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Lee Schuster

Overview Reviews (736) Inventory (339)

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Lee Schuster

Lee Schuster | Page 42

Assistant Service Manager

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.9

736 Reviews

Overview Reviews (736) Inventory (339)

4.9

736 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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736 Reviews of Lee Schuster

December 24, 2023

Dealership Rating

Employee Rating

Excellent process. The waiting time can be long though. Overall good experience. My rep knows what to do and how to do it. The waiting time can be long though. Overall good experience. My rep knows what to do and how to do it. More

by ifychuks2003

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Donald Maddran

Dec 27, 2023 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

December 23, 2023

Dealership Rating

Employee Rating

The service representative was great. I really appreciated his help . I will go back and see him I really appreciated his help . I will go back and see him More

by Anasus9292

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Donald Maddran

Dec 27, 2023 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

December 22, 2023

Dealership Rating

Employee Rating

Very fast response to my service which is unscheduled . Service Advisor is very detailed oriented Service Advisor is very detailed oriented More

by jan_ak48

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Donald Maddran

Dec 27, 2023 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else we can help you with! --Maria Arenas, Customer Relations Manager

December 21, 2023

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Employee Rating

I’m always happy when I have my vehicle serviced by your dealership. This service was great, as always! dealership. This service was great, as always! More

by ervprince

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Dec 27, 2023 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

December 21, 2023

Dealership Rating

Employee Rating

I go to Toyota of Richardson mainly because of the professionalism of Lee, my service manager. He keeps me fully informed with no surprises. professionalism of Lee, my service manager. He keeps me fully informed with no surprises. More

by Wsacct

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Dec 21, 2023 -

Toyota of Richardson responded

I am glad to hear our team member, Lee, left a good impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

December 20, 2023

Dealership Rating

Employee Rating

We have been using Toyota of Richardson since 1989. We have been working with Lee for 12-13 years. We have been working with Lee for 12-13 years. More

by Pk

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Dec 21, 2023 -

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

December 17, 2023

Dealership Rating

Employee Rating

The manager was very polite and helpful with all the questions I had, his answers were clear. They did an excellent service. questions I had, his answers were clear. They did an excellent service. More

by Mireya Enriquez

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Dec 18, 2023 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

December 16, 2023

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Employee Rating

Fast turn around. Excelent shuttle service. Good explanation of services provided. Friendly and efficient staff. Excelent shuttle service. Good explanation of services provided. Friendly and efficient staff. More

by Maria Bonilla

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Donald Maddran, Shuttle Driver was very professional

Dec 18, 2023 -

Toyota of Richardson responded

Thank you for sharing your experience, Maria. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Maria Arenas, Customer Relations Manager

December 15, 2023

Dealership Rating

Employee Rating

Great service and friendly representative. Fast in and out. As soon as my door opened he was there. Fast in and out. As soon as my door opened he was there. More

by dpaintertx

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Donald Maddran

Dec 18, 2023 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Maria Arenas, Customer Relations Manager

December 14, 2023

Dealership Rating

Employee Rating

I have been a customer of Toyota of Richardson for at least 25 years. My current vehicle is a 2004 Highlander kept in great shape by Lee Schuster. He has been my service person for as long as I've been d least 25 years. My current vehicle is a 2004 Highlander kept in great shape by Lee Schuster. He has been my service person for as long as I've been doing business there. His honesty and integrity to people is outstanding!! I know several people that use him for the same reasons. More

by Caws1672

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Dec 14, 2023 -

Toyota of Richardson responded

Thank you! It means a lot to us to know that our team member, Lee, left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Maria Arenas, Customer Relations Manager

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