Lee Schuster
Lee Schuster at Toyota of Richardson

Lee Schuster | Page 64

Assistant Service Manager

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.9
714 Reviews
4.9

714 Reviews

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714 Reviews of Lee Schuster

July 15, 2019

Dealership Rating
Employee Rating

Great service and services agents! Had an appointment for service. Service agents were there when I drove up, went over all services I had requested. I was in and out in a very timely m More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2019

Toyota of Richardson responded

Glad you had a great experience in our service department John. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

July 14, 2019

Dealership Rating
Employee Rating

Great Service I was in need of a car and Toyota of Richardson was amazing. My salesman, Cristhian was honest and very accommodating. I would recommend this dealersh More

by Pete13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cristhian

Jul 15, 2019

Toyota of Richardson responded

Thank you for the kind words Pete! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager

July 11, 2019

Dealership Rating

Oil change Good service with professional hands on it. Little bit pricey but delivered on time. Would be great if they offer more of affordable service coupons. More

by Texans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2019

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager

July 10, 2019

Dealership Rating
Employee Rating

Toyota of Richardson service department In and out quickly, service advisor let us know everything that was needed, very professional . Love the courtesy van service, recommend dealership to More

by Comment0707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2019

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager

July 03, 2019

Dealership Rating

Friendly and efficient Have always had great sales/trade-in experiences and reliable service on our toyotas for past 10 yrs. Very disappointed that service dept now adds 3% More

by jn
Recommend Dealer
Yes

Other Employees Tagged: Terry Torbet

Jul 08, 2019

Toyota of Richardson responded

Hello Jn. We always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren’t providing them with the absolute best in customer service. We’d love to discuss your concerns and see what we can do to make this right for you. Please contact me, Jonathan Glasscock, at jglasscock@toyotaofrichardson.com, so we can discuss your concerns.

June 30, 2019

Dealership Rating
Employee Rating

Excellent experience Having done most of my homework and having worked with Randy Penn twice before, once We started the process, it went exceedingly well and quickly. Ra More

by rehooper55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Randy Penn

Jul 01, 2019

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

June 26, 2019

Dealership Rating
Employee Rating

Routine maintenance Lee has been my Advisor for very long. I appreciate the personal attention. It is a good element of Toyota attention to customer satisfaction. Thanks More

by Reich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Jun 27, 2019

Toyota of Richardson responded

Thank you for sharing your experience Reich. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager

June 22, 2019

Dealership Rating
Employee Rating

My car would not run. The check engine light came on and m I had the car towed to the dealership. They went to work on it immediately and figured out that bad gas had caused the problem which they fixed quickl More

by humba jumba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon

Jun 24, 2019

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager

June 21, 2019

Dealership Rating
Employee Rating

Fast and accommodating team Douglas was very attentive and made sure I knew all the options moving forward on my vehicle. Took the time to go over the details and perform a walk More

by David137
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Clark, Doug Moran

Jun 24, 2019

Toyota of Richardson responded

Glad you had a great experience David. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

June 18, 2019

Dealership Rating
Employee Rating

Prius oil change and repair Great service top to bottom Efficient people and very friendly, everything was explained before and after service, I’m really pleased and for sure r More

by Bvz2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ray Ramirez

Jun 18, 2019

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager

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