Lee Schuster

Toyota of Richardson responded

We are delighted to hear about your wonderful experience with our service department. Your loyalty means everything to us, and we're thrilled that the exceptional service you receive keeps you coming back. It's fantastic to know that our team member has made such a positive impact on your automotive service experience. We truly appreciate customers like you who recognize the dedication our service professionals bring to their work every day. Thank you for choosing us and for taking the time to share your positive feedback.

Toyota of Richardson responded

Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that Mitch provided you with such exceptional service during your oil change visit. It sounds like he truly went above and beyond by approaching you with a warm smile and demonstrating his expertise throughout your service. We are especially pleased that Mitch took the initiative to help you with your windshield chip by checking your warranty coverage. His dedication to ensuring you received the full benefits of your warranty shows the level of care we strive to provide every customer. It is wonderful to know that you were able to get your windshield repaired at no additional cost. Your kind words about Mitch's helpful and knowledgeable approach mean so much to our team. We take great pride in having service advisors who are committed to making every visit a positive experience. We look forward to seeing you again in a couple of months for your next service appointment.

Toyota of Richardson responded

We are thrilled to hear about your positive experience with our service department. It means so much to know that you found our team to be professional and that you appreciated the quality service and helpful recommendations provided. Your feedback about both departments helps us continue to improve and deliver the best possible experience for all our customers. Thank you for taking the time to share your thoughts.

Toyota of Richardson responded

Thank you for your review, Jenny! We are happy to hear about your positive experience with our customer service. It's wonderful that we could accommodate your early check-in request and complete your transmission fluid change more quickly than expected. We take pride in our efficient service and friendly team members who make each visit pleasant. Your feedback about our valet staff being so welcoming means a lot to us at Toyota of Richardson. We appreciate you taking the time to share your experience and look forward to serving you again.

Toyota of Richardson responded

We are delighted to hear about your positive experience with our tire service team. It's wonderful to know that our tire specialist was able to provide you with excellent service while helping you save money. We take great pride in delivering quality work and finding cost-effective solutions for our customers. Your feedback means a lot to us and motivates our team to continue providing outstanding service. Thank you for choosing Toyota of Richardson and for taking the time to share your experience.

Toyota of Richardson responded

We are honored to hear about your continued loyalty and trust in our team. Having you choose us for four Toyota purchases and ongoing service truly means the world to us. Your recognition of our service writer's dedication and expertise reflects the level of care we strive to provide every customer. We appreciate you taking the time to share your positive experience and look forward to continuing to serve you and your needs for many years to come.

Toyota of Richardson responded

We are thrilled to hear about your wonderful experience with our team. Your appreciation for the exceptional care you receive means so much to us. It brings us great joy to know that you consistently leave pleased with the service provided. We truly value your loyalty and trust, and we look forward to continuing to exceed your expectations with every visit.

Toyota of Richardson responded

We are overjoyed to hear about your wonderful experience with our team. It means so much to know that you received excellent service and found our staff to be knowledgeable and enjoyable to work with. We take great pride in providing the kind of professional expertise and friendly approach that makes each customer feel valued. Thank you for taking the time to share your positive feedback about your visit. We truly appreciate your business and look forward to continuing to serve you in the future.

Toyota of Richardson responded

Your feedback is incredibly valuable to us. We truly appreciate you taking the time to share your experience with our service department. It means so much to hear that you found our team to be precise and clear in their communication, and that we have earned your confidence. Building that level of trust with our customers is what we strive for every day. We are grateful for your recognition of our team's dedication and friendly approach. Thank you for choosing Toyota of Richardson for your automotive needs.