31 Reviews
Write a Review31 Reviews of Ben Boyd
April 01, 2024
They don’t get any better than Richardson Toyota Service department is outstanding .Truck is always serviced with care and excellent customer service. Service department is outstanding .Truck is always serviced with care and excellent customer service. More
Other Employees Tagged: Lee Schuster, Terry Torbet, Donald Maddran
March 13, 2024
I am a returning buyer of three Highlanders and well satisfied with all phases of business from the sales department all the way to the service department. And I pass this along to anyone inquiring abou satisfied with all phases of business from the sales department all the way to the service department. And I pass this along to anyone inquiring about Toyota of Richardson. More
Other Employees Tagged: Lee Schuster, Terry Torbet , Brandon Phillips
November 11, 2023
Richardson Toyota has always been above and beyond in integrity and service and speed of service integrity and service and speed of service More
Other Employees Tagged: Lee Schuster, Syed Ali, Ouss Mahmoud, Wally Mahmoud, Ryan Boyd, Cristhian Garcia, Amine El Harchaoui, Donald Maddran , Ouss Mahmoud
October 10, 2023
Went in for a pre owned vehicle that was listed for $23,458. After enjoying the test drive and sitting down to talk about numbers I was blind sided with an out the door price of $31k after the dealers $23,458. After enjoying the test drive and sitting down to talk about numbers I was blind sided with an out the door price of $31k after the dealership adds in all these hidden fees that aren't actually for anything. Terrible experience. It's apparent that the staff here is composed of liars and thiefs. Buyers beware. More
Other Employees Tagged: Syed Ali
October 08, 2023
Thank you very much! Very professional team and service advisor, parts and sales as well Very professional team and service advisor, parts and sales as well More
Other Employees Tagged: Terry Torbet, Waleed Khan, Dexter Tchen, Herouy Makonnen, Ted Luu , Service advisor Bennito Nehero
October 01, 2023
Ben was the manager who “came to my rescue” after an absolutely horrible experience in finance. While we received an apology and handshake for the disrespectful encounter with one of the other finance w absolutely horrible experience in finance. While we received an apology and handshake for the disrespectful encounter with one of the other finance workers, Ben did nothing verbally to smooth the situation over. I was interrupted multiple times during my explanation of the issue and was told it all was surely a misunderstanding. There was absolutely no validation of the horrid experience I had, and his after-the-fact apologies were insincere at best. Absolutely loved my time at Toyota with our salesman, but the finance department is an absolute nightmare. More
Other Employees Tagged: Syed Ali , Corbin Martin
September 26, 2023
Always been honest and forthcoming has not tried to over sell but they do make you aware of all services, like any business does sell but they do make you aware of all services, like any business does More
Other Employees Tagged: Lee Schuster, Lonnie Anderson
June 30, 2023
The after sales experience is not professional at all. No one wants to attend to you or give you the correct information. Am disappointed on how they described my issue and the inappropriate words used. O No one wants to attend to you or give you the correct information. Am disappointed on how they described my issue and the inappropriate words used. Only interested in selling after that carry your own cross More
Other Employees Tagged: Sam Obazee , Derell pinnock
June 21, 2023
Lee Schuster is the main reason I continue to use the Toyota of Richardson dealership. Toyota of Richardson dealership. More
Other Employees Tagged: Lee Schuster, Terry Torbet, Waleed Khan
March 01, 2023
Bait and switch dealership. One price was advertised and presented in sales and financing, another price $10K higher was actually placed on my contract. I tried to work with D One price was advertised and presented in sales and financing, another price $10K higher was actually placed on my contract. I tried to work with Derrell Pinnock to resolve this, however on multiple occasions he promised follow ups and failed to follow up. He dodged my calls until I contacted the GM of the dealership, and only after this contact did he respond to me. He actually told me I was charged $4,000 for floor mats and keys. Ridiculous scam dealership and dishonest team. Look elsewhere, anywhere. Can't be worse than this dealership. More
Other Employees Tagged: Derrell Pinnock, Maria Arenas