Lee Schuster
Lee Schuster at Toyota of Richardson

Lee Schuster | Page 6

Assistant Service Manager

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.9
714 Reviews
4.9

714 Reviews

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714 Reviews of Lee Schuster

December 05, 2025

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Employee Rating

From checking in through checking out, the process was efficient, professional, and promptly. Staff members were courteous and helpful. Waiting rooms are WIFI available, spacious, with complimentary bever More

by anhn75023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Dec 10, 2025

Toyota of Richardson responded

We are grateful for your detailed feedback about your service experience with us. It's wonderful to hear that our team provided efficient and professional service from start to finish, and that you found our staff to be courteous and helpful throughout your visit. We're pleased that you appreciated the comfortable waiting area amenities, including the spacious environment, complimentary beverages, and wifi access. We understand your concern regarding the credit card processing fee, and we genuinely appreciate you bringing this to our attention. Your feedback helps us continually evaluate our policies to better serve our customers. Thank you for taking the time to share both the positive aspects of your experience and areas where we can improve.

December 05, 2025

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Toyota of Richardson has been my choice for purchasing vehicles and maintaining the vehicles for over 30 years. More

by avalon2015
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Dec 09, 2025

Toyota of Richardson responded

We are delighted to hear about your incredible loyalty over the past three decades. Your long-term trust in our dealership for both vehicle purchases and ongoing maintenance means everything to us. Customers like you who have chosen to stay with us for so many years are truly the foundation of our business. We understand that maintaining that level of satisfaction year after year requires consistent quality service and reliable support. Thank you for being such a valued part of our Toyota family and for taking the time to share your experience with others.

December 02, 2025

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I always service my Toyota love4 at my favorite dealership and they have excellent in what they do More

by nyabotenyangaunn
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Dec 04, 2025

Toyota of Richardson responded

We are utterly delighted to hear about your wonderful experience with our service team. Your loyalty and trust in choosing us as your preferred location for maintaining your vehicle truly means the world to us. It brings us great joy to know that our team consistently delivers the high-quality service you deserve. We appreciate you taking the time to share your positive experience and look forward to continuing to provide you with exceptional care for your vehicle.

December 01, 2025

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Employee Rating

Great service with Mr. Lee as well as everyone who are at the Service Department of Toyota Richarson. Always greeted with friendliness. Wait time is much better now. Good w More

by KS
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2025

Toyota of Richardson responded

Thank you immensely for taking the time to share your wonderful experience with our service team. We're delighted to hear that you've noticed improvements in wait times and that our team consistently greets you with such warmth and friendliness. It's fantastic that you're finding value in our updated waiting area amenities, including the computer stations. Your recognition of our Service Department's dedication means so much to all of us at Toyota of Richardson. We truly appreciate your loyalty and look forward to continuing to provide you with excellent service.

November 25, 2025

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I have been servicing my vehicle at Toyota of Richardson for the last 2 years. They always display outstanding customer service each time I have visited them. Their courtesy and friendliness rates 5 stars! More

by Jangirardeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Lloyd, Justin Hogue

Dec 10, 2025

Toyota of Richardson responded

Thank you for the wonderful feedback about your experience with Toyota of Richardson! We're thrilled to hear that our team consistently provides outstanding service and courtesy. Your kind words about the exceptional support you received with your Corolla truly mean a lot to us. We deeply value your continued trust and look forward to serving you for many more years to come.

November 23, 2025

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Service man (Schuster) and his team gave us excellent service for our 2 Avalons. Never hypes service not needed to pad the bill. We trust him implicitly. Always get good service from Toyota of Richardson More

by Tejas
Service Price Transparency
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Recommend Dealer
Yes
Dec 09, 2025

Toyota of Richardson responded

Thank you for your wonderful feedback! We're delighted that Schuster and our service team have earned your trust through honest and reliable service. Your confidence in our transparent approach means everything to us, and we're committed to maintaining these high standards at Toyota of Richardson.

November 22, 2025

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The service staff is always courteous and helpful. The work is completed as promised. The quote for the service is very accurate. More

by cwmtxnh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2025

Toyota of Richardson responded

Thank you for your kind words about our courteous service team! We're glad we delivered as promised with accurate quotes. Your feedback reflects our commitment to reliability and transparency. We appreciate you choosing Toyota of Richardson and sharing your positive experience.

November 21, 2025

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Lee Schuster did a great job today, taking care of the maintenance on my vehicle. Lee is very knowledgeable and it is a pleasure working with him. Lee is the reason I choose Richardson Toyota. More

by JEC59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2025

Toyota of Richardson responded

Thank you for the wonderful feedback! We're thrilled that Lee provided such exceptional service and expertise with your vehicle maintenance. Your loyalty to Toyota of Richardson means the world to us, and we're honored that our team keeps you coming back. Thanks for sharing your positive experience!

November 20, 2025

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Prompt service, appointments follow through, thorough. They find issues unknown to me. Friendly, timely, knowing. More

by lewis.brereton 3
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Dec 02, 2025

Toyota of Richardson responded

We greatly appreciate your feedback about the reliable service and comprehensive care you received. It's wonderful to hear that our team's thoroughness helped identify concerns you weren't aware of, and that we maintained clear communication throughout your visit. Your recognition of our team's expertise and welcoming approach means a great deal to us. We're pleased that your appointment went smoothly and that we delivered on our commitment to quality service.

November 18, 2025

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Excellent customer service, very polite staff and a nice clean facility to wait in while waiting on your car to be done. More

by orholdsworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Maddran

Nov 26, 2025

Toyota of Richardson responded

Thank you for taking the time to share your wonderful experience with us. We're delighted to hear that our team provided you with outstanding service and treated you with such courtesy during your visit. It's especially meaningful to know that you found our waiting area comfortable and well-maintained while your vehicle was being serviced. Your kind words about our staff's politeness and the cleanliness of our facility truly make our day. We appreciate your trust and look forward to continuing to provide you with the exceptional service you deserve.

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