Leeann Laythem

The service at Nissan of Clearwater is excellent. Corporate Nissan service requirements/approval is AWFUL!!!!! I recently had to call Nissan Clearwater due to a dead battery that was still under warr Corporate Nissan service requirements/approval is AWFUL!!!!! I recently had to call Nissan Clearwater due to a dead battery that was still under warranty. A contracted service person was at my house to give me a jump start within 20 minutes of my call to Clearwater. I got my Rogue to the service center and Langdon explained that rather than automatically replacing the battery, Nissan Corp. requires several tests done. I misunderstood and thought I would only be a the dealer for 1 1/2 hours at most while the tests were done. Even though my battery failed the tests twice, I was still at the dealership 4 hours after I arrived. The dealership provided me a ride home and felt they would be able to replace the battery before closing that night 7:00 pm. I didn't hear anything that evening so I called the following morning at 9:00 am and was told that Nissan had denied the new battery the previous evening and the dealership service crew were once again going through the test procedures. After multiple test failures Nissan Corp. finally gave permission to put a new battery in my vehicle. I received a call from Nissan Clearwater and they arranged to have someone come to my home to pick me up. This was about noon and I was able to pick-up my vehicle and arrived home about 1:00 pm. The service people at Clearwater couldn't have been nicer, from the ladies taking the calls to the service desk people (mainly Langdon) to the driver who drove me to and from the dealership. By way of apology, they topped off my gas tank and thank me repeatedly for my patience. I understand, considering how expensive batteries are today, that Nissan Corp. wants to make sure replacement rather than recharging is really needed. However, after their own trained people tell them that the battery failed repeatedly and that they recommended replacement, they should have authorized it long before they did. It was a great inconvenience to me as I had other things I had to take care of. More

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Dealer and the personal are amazing. took great care of my vehicle and was done in just the right amount of time.will recommend this place took great care of my vehicle and was done in just the right amount of time.will recommend this place More

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I have a 2015 Nissan Xterra that needed some maintenance after 100k miles. I was nervous about bringing it to a dealership due to previous dealings with another location but wanted to ensure that the work w after 100k miles. I was nervous about bringing it to a dealership due to previous dealings with another location but wanted to ensure that the work was done by qualified Nissan mechanics. Every single interaction with this company was amazing - Made the appointment w/ friendly & knowledgeable staff who remembered me when I checked in the next day. Dropping off my vehicle with Leo & his amazing wife put me at ease Receiving a video of my inspection by a detailed mechanic Approving the repairs via online The quality of the work and w/in a great time frame. Dropped off at 9 am and picked up by 2:30 with 4 services performed Was able to use an online coupon to also help with the cost... which BTW came in lower then my normal shop & they accept CFNA credit cards! I left the dealership in my SUV that drove like NEW!! I went to put gas in it right after and when I did they even fixed my gas cap for me which I didn't even mention. Hands down GREAT customer service & repairs. These little added touches from them have gained them a loyal customer - THANK YOU More

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We are so happy we chose Nissan of Clearwater. Our salesperson and the entire staff really took care of us and helped us find the perfect car for our family. Our salesperson and the entire staff really took care of us and helped us find the perfect car for our family. More

by Nataliehumbert92 Verified Customer Verified Customer

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Promt, courteous and efficient. Alex and his team are the best. Vary much appreciate Thanks. Alex and his team are the best. Vary much appreciate Thanks. More

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