Lee Schuster
Lee Schuster at Toyota of Richardson

Lee Schuster | Page 26

Assistant Service Manager

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.9
757 Reviews
4.9

757 Reviews

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757 Reviews of Lee Schuster

December 05, 2024

Dealership Rating
Employee Rating

Brandon was amazing! He is the best advisor I've ever met since having multiple Toyota vehicles over 20 years. I truly appreciate his honesty and willingness to educate m More

by alandathomas75
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran, Brandon Phillips

Dec 09, 2024

Toyota of Richardson responded

Thank you so much for your kind words! We’re thrilled to hear that Brandon provided you with such outstanding service and that his honesty and knowledge made a difference. It’s always great to hear that our customers feel educated and well taken care of, and we’ll be sure to pass along your compliments to Brandon. We truly appreciate your feedback and agree that his level of service sets a great example. If you need anything else in the future, don’t hesitate to reach out. We look forward to serving you again!

December 05, 2024

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Always very polite & prompt. I've been using Toyota Richardson for 16 years. Won't go anywhere else More

by Sdjohnson56
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Driver who took me home & back

Dec 06, 2024

Toyota of Richardson responded

Thank you for being a loyal customer for 16 years! We truly appreciate your trust in us and are thrilled to hear you've had consistently positive experiences. We look forward to continuing to serve you for many years to come! If you need anything, we're always here to help.

December 03, 2024

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My service e person Lee is always friendly and helpful when I bring my vehicle in for service or occasional repair. I've been taking my vehicle to Toyota of Richardson for 9 years. More

by Mitch F
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Dec 05, 2024

Toyota of Richardson responded

Thank you for your kind words! We're thrilled to hear that Lee has consistently provided you with friendly and helpful service over the years. We truly appreciate your loyalty for the past 9 years. If there's anything else we can assist with, don't hesitate to reach out!

December 02, 2024

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Toyota of Richardson service department has fast and friendly service. I would highly recommend them More

by R&R
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Dec 05, 2024

Toyota of Richardson responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service department. We truly appreciate your recommendation and look forward to serving you again in the future! If you ever need assistance, don't hesitate to reach out.

December 02, 2024

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Thank you for your support and on time help . See you next service time. Happy holidays More

by tsigeyohans
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Lonnie Anderson, Dexter Tchen, Ben Boyd, Sam Obazee , Ezzie A, Amine El Harchaoui, Donald Maddran

Dec 04, 2024

Toyota of Richardson responded

You're very welcome! We're so glad we could assist you, and we appreciate your kind words. Wishing you a wonderful holiday season, and we look forward to seeing you next time for your service!

November 27, 2024

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The overall experience was outstanding. The moment i drove in i was immediately helped and directed to where i needed to be. The actions performed on my truck were done in a very timely man More

by aaron_8a88
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Dec 02, 2024

Toyota of Richardson responded

Thank you for your wonderful feedback! We're thrilled to hear that your experience with our service department exceeded your expectations. We truly appreciate your kind words and are glad to know that you felt well taken care of throughout the process. It's also great to hear that you'll be recommending us to your friends and family—we look forward to serving you again in the future! Thanks again for choosing us!

November 26, 2024

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Employee Rating

Toyota of Richardson always gives me great advice and service. My tech— Lee — is helpful!! More

by dmasiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

Toyota of Richardson responded

Thank you for your wonderful review! We're thrilled to hear that Lee provided you with helpful service. We always strive to offer the best advice and service, and it's great to know that we met your expectations. We appreciate your continued trust and look forward to serving you again!

November 25, 2024

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Employee Rating

They did what I asked and no more. The car rides better than when it was new. They fixed a problem that has existed since new. More

by Whitsai
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Nov 27, 2024

Toyota of Richardson responded

Thank you for your fantastic review! We're thrilled to hear that we were able to address the issue that had been bothering you and that your car now rides better than ever. We take pride in delivering the results our customers expect, and we're so happy we could meet your needs. If you need anything else in the future, don't hesitate to reach out!

November 25, 2024

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Employee Rating

Everyone, especially Lee, service rep, was courteous and efficient. I was pleased with the experience. More

by jfg76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2024

Toyota of Richardson responded

Thank you for your wonderful review! We're so glad to hear that Lee and the rest of our team were able to provide you with a courteous and efficient experience. We truly appreciate your kind words and are happy to have been of service. We look forward to assisting you again in the future!

November 25, 2024

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Employee Rating

Dealership and everyone working there us always professional and courteous. Dealership is clean and professional More

by mr2rudy
Service Price Transparency
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Recommend Dealer
Yes
Nov 27, 2024

Toyota of Richardson responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our team. We take great pride in maintaining a clean and professional environment, and we're glad that it made an impact on your visit. We look forward to serving you again soon!

Nov 25, 2024

mr2rudy responded

Lee is the best, always professional and informative.

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