Lee Schuster | Page 65

Service Every thing was great except for how long it took everyone was great. I will continue to use this location and would recommend it always Every thing was great except for how long it took everyone was great. I will continue to use this location and would recommend it always More

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Excellent repairs Everything done well on on the car. Hated the extra for using the credit card!!!! Hated to have to stand there and wait while they phoned to check Everything done well on on the car. Hated the extra for using the credit card!!!! Hated to have to stand there and wait while they phoned to check my card!!! More

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Excellent customer service Customer service is excellent. Representative Mr. Lee is very helpful. Very good experience, Very easy process. I would recommend this place to anyon Customer service is excellent. Representative Mr. Lee is very helpful. Very good experience, Very easy process. I would recommend this place to anyone looking to get their car serviced. More

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Excellent Service Scott was very thorough explained every item to me. Also gave me pretty good wstimate of charges and gave me a loner to get to work. Scott was very thorough explained every item to me. Also gave me pretty good wstimate of charges and gave me a loner to get to work. More

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My service request was taken care of immediately! I came in at 5:15 PM concerned about a bubble I found it the,sude,wall if driver front tire on my 3 month old 2019 Toyota Avalon Limited Hybrid. My se I came in at 5:15 PM concerned about a bubble I found it the,sude,wall if driver front tire on my 3 month old 2019 Toyota Avalon Limited Hybrid. My service advusor Lee took a look at my front tire, and in less than an hourctge tire was replaced and no charge! Now you know why I've been a loyal Toyota and Lexus customer since 1999! More

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Lee gives superior service -TOR Lee Schuster continues to give me superior customer service. He is knowledgeable, prompt and always professional. I have a Toyota dealership a mil Lee Schuster continues to give me superior customer service. He is knowledgeable, prompt and always professional. I have a Toyota dealership a mile from my house but have been driving to TOR for 29 years and continue to share with my friends that TOR is the BEST service department in Dallas. Previously, I was a Sewell Cadillac customer! I miss Alan Bostley! The ladies in the check out area are superior — they go above and beyond. They are friendly, professional and willing to go above and beyond. More

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Excellent service with friendly/professional reps As usual, friendly, courteous and professional service reps. Lee has been the face of the service reps for many years and always dependable when we ne As usual, friendly, courteous and professional service reps. Lee has been the face of the service reps for many years and always dependable when we need our vehicles serviced. Until next time, keep up the great work. Our thanks to the service repair folks behind the scenes whom we never see, but greatly appreciate and respect, too. More

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Very Professional and Courteous Toyota of Richardson Service Department is very professional while at the same time they are courteous and honest. On a number of occassions, I have Toyota of Richardson Service Department is very professional while at the same time they are courteous and honest. On a number of occassions, I have pulled in with simple questions or needing minor help and the service personnel dealt with things without a lot of fuss. The procedures at the dealership appear to work well and the staff uses those procedures intelligently to satisfy customers, rather than other dealerships where procedures become an impediment to customer satisfaction. More

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Long time customer Lee did good job explaining service needed. Would help to have more than one shuttle driver. Had to wait nearly one hour for shuttle to return to serv Lee did good job explaining service needed. Would help to have more than one shuttle driver. Had to wait nearly one hour for shuttle to return to service area to pick me up for ride home More

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Great I've never been disappointed in the service since Lee Shuster has been my Service Advisor. Before returning to Toyota of Richardson I tried another I've never been disappointed in the service since Lee Shuster has been my Service Advisor. Before returning to Toyota of Richardson I tried another Toyota dealership & had trouble with the same repair within a year. More

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