Skip Petersen

Very professional sales approach Overall excellent experience, knowledgeable, low key and handled front end of process to close very efficiently experience, knowledgeable, low key and handled front end of process to close very efficiently More

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Skip Peterson, Ibe Ogwu, and Anthony Alvarado are making dreams come true at Flagship Motorcars! My wife and I just bought our first Mercedes, a certified pre-owned GLA 250 - which has been my dream car for dreams come true at Flagship Motorcars! My wife and I just bought our first Mercedes, a certified pre-owned GLA 250 - which has been my dream car for years - and the whole experience was wonderful. Since we live in Norwood, a good 1.5 hour drive during evening rush hour, we arrived not long before closing for our test drive/purchase visit and our pickup visit. On the first occasion both Skip and Ibe stayed late even though a snowstorm had just started coming down. The night we picked up the car Skip welcomed us with a gorgeous bouquet of roses and Anthony ducked in and out of the pouring rain to show us the ins and outs of our new car. The whole team went above and beyond to make us feel welcome, valued, and special. Thank you all! More

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Extremely friendly, exceptional service and very knowledgeable. They explained and walked through the vehicle with me. I didn’t feel rushed and was very comfortable driving away with my new car. Tha knowledgeable. They explained and walked through the vehicle with me. I didn’t feel rushed and was very comfortable driving away with my new car. Thank you Skip More

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Very professional sales and business office staff. Our buying experience was straightforward and options were clearly explained. Delivery of the vehicle included a much appreciated review and setup of Our buying experience was straightforward and options were clearly explained. Delivery of the vehicle included a much appreciated review and setup of the electronics package. More

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I came in to look at a 2020 E class after eyeing it online for a week. When I got there Skip and Michael had a interesting talk about a car's value. which I agreed upon. Which led me to the finance off online for a week. When I got there Skip and Michael had a interesting talk about a car's value. which I agreed upon. Which led me to the finance office. Which is when I met with Awara he led me through all of my options and other goodies. I was almost done with all the paper work when a rush of regret came over me. Awara at no point pushed me into finishing the sale while he did try to cheer me up with personal stories I knew that this was not the car that I was envisioning myself in. I felt horrible for wasting everyone time and while they probably had anger towards me (I know I would have) They did not show an ounce of it and kept professional and thoughtful the whole time. One of the best experiences I've had at a dealer ship (I don't think most people would say that when they back from a deal). When I find the car that calls out to me I will make sure to purchase it from here. More

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Very efficient people from sales to service. I have been doing business with them for over twenty years. I have been doing business with them for over twenty years. More

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The best Customer Service I have ever had! Flagship Always on top! Ask for Nathan when u go there.🙏🏻 Flagship Always on top! Ask for Nathan when u go there.🙏🏻 More

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Great pricing. Extremely courteous sales person. Skip Peterson is a winner. Enjoyed the experience. Service is outstanding. Extremely courteous sales person. Skip Peterson is a winner. Enjoyed the experience. Service is outstanding. More

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Made an appointment to test drive a Mercedes A220 this past week. Within 10 minutes of the drive it was VERY obvious that your "165 point safety" certification was not done. Skippy tried to make me believ past week. Within 10 minutes of the drive it was VERY obvious that your "165 point safety" certification was not done. Skippy tried to make me believe it was just some rust..now we know (or at least I was told) that all 4 roters had to be replaced. I understand mistakes can be made but no one inspected that car fully...no one even drove that car before we showed up. You only get one chance for a 1st impression and trust is important to me. Loved the car and will hopefully find a dealership that we can trust for our future business. More

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Have been very pleased with my experiences at Flagship both sales ( Skip Petersen) & with service dept Will continue to work with them in future both sales ( Skip Petersen) & with service dept Will continue to work with them in future More

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