Lee Schuster | Page 70

Very Professional and Courteous Toyota of Richardson Service Department is very professional while at the same time they are courteous and honest. On a number of occassions, I have Toyota of Richardson Service Department is very professional while at the same time they are courteous and honest. On a number of occassions, I have pulled in with simple questions or needing minor help and the service personnel dealt with things without a lot of fuss. The procedures at the dealership appear to work well and the staff uses those procedures intelligently to satisfy customers, rather than other dealerships where procedures become an impediment to customer satisfaction. More

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Long time customer Lee did good job explaining service needed. Would help to have more than one shuttle driver. Had to wait nearly one hour for shuttle to return to serv Lee did good job explaining service needed. Would help to have more than one shuttle driver. Had to wait nearly one hour for shuttle to return to service area to pick me up for ride home More

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Great I've never been disappointed in the service since Lee Shuster has been my Service Advisor. Before returning to Toyota of Richardson I tried another I've never been disappointed in the service since Lee Shuster has been my Service Advisor. Before returning to Toyota of Richardson I tried another Toyota dealership & had trouble with the same repair within a year. More

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Older Toyota Sienna needing some major repairs Came in for an oil change and found I needed some costly repairs mostly, due to age of vehicle. Lee Schuster,my service advisor for many years, took g Came in for an oil change and found I needed some costly repairs mostly, due to age of vehicle. Lee Schuster,my service advisor for many years, took great care of me (as he always does). He thoroughly explained the repairs, and I know he will only recommend repairs that are needed. It is so nice to have someone you can trust. I keep driving from Lewisville to Richardson for all my service because of Lee, and there is another Toyota dealership within 8 blocks of my house. Everyone at your dealership is friendly and knowledgeable. Toyota of Richardson is great. More

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Service You Can Trust I take my vehicle to Toyota of Richardson because they do a good job and I only trust servicing at a dealership. I stay with them because I trust my s I take my vehicle to Toyota of Richardson because they do a good job and I only trust servicing at a dealership. I stay with them because I trust my service advisor to make sure my vehicle is safe and in top notch condition. More

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Solid as always I have all my maintenance done here and they always do a great job - quick, friendly, professional and the center is clean. I like being able to sche I have all my maintenance done here and they always do a great job - quick, friendly, professional and the center is clean. I like being able to schedule my drop off time. More

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Maintenance Lee Schuster is a great service advisor! Very honest and trustworthy and explains things in a manner you can understand! Get all my repairs or mainten Lee Schuster is a great service advisor! Very honest and trustworthy and explains things in a manner you can understand! Get all my repairs or maintenance at Toyota of Richardson. More

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80000 service Service was prompt and professional. The scope of work was well explained and there were no surprises in the work. I appreciate being given the loaner Service was prompt and professional. The scope of work was well explained and there were no surprises in the work. I appreciate being given the loaner car. More

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Service I bought my Avalon from this dealership, and continue to have it cared for by their service center. I have an assigned service manager, so I know who I bought my Avalon from this dealership, and continue to have it cared for by their service center. I have an assigned service manager, so I know who will be handling, and organizing the service for me. Whether it’s mechanical maintenance, or tires, it’s done and ready in a timely manner. Since my car is a Toyota, it doesn’t need a lot, but it’s reassuring to have such a professional backup available. More

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Excellent Toyota of Richardson always provides top notch service. The staff is always friendly and eager to please. I drive a great distance because I appreciat Toyota of Richardson always provides top notch service. The staff is always friendly and eager to please. I drive a great distance because I appreciate the service provided here. More

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