My service tech Lee always has a great attitude and takes
time to go over what needs to be taken care of on my car.
time to go over what needs to be taken care of on my car.
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by Jbradley72
Service Price Transparency
Jul 07, 2023 -
Toyota of Richardson responded
It means a lot to us to know that our team member left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Maria Arenas, Customer Relations Manager
Customer service Representative very attentive
Exact
time as he said it will take
Very helpful
time as he said it will take
Very helpful
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by Whajeer
Service Price Transparency
Jul 05, 2023 -
Toyota of Richardson responded
Glad to hear it! Thank you for taking the time to rate us. Please let us know if you need anything else in the future. --Maria Arenas, Customer Relations Manager
Nice service and nice place nice team members treating
friendly good job Thank you Toyota of Richardson
friendly good job Thank you Toyota of Richardson
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by MEHDI
Service Price Transparency
Other Employees Tagged:
Syed Ali
, OLIVER VILLS
Jul 05, 2023 -
Toyota of Richardson responded
Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager
This guy has a great costumer service and took care of me
really really well.
really really well.
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by Mekonen
Jun 30, 2023 -
Toyota of Richardson responded
I am happy to hear our team was able to help, Mekonen. Thank you for choosing Toyota of Richardson. Please keep us in mind for all your future needs. --Maria Arenas, Customer Relations Manager
Lee was very helpful and knowledgeable about the
maintenance my truck needed. It feels like I’m driving a brand new car!
maintenance my truck needed. It feels like I’m driving a brand new car!
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by marisela1969
Jun 27, 2023 -
Toyota of Richardson responded
I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else we can help you with! --Maria Arenas, Customer Relations Manager
I have bought 3 vehicles from this dealership and each
time it was a smooth and pleasant experience. I also only use their service department for maintenance and any repairs I need due to their expertise
time it was a smooth and pleasant experience. I also only use their service department for maintenance and any repairs I need due to their expertise and quality service. Highly recommend Richardson. Toyota!
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by gaskell.betsy
Service Price Transparency
Jun 26, 2023 -
Toyota of Richardson responded
Thank you for sharing your experience. We thank you for being a continued Toyota of Richardson customer, and we look forward to serving you again. --Maria Arenas, Customer Relations Manager
Lee Schuster is the main reason I continue to use the
Toyota of Richardson dealership.
Toyota of Richardson dealership.
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by hh
Service Price Transparency
Jun 22, 2023 -
Toyota of Richardson responded
Thank you! It means a lot to us to know that our team member, Lee, continues to leave you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Maria Arenas, Customer Relations Manager
Got me in on the same day, very helpful and took care of
all my truck needs.
all my truck needs.
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by eduardosandoval49
Service Price Transparency
Jun 21, 2023 -
Toyota of Richardson responded
Glad we could help! Thank you for choosing Toyota of Richardson. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager
Really very disappointed with the service, I'm not
referring to the employees, they were very professional, it's just that I consider the price-labor ratio practically a scam, I seriously must believe
referring to the employees, they were very professional, it's just that I consider the price-labor ratio practically a scam, I seriously must believe that a job that is done in less than an hour costs 1400 dollars (it's absurd), especially when the same dealership tells me that the part you sell for 250 dollars, seriously, around 1000 dollars for labor, it's absurd, I'm certainly not going back
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by yuniel8309
Service Price Transparency
Jun 14, 2023 -
Toyota of Richardson responded
Hi. We appreciate you taking the time to write a review. Here at Toyota of Richardson, we are dedicated to getting our customers the very best price possible. We'd like to talk to you about your situation to see if there is anything we can do to help. Please reach out to me, Maria Arenas, Customer Relations Manager, at MArenas@vtaig.com.
I get excellent fro Lee Shuster over the last 18 years
Be sure to keep him.
Be sure to keep him.
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by Toyota Avalon
Service Price Transparency
Jun 14, 2023 -
Toyota of Richardson responded
I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager
Jun 14, 2023 -
Toyota Avalon responded
No, no further suggestions
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