Lee Schuster
Lee Schuster at Toyota of Richardson

Lee Schuster | Page 47

Assistant Service Manager

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.9
736 Reviews
4.9

736 Reviews

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736 Reviews of Lee Schuster

October 25, 2023

Dealership Rating
Employee Rating

I always have great service. They’re employees are professionals and answer any questions you might have. More

by deborah.west
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2023

Toyota of Richardson responded

Thank you for the kind words, Deborah! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

October 24, 2023

Dealership Rating
Employee Rating

I had not been in about 4 yrs. The gentleman, Lee was very precise in finding out the cost to replace an original key w/fob inside the key. More

by Pahicks17@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2023

Toyota of Richardson responded

Glad we could help! Thank you for choosing Toyota of Richardson. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

October 21, 2023

Dealership Rating
Employee Rating

Service is always quick and the reps are always helpful and informative. Was able to get a quick oil change. More

by Tevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Oct 23, 2023

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

October 20, 2023

Dealership Rating
Employee Rating

The work was done professionally and on time. And Lee explained everything. Ask for Lee. More

by johnwcarlisle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2023

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

October 20, 2023

Dealership Rating
Employee Rating

Had tires rotated and a MPI done. It was done quickly. Will go back for oil change. More

by carlamichel92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Oct 20, 2023

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

October 19, 2023

Dealership Rating
Employee Rating

I bought a truck from them and was promised 4 free oil changes. First free oil change took 3 hrs, second free oil change 1.5hrs. I was on time for both appointments. There will not be another. Treated More

by Former customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Robert Alicea, Lonnie Anderson, Robert Bauer, Mark Anderson , Ezzie A, Donald Maddran

Oct 20, 2023

Toyota of Richardson responded

Hi. We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we’re sorry that your service visits took longer than expected. We appreciate you letting us know, so that we may follow up with our service team about this. We hope to earn your trust back and if there is anything we can do to address your concerns, please contact me, Maria Arenas, Customer Relations Manager, at MArenas@vtaig.com.

October 19, 2023

Dealership Rating
Employee Rating

The service was great, the service adviser was as the best, awesome people, y’all rock! More

by kennethtamburelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Oct 19, 2023

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

October 17, 2023

Dealership Rating
Employee Rating

The maintenance guy was a very kind and gentle, and really quick work. Thank you More

by Daisuke-Toyota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Oct 18, 2023

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

October 14, 2023

Dealership Rating
Employee Rating

As always I'm provided with great service by my service advisor Lee and his team. I will continue to service my vehicles as long as Lee is part of the service department. Thank you for hiring such qualit More

by M Navarro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2023

Toyota of Richardson responded

Thank you! It means a lot to us to know that our team member , Lee, left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Maria Arenas, Customer Relations Manager

October 13, 2023

Dealership Rating
Employee Rating

Great service. Excellent attentive staff. Lee Schuster.is great. Prompt and careful. Quick in and out. More

by jamesrackler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2023

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

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