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Lee Schuster
Lee Schuster at Toyota of Richardson

Lee Schuster | Page 43

Assistant Service Manager

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.9
736 Reviews
4.9

736 Reviews

Write a Review

736 Reviews of Lee Schuster

December 13, 2023

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Employee Rating

Service adviser Lee Shuster kept me informed on the service being performed and my appointment was on time and completed quickly. More

by D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

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Dec 13, 2023

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

December 11, 2023

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Employee Rating

Everyone that I have dealt with at this dealership has always been very helpful, knowledgeable and professional. More

by dkphillips1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Print
Dec 12, 2023

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

December 10, 2023

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Employee Rating

We dropped of the car with identify needs for service. Brandon timely and efficiently handled our needs. Great service. More

by jimgilmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran, Brandon

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Dec 11, 2023

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

December 09, 2023

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Employee Rating

My service advisor, Lee Schuster, was a pleasure to work with. Lee provided me with a detailed analysis of the repairs needed on my 4Runner, which made me feel confident of his expertise and trustworthine More

by djames2001
Recommend Dealer
Yes
Print
Dec 12, 2023

Toyota of Richardson responded

I am glad to hear our team member, Lee, left a good impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

December 07, 2023

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Employee Rating

Helpful, good service, friendly easy to get to for service , clean, fast, hours are good Easy to schedule More

by bobmelva62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 08, 2023

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

December 07, 2023

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Employee Rating

Good service good advisor Lee. . I have b en here for more than 5 years and still they exceed my expectatiions. More

by tarks_3694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 08, 2023

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Maria Arenas, Customer Relations Manager

December 07, 2023

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Employee Rating

Quality and responsive service. I was pleased and will continue to maintain my Highlander at TOR More

by texas77_sb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Print
Dec 07, 2023

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

December 05, 2023

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Employee Rating

It was a very fast oil change! They got me in and out! 10/10 ! THANK YOU! More

by medinayina44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 05, 2023

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

December 05, 2023

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Employee Rating

The guy who took care of my car was great but when I got my keys I attached them to my wallet and they asked for them back to go get my car and my wallet was attached the guy kept looking down touching my w More

by Mariah.warden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 05, 2023

Toyota of Richardson responded

Good afternoon Mariah, thank you for bringing this to our attention. We are so sorry to hear about this negative experience with us. We never want a visitor or customer to be made to feel uncomfortable or unsafe. We value your business and security and therefore wish to look into this more in depth on our end immediately. We welcome you to reach out to us to discuss your concerns and see what we can do to make this right for you. Please contact me directly, Maria Arenas, Customer Relations Manager, at MArenas@vtaig.com.

December 04, 2023

Dealership Rating
Employee Rating

Excellent service by the person who handled our request and he worked on a top priority More

by sujata Chitgopkar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Print
Dec 05, 2023

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

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