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Lee Schuster
Lee Schuster at Toyota of Richardson

Lee Schuster | Page 56

Assistant Service Manager

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.9
757 Reviews
4.9

757 Reviews

Write a Review

757 Reviews of Lee Schuster

July 27, 2023

Dealership Rating
Employee Rating

Toyota Richardson does a great job servicing our three Toyota vehicles. Shout to Lee and Brandon and their team…great job! More

by danlori3m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

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Jul 31, 2023

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that the service team could help. Please let us know if you need anything else. --Maria Arenas, Customer Relations Manager

July 26, 2023

Dealership Rating
Employee Rating

Service team are very professional , they give me good advice and my budget what my car need to maintenance. More

by beautycare9u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Print
Jul 27, 2023

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Maria Arenas, Customer Relations Manager

July 26, 2023

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Employee Rating

On time, great service I have been using them for about eighteen years, Good maintenance work and customer service More

by jimdick1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 27, 2023

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

July 25, 2023

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Employee Rating

The service was easy to schedule, reasonable recommendations, helpful while traveling, great communication, and done timely. More

by AZ Toyota guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Print
Jul 26, 2023

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

July 21, 2023

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Employee Rating

Hacen buen servicio a todos sus clientes y cumple lo prometido munchas gracias y signa asi como siempre. More

by M.barrera62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Print
Sep 18, 2023

Toyota of Richardson responded

Hi M, thank you for your kind words! We strive to provide excellent service and fulfill our promises. Your satisfaction means a lot to us. We appreciate your continued support.

Jul 21, 2023

M.barrera62 responded

Good

July 20, 2023

Dealership Rating
Employee Rating

Upset that I had to pay for 2nd key (400 plus dollars) that was promised to me by Nico me sales guy at no cost More

by jc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Jul 21, 2023

Toyota of Richardson responded

Hi. We always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren’t providing them with the absolute best in customer service. We’d love to discuss your concerns and see what we can do to make this right for you. Please contact me, Maria Arenas, Customer Relations Manager, at MArenas@vtaig.com.

July 20, 2023

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Employee Rating

I have used Toyota Of Richardson since 2002. I have never been disappointed with the service that I have received either when making a new purchase or having my automobile serviced. I will conti More

by sandykeys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 21, 2023

Toyota of Richardson responded

I'm happy my team could help! Thank you for taking the time to rate us and for sharing your experience. Please let us know if you need anything else! --Maria Arenas, Customer Relations Manager

July 18, 2023

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Employee Rating

On time and professional. Lee Schuster kept me informed and was honest about what was needed. More

by Ken Krieger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 19, 2023

Toyota of Richardson responded

I'm happy to hear it, Ken! Thank you very much for taking the time to rate us. Let us know if there is anything else we can help you with! --Maria Arenas, Customer Relations Manager

July 17, 2023

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Employee Rating

Friendly service staff and management that answers all questions with a smile and curiosity. Never tries to up sell. More

by evanssteve706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Print
Jul 18, 2023

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

July 15, 2023

Dealership Rating
Employee Rating

Honest people. Good service. Always go there. No gimics. No extra charges. Less waiting. Good shuttle service. More

by view_ultra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Print
Jul 17, 2023

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that the service team could help. Please let us know if you need anything else. --Maria Arenas, Customer Relations Manager

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