Lee Schuster | Page 57

I received fantastic service all around, would highly recommend to anyone! I won’t bring my Toyota anywhere else. recommend to anyone! I won’t bring my Toyota anywhere else. More

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This place is the definition of why people are afraid to take their vehicles to a dealership for service/repairs. 4-5 months ago I took my car in because there was a bad vibration problem when the car was i take their vehicles to a dealership for service/repairs. 4-5 months ago I took my car in because there was a bad vibration problem when the car was in idol. They recommended I replace the engine mounts, and $2000+ later the issue wasn't even fixed a little bit. This week, I took my vehicle in there again, against my better judgement to look at an antifreeze leak. They recommended I replaced the entire radiator and it would cost $1000+. I ended up fixing the issue myself at home after 15 minutes. I had a little hose that was loose. Do not take your car here for service, it's a scam. More

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I used to be a loyal customer of this service shop and would recommend them to any Toyota owner. But after the shop refused to honor a lifetime warranty for tint on a vehicle that was purchased at Toy would recommend them to any Toyota owner. But after the shop refused to honor a lifetime warranty for tint on a vehicle that was purchased at Toyota of Richardson (just down the street) I can no longer recommend them to anyone. This shop used to take pride in being a 5 star service center. If I could give 0 stars I would. Toyota owners, do NOT take your vehicle here. More

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Needed to see why gas door won’t open from the gas door tab inside my car. The service guy said it would be 165$ to diagnose the problem. Keep in mind though I never had this problem until AFTER I had my s tab inside my car. The service guy said it would be 165$ to diagnose the problem. Keep in mind though I never had this problem until AFTER I had my state inspection less than a month ago. I said no I am not accepting that amount, and I retrieved my car and drove the xxxx out of there. They lost a customer for life! More

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I've been struggling with a problem for over a year that nobody could seem to fix. Andrew got it done right!!! Thank you so much!!! nobody could seem to fix. Andrew got it done right!!! Thank you so much!!! More

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Amazing service! They were willing to do whatever it took to make a deal, making the process as smooth and fast as possible. to make a deal, making the process as smooth and fast as possible. More

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They provide a lousy and unreliable service, we confidently took our truck to ensure the condition of the tires and they told us according to the scale that it was at 6, the confident tires were ro confidently took our truck to ensure the condition of the tires and they told us according to the scale that it was at 6, the confident tires were rolling the car and he felt uncomfortable. We took it to Toyota Rockwall on the second day. Examination of the rubbers in front of our eyes and the rubbers were on scale 2 no 6 as they had told us 2 days before so please be aware of the workers they hire because they deal with people and one trusts you for believing them serious and responsible and it turns out I do not live in Richardson and I prefer to go 45 to Toyota Rockwall that there is attention, responsibility, transparency and dedication. More

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All of the service personnel that I've been in contact with (over 20+ years) do their job well. Lee Schuster, in Service Dept., is exceptionally knowledgeable and helpful. -- Jack Sanders, Dallas . with (over 20+ years) do their job well. Lee Schuster, in Service Dept., is exceptionally knowledgeable and helpful. -- Jack Sanders, Dallas . More

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Lee Schuster is my service advisor at Toyota of Richardson. Lee maintains a high level of customer service, and really attends to his customers needs. I recently had my 4Runner serviced, due to a Richardson. Lee maintains a high level of customer service, and really attends to his customers needs. I recently had my 4Runner serviced, due to a leaky tire. Lee ordered an inspection, which found the battery (still under warranty) needed replacement. The vehicle now runs like new, and the repair occurred before the battery died - so I was not left stranded somewhere. In driving my older 4Runner, it is a comfort to get the results of the 48 point inspection so needed repairs can be made before an issue arises. Thank you Lee! More

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They told me I would need to pay for replacing a key fob for a car, that THEY BROKE DURING ROUTINE MAITNENANCE. I DROPPED OFF A WORKING FOB, AND WAS GIVEN BACK ONE THAT WAS CLEARLY RUN OVER/PUT THROUGH A MA for a car, that THEY BROKE DURING ROUTINE MAITNENANCE. I DROPPED OFF A WORKING FOB, AND WAS GIVEN BACK ONE THAT WAS CLEARLY RUN OVER/PUT THROUGH A MACHINE. More

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