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Lee Schuster

Overview Reviews (736) Inventory (339)

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Lee Schuster

Lee Schuster | Page 46

Assistant Service Manager

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.9

736 Reviews

Overview Reviews (736) Inventory (339)

4.9

736 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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736 Reviews of Lee Schuster

November 01, 2023

Dealership Rating

Employee Rating

We are loyal to Toyota of Richardson for both vehicles and service. Lee Schuster takes good care of us. and service. Lee Schuster takes good care of us. More

by KM

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 01, 2023 -

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

October 31, 2023

Dealership Rating

Employee Rating

Always had great service at Toyota of Richardson! ! Lee Schuster is a great guy to deal with! ! Lee Schuster is a great guy to deal with! More

by cindyhitt25

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Terry Torbet, Syed Ali

Nov 01, 2023 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

October 31, 2023

Dealership Rating

Employee Rating

Excellent Service by Lee. He was Professional and Communicative. Lee kept me informed and followed up. He was Professional and Communicative. Lee kept me informed and followed up. More

by Bsparks_airborne

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 01, 2023 -

Toyota of Richardson responded

It means a lot to us to know that our team member, Lee, left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Maria Arenas, Customer Relations Manager

October 30, 2023

Dealership Rating

Employee Rating

Service keeps getting better. I am impressed by their system of text messaging while I was waiting for my oil change. I got a link to approve or disapprove of some service items I am impressed by their system of text messaging while I was waiting for my oil change. I got a link to approve or disapprove of some service items they suggested. After that I got a text to go the cashier and pick up my car. Quick, friendly and efficient Thanks. More

by Scott

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Donald Maddran

Oct 31, 2023 -

Toyota of Richardson responded

I’m glad you had a great experience, Scott. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

October 29, 2023

Dealership Rating

Employee Rating

The service was very good the service writer was good and right on time when he said the car will be finish right on time when he said the car will be finish More

by Fedexbillwilliam

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Donald Maddran

Oct 30, 2023 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Maria Arenas, Customer Relations Manager

October 28, 2023

Dealership Rating

Employee Rating

Positive,! professional experience from drop off to shuttle ride, personnel were all courteous and helpful! professional experience from drop off to shuttle ride, personnel were all courteous and helpful! More

by Iggy

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Donald Maddran, Harold, shuttle driver, excellent!

Oct 30, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

October 28, 2023

Dealership Rating

Employee Rating

Service managers were very helpful and courteous. Oil change was done in about 1.5 hours. Oil change was done in about 1.5 hours. More

by jjtellex

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Donald Maddran

Oct 30, 2023 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

October 27, 2023

Dealership Rating

Employee Rating

Service Adviser was very helpful and courteous. Service was quick. Their scuttle was greatly appreciated. The driver was wonderful. Service was quick. Their scuttle was greatly appreciated. The driver was wonderful. More

by Everett

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Donald Maddran, Cashier was very nice and friendly

Oct 27, 2023 -

Toyota of Richardson responded

I’m glad you had a great experience, Everett. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

October 26, 2023

Dealership Rating

Employee Rating

Lee was my service advisor and was very professional and took care of everything for me that my car needed. took care of everything for me that my car needed. More

by Tc. Allen

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 27, 2023 -

Toyota of Richardson responded

Thank you! It means a lot to us to know that our team member, Lee, left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Maria Arenas, Customer Relations Manager

October 26, 2023

Dealership Rating

Employee Rating

Great service reps and service team! Thank you for the experience today! Got the service I needed in under time estimate! Thank you for the experience today! Got the service I needed in under time estimate! More

by Brentcski

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Donald Maddran

Oct 27, 2023 -

Toyota of Richardson responded

I am happy to hear our team was able to help. Thank you for choosing Toyota of Richardson. Please keep us in mind for all your future needs. --Maria Arenas, Customer Relations Manager

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