dec 30, 2024

Toyota of Richardson responded

We’re thrilled to hear that you had such a positive experience at Toyota of Richardson. Our team takes pride in providing excellent customer service, and we’re glad that our polite and people-oriented approach made an impact. We truly appreciate your feedback and look forward to serving you again in the future!

December 26, 2024

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Employee Rating

They are reliable and very fast And they know what they are doing Good job More

by Akintunde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

December 22, 2024

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Was able to schedule service same day without issues. Professional and courteous. Knowledgeable and easy to talk to More

by hao_n89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran , Harris Nguyen

Dec 27, 2024

Toyota of Richardson responded

Thank you for the wonderful review! We're so glad to hear that you had a smooth experience scheduling your service and that our team was professional, courteous, and knowledgeable. We truly appreciate your feedback and look forward to assisting you again in the future!

December 21, 2024

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Employee Rating

Lee Schuster is a world class service advisor who works with world class techs and service advisors. I know my car is good hands when I bring it in to Toyota of Richardson! More

by docjstrange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Boyd, Robert Bauer

Dec 23, 2024

Toyota of Richardson responded

Thank you for your fantastic review! We’re so glad to hear that Lee and our team have provided you with a world-class service experience. Knowing that you feel your car is in good hands when you bring it to our service department means a lot to us. Our team is dedicated to providing top-notch service and care, and we appreciate your recognition of their hard work. If you have any questions or need assistance in the future, please feel free to reach out. We look forward to seeing you again!

December 20, 2024

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Employee Rating

I'm always treated fairly & quickly when I need assistance. There are a lot of knowledgeable & helpful techs & mechanics @ this dealers service department. More

by namasters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Toyota of Richardson responded

Thank you for your fantastic feedback! We’re thrilled to hear that you consistently feel treated fairly and receive prompt assistance from our service department. Our team of knowledgeable techs and mechanics is dedicated to providing the best service possible, and it's great to know they have made a positive impression on you. If you need anything in the future or have further questions, please don’t hesitate to reach out. We look forward to serving you again!

December 18, 2024

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Employee Rating

The service sets the standard! It's because of this department that when I am ready to buy new car, I'll start here. More

by johnwcarlisle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex

Dec 20, 2024

Toyota of Richardson responded

Thank you for your fantastic feedback! We're thrilled to hear that you believe our service sets the standard. It’s our goal to provide exceptional experiences that keep our customers coming back, and we are honored that you’ll consider us when you’re ready to purchase your next car. Your support and trust in our team mean a lot to us. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We look forward to welcoming you back soon!

December 16, 2024

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Employee Rating

I came in fisrt in line for oil change. The acceptance was quick and easy. Service was great! More

by mikeolleres
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2024

Toyota of Richardson responded

Thank you for your wonderful review! We're glad to hear that your visit for an oil change was quick and easy, and that you received great service. Our team aims to provide efficient and friendly service to ensure a positive experience for all our customers. If you need any further assistance or have questions in the future, please feel free to reach out. We appreciate your business and look forward to serving you again!

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