Lemuel Dornevil

To Whom It May Concern, I am writing to express my sincere appreciation for the exceptional experience my family and I had while purchasing our new vehicle. The entire team demonstrated a level of pro sincere appreciation for the exceptional experience my family and I had while purchasing our new vehicle. The entire team demonstrated a level of professionalism, attentiveness, and care that truly exceeded our expectations. Sales Representatives Lemuel Dornevi and Jacob Moux were outstanding from the very beginning. They took the time to thoroughly explain every feature of our new vehicle in a clear and patient manner, ensuring we felt confident and comfortable. Their knowledge, enthusiasm, and genuine desire to help made the entire process enjoyable rather than overwhelming. Finance Manager Ibe Ogwu was equally exceptional. He handled the financial process with transparency, efficiency, and professionalism, making us feel at ease and well-informed every step of the way. What stood out most was the culture of excellence and hospitality demonstrated by your entire team. We were made to feel welcome, valued, and relaxed throughout the experience. The moment we saw our new car displayed in the separate showroom with a large red bow was truly unforgettable it reflected a level of pride, class, and attention to detail that speaks volumes about your organization’s standards. As someone who works in the Lung Transplant Department at Massachusetts General Hospital, I am deeply familiar with environments where excellence, precision, teamwork, and patient-centered care are the standard. The culture your team demonstrated mirrors those same high standards where professionalism, trust, and genuine care are clearly foundational values. It is rare to encounter a team so aligned in delivering such a seamless and elevated experience. Your staff exemplifies what it means to operate at the highest level, and it did not go unnoticed. Thank you again for making this such a memorable and first-class experience. I will confidently recommend your team to anyone seeking not just a vehicle, but an exceptional experience. Sincerely, Timothy Suydan More

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It’s was beautiful for me I really I appreciate it for your service and your honesty your service and your honesty More

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Lemuel was very professional sociable he did a great job thank you so much we will buy again in the near future thank you so much we will buy again in the near future More

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I’ve been a Mercedes owner for 10 years, and purchased both of my vehicles at Flagship Lynnfield. I have consistently serviced my vehicles at this dealership as well. The service has always been exception both of my vehicles at Flagship Lynnfield. I have consistently serviced my vehicles at this dealership as well. The service has always been exceptional, highly recommend! More

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Lemuel professionally and courteously answered all my questions and took care of me through all the steps of purchasing the vehicle. He took care of details, meticulously and anticipated and prepared me questions and took care of me through all the steps of purchasing the vehicle. He took care of details, meticulously and anticipated and prepared me for issues that could potentially delay the process. More

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I had a good experience at the dealership. The sales guy was very helpful and informed about the car he was very knowledgeable and personable The sales guy was very helpful and informed about the car he was very knowledgeable and personable More

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Excellent customer service specially Lemuel, Darnell Ang Derek got a great deal I recommend this dealer Derek got a great deal I recommend this dealer More

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Excellent service! Enjoyed my buying experience with Len! Pleasant courteous and knowledgeable! Pleasure working with him! Enjoyed my buying experience with Len! Pleasant courteous and knowledgeable! Pleasure working with him! More

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Have been a Mercedes owner for over 20 years the only place i buy from is Mercedes Benz of Lynnfield Mass great people great service always done right the first time and returned clean and washed Have ha place i buy from is Mercedes Benz of Lynnfield Mass great people great service always done right the first time and returned clean and washed Have had Nathan Haugh as my service advisor all these years and he is great knows me now I trust his judgement.skip Peterson is my salesman and a very low pressure guy who makes you comfortable my wife also has a Mercedes and I introduced her to skip and left her to buy a car and she called me later to tell me she bought a car and said he made her feel like he really cared about her and wasn’t trying to push her to any special car and showed her many different models. Great people great cars what more could you ask for More

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I was turning in a leased vehicle and leasing a new one and everyone made it a seem less and pleasurable experience. and everyone made it a seem less and pleasurable experience. More

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