Great service , everyone was extremely helpful and
friendly, very professional, from the beginning to end
friendly, very professional, from the beginning to end
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by jacsanavilez
Service Price Transparency
Mar 06, 2025 -
Toyota of Richardson responded
Thank you for your wonderful feedback! We are thrilled to hear that you found our service to be helpful, friendly, and professional from start to finish. Your satisfaction is our priority, and we look forward to serving you again in the future.
Lee Schuster took very good care of me.
Very professional and efficient. He is the reason of continue to use the service department at Toyota of Richardson.
Very professional and efficient. He is the reason of continue to use the service department at Toyota of Richardson.
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by JEC59
Service Price Transparency
Mar 03, 2025 -
Toyota of Richardson responded
Thank you for your kind words, Lee Schuster is indeed a valuable member of our team. We are glad to hear that you will continue to use our service department and look forward to seeing you again.
The first time in a long time that I ever came to Toyota
and had great service what a wonderful job Casey. I will see you when I come back for my next service OK
and had great service what a wonderful job Casey. I will see you when I come back for my next service OK
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by Janet high
Service Price Transparency
Mar 03, 2025 -
Toyota of Richardson responded
Thank you for your kind words! We are thrilled to hear that you had a great experience with Casey during your visit. We look forward to seeing you again for your next service.
Toyota of Richardson has a great service team.
They are hard work and efficient. Had my oil change done and it was smooth.
They are hard work and efficient. Had my oil change done and it was smooth.
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by Brandon_garcia
Service Price Transparency
Other Employees Tagged:
Casey with service
Feb 27, 2025 -
Toyota of Richardson responded
Thanks for the fantastic feedback, Brandon! We're thrilled to hear you had a smooth experience with our service team. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts. Looking forward to serving you again!
Lee takes great care of me & my vehicle.
The car runs extremely smoothly! I have confidence that using genuine Toyota parts will keep my vehicle going for years to come!
The car runs extremely smoothly! I have confidence that using genuine Toyota parts will keep my vehicle going for years to come!
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by Melissa
Service Price Transparency
Feb 27, 2025 -
Toyota of Richardson responded
Thank you for the fantastic 5-star review! We're so glad to hear that Lee has been taking great care of both you and your vehicle. It's wonderful to know your car is running smoothly, and we completely agree—using genuine Toyota parts is the best way to keep your vehicle in top shape for years to come. We truly appreciate your trust and look forward to continuing to serve you!
Friendly, honest person ,knowledgeable,
caring,,,supportive people, costumer service excellent help full, strong 💪🏿 job skills great 👍 and simple the best!!!
caring,,,supportive people, costumer service excellent help full, strong 💪🏿 job skills great 👍 and simple the best!!!
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by Jpdsr2003
Service Price Transparency
Other Employees Tagged:
Donald Maddran
Feb 26, 2025 -
Toyota of Richardson responded
Thank you for your amazing feedback! We’re so glad to hear that our team provided you with friendly, honest, and knowledgeable service. It’s wonderful to know that you felt supported and received excellent customer service. We truly appreciate your kind words and look forward to assisting you again in the future!
I have received awesome service experience from Toyota of
Richardson and Lee at service department.
Richardson and Lee at service department.
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by Paul
Service Price Transparency
Feb 26, 2025 -
Toyota of Richardson responded
Thank you for your feedback! We’re so glad to hear that you had an awesome service experience and that Lee provided excellent service. We strive to offer the best customer experience, and we’re thrilled to know we met your expectations. We look forward to assisting you again in the future!
I like the people there they are very courteous and
respectful. Thank you so much
respectful. Thank you so much
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by Nitin shah
Service Price Transparency
Other Employees Tagged:
Donald Maddran, Alex Childress
Feb 26, 2025 -
Toyota of Richardson responded
Thank you for your kind words! We're glad to hear that you had a positive experience with our courteous and respectful team. Providing great service with a focus on respect is important to us, and we truly appreciate your feedback. We look forward to assisting you again!
Brought vehicle in for my first visit to this dealership.
Casey, the service representative, was very helpful and provided me with additional information regarding other services. Will be coming back to Rich
Casey, the service representative, was very helpful and provided me with additional information regarding other services. Will be coming back to Richardson for servicing in the future based on my experience today.
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by Bdhimmar
Service Price Transparency
Other Employees Tagged:
Donald Maddran, Casey Stiger
Feb 25, 2025 -
Toyota of Richardson responded
Thank you for your feedback! We're so glad to hear that Casey provided helpful service and that your first visit was a positive one. We truly appreciate you choosing us for your vehicle's needs, and we look forward to assisting you with future service appointments. See you again soon!
Service Coordinator Lee was great.
He is helpful in explaining what would be done and time fra
E .
He is helpful in explaining what would be done and time fra
E .
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by Lp
Service Price Transparency
Feb 19, 2025 -
Toyota of Richardson responded
We're thrilled to hear about your positive experience with Lee! Our team strives to provide clear communication and excellent service. Thank you for sharing your feedback!
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